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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------

Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Aug 5, 2016, 12:09 pm
  #301  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Originally Posted by zoechow
What time of day?
Sorry -- looking at the wiki I infer that yours is the 6pm success. Thanks.
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Old Aug 5, 2016, 12:27 pm
  #302  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by zoechow
Thanks. I will definitely report. But I cannot make it to SFO until the last week of August, when it looks like the hours will be 7:00 AM to 11:00 PM. I may just try mid day and see how I do. thanks again, zc
You are welcome. Even with the new hours (not 24/7), SFO is open far longer than most offices. I bet Labor Day weekend is a great time to try as people want to have a good long weekend instead of going in for an interview.
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Old Aug 5, 2016, 12:28 pm
  #303  
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Originally Posted by 1KChinito
You are welcome. Even with the new hours (not 24/7), SFO is open far longer than most offices. I bet Labor Day weekend is a great time to try as people want to have a good long weekend instead of going in for an interview.
Wouldn't that include interviewers who want to enjoy their holiday weekend?
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Old Aug 5, 2016, 12:37 pm
  #304  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by MSPeconomist
Wouldn't that include interviewers who want to enjoy their holiday weekend?
True. There must be enough people to staff their office hours. As I recall during Memorial weekend, a few people had success during that long weekend. Additionally, we have yet to see a no for SFO walk in.
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Old Aug 5, 2016, 12:51 pm
  #305  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Thought I would mention that there is currently a cancellation open on Aug 8 SFO -- but I think at SFO some may be using scripts to monitor, so won't last long.
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Old Aug 5, 2016, 12:53 pm
  #306  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Originally Posted by 1KChinito
...we have yet to see a no for SFO walk in.
But I think there are some who have failed to get a walkin at SFO due to long wait, or the (sometimes enforced?) limit of 6 per day? For example: http://www.flyertalk.com/forum/trust...l#post26604328
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Old Aug 5, 2016, 12:54 pm
  #307  
 
Join Date: Jul 2016
Programs: Chase, United
Posts: 403
Originally Posted by zoechow
Thought I would mention that there is currently a cancellation open on Aug 8 SFO -- but I think at SFO some may be using scripts to monitor, so won't last long.
And it is gone
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Old Aug 5, 2016, 2:12 pm
  #308  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by zoechow
But I think there are some who have failed to get a walkin at SFO due to long wait, or the (sometimes enforced?) limit of 6 per day? For example: http://www.flyertalk.com/forum/trust...l#post26604328
You can believe what you want to believe. I have been monitoring Trusted Travelers threads very closely for the last several months. I have not read anything about walk in at SFO is not possible. Please see wiki.

Some maybe were told to wait, but wait time was uncertain. As long as I am not told by several officers that no walk in is accepted, I will wait and see after asking several officers nicely. How determined are you to be interviewed?
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Old Aug 5, 2016, 2:18 pm
  #309  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by zoechow
And it is gone
Yes, people are determined to get an interview slot, they will try anything. Some say it is quite addictive. Finally getting a close in slot is like winning the lottery.
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Old Aug 9, 2016, 9:43 am
  #310  
 
Join Date: Aug 2016
Location: Kansas City, Missouri
Programs: Global Entry, Southwest Rapid Rewards
Posts: 2
MCI - Yes [30m] (8/9/16 7:30am)

I walked into MCI (Kansas City, MO) this morning. I only live 5-10 minutes away from the airport so I thought I'd give it a try before I went to work at 9. I originally had an appointment for last Saturday morning, but had to cancel shortly before (err...I mean...reschedule at ORD in November because nothing else at MCI or anywhere closer was available and I didn't want to risk my entire application being canceled).

I got to MCI at 7:30 AM and asked about walkins. One officer told me that they don't accept walkins but that I'm welcome to wait anyway and see if they have time for me. While I was waiting, I noticed they called a few names that nobody answered for (I guess they missed their appointments?).

At 8:00 another officer came out, noticed nobody but me was waiting, and told me to go ahead and come back. 10 minutes later I was done and out the door. He told me I should go buy a lottery ticket since walkins almost never happen and I got really lucky. As others have said about other locations, the officers here were really friendly. Glad I got it taken care of!

edit: I'm a new member and can't edit the Wiki. If someone wants to add MCI to the list, go for it!

Last edited by Morphal; Aug 9, 2016 at 9:45 am Reason: Added comment about editing the Wiki
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Old Aug 9, 2016, 9:58 am
  #311  
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Originally Posted by Morphal
edit: I'm a new member and can't edit the Wiki. If someone wants to add MCI to the list, go for it!
Done.
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Old Aug 9, 2016, 10:06 am
  #312  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Morphal
MCI - Yes [30m] (8/9/16 7:30am)

I walked into MCI (Kansas City, MO) this morning. I only live 5-10 minutes away from the airport so I thought I'd give it a try before I went to work at 9. I originally had an appointment for last Saturday morning, but had to cancel shortly before (err...I mean...reschedule at ORD in November because nothing else at MCI or anywhere closer was available and I didn't want to risk my entire application being canceled).

I got to MCI at 7:30 AM and asked about walkins. One officer told me that they don't accept walkins but that I'm welcome to wait anyway and see if they have time for me. While I was waiting, I noticed they called a few names that nobody answered for (I guess they missed their appointments?).

At 8:00 another officer came out, noticed nobody but me was waiting, and told me to go ahead and come back. 10 minutes later I was done and out the door. He told me I should go buy a lottery ticket since walkins almost never happen and I got really lucky. As others have said about other locations, the officers here were really friendly. Glad I got it taken care of!

edit: I'm a new member and can't edit the Wiki. If someone wants to add MCI to the list, go for it!
Welcome to FT. Did you buy a lottery ticket? A lot of time has to do with timing and how you ask. Do not take no as an acceptable answer unless three officers give you the same answer.
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Old Aug 9, 2016, 10:18 am
  #313  
 
Join Date: Aug 2016
Location: Kansas City, Missouri
Programs: Global Entry, Southwest Rapid Rewards
Posts: 2
Thanks! It's something I rarely do, but I just may go get one on my lunch break today, haha.
And I feel like the fact that a bunch of people apparently didn't go to their appointments this morning probably helped a lot.

Last edited by Morphal; Aug 9, 2016 at 10:23 am
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Old Aug 14, 2016, 2:19 pm
  #314  
 
Join Date: Jul 2002
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Not an airport but the Washington DC downtown office location takes walk-ins.

Ronald Reagan Building 1300 Pennsylvania Avenue NW

For those of you who cannot wait 2-3 months for Dulles or BWI this is a good option. Went Saturday noon 8/13.
Steven NH/BOS is offline  
Old Aug 14, 2016, 5:46 pm
  #315  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Steven NH/BOS
Not an airport but the Washington DC downtown office location takes walk-ins.

Ronald Reagan Building 1300 Pennsylvania Avenue NW

For those of you who cannot wait 2-3 months for Dulles or BWI this is a good option. Went Saturday noon 8/13.
Thank you for sharing. I have updated Wiki for you.
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