May 22, 2016, 7:44 pm
Last edit by: Old Gold
List of Global Entry Enrollment Centers
Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:
Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)
If someone in your family had an appointment at that time, please note that, too.
Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)
-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------
Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building
ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal
Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins
Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354
No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.
AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719
Yes (04/05/2017)
BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT
Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)
BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217
No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)
BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705
Yes [20m] (5/16/2016 12pm)
BOS - Logan International Airport - Terminal E Arrivals
Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)
BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709
Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm
CLT - Charlotte/Douglas International Airport
No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)
DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals
Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)
EWR - Newark International Airport - Terminal B
No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."
FAI - Fairbanks International Airport
No (2/17/2017 10:30am)
Houston Central Library - 500 McKinney Street, Houston, TX 77002
Yes [50m] (05/15/2017 10 am)
IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals
No (7/19/2016)
JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby
Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)
LAS - Las Vegas McCarran International Airport Terminal 3
Yes (10/16/2019 ~9:00 am)
LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045
No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.
LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802
No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)
MCI - Kansas City International Airport - Terminal C
Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)
MCO - Orlando International Airport - Terminal B
No (7/14/2016 1pm)
MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway
Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)
MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)
No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)
MSY - New Orleans/Lois Armstrong International Airport
Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)
ORD - Chicago O'Hare International Airport - Terminal 5
No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)
PDX - Portland Int'l Airport - Room T3352
No (7/11/2016 11:30am)
PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor
No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)
PHX - Phoenix Sky Harbor Airport
Yes [90 m] (3/20/2017 9 am)
PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level
Yes [5m] (08/31/2017 1:00 pm)
RIC - Richmond International Airport
No (6/19/2017 asked by phone)
SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M
No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)
SFO - San Francisco Int'l Airport - Int'l Arrivals Level
Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.
Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)
SLC - Salt Lake City International Airport - International Terminal
No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)
STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)
Yes (7/20/2016 am, with a family member who had an appointment)
TPA - Tampa International Airport - 1st floor baggage claim level - Red
No (4/17/17)
TUS - Tucson Int'l Airport - US CBP Office
Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)
Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5
Yes [30m] (7/4/2016, 11 am, w/family members with appointments)
Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW
Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:
Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)
If someone in your family had an appointment at that time, please note that, too.
Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)
-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
-----------------------------------------
Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building
ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal
Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins
Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354
No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.
AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719
Yes (04/05/2017)
BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT
Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)
BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217
No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)
BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705
Yes [20m] (5/16/2016 12pm)
BOS - Logan International Airport - Terminal E Arrivals
Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)
BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709
Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm
CLT - Charlotte/Douglas International Airport
No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)
DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals
Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)
EWR - Newark International Airport - Terminal B
No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."
FAI - Fairbanks International Airport
No (2/17/2017 10:30am)
Houston Central Library - 500 McKinney Street, Houston, TX 77002
Yes [50m] (05/15/2017 10 am)
IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals
No (7/19/2016)
JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby
Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)
LAS - Las Vegas McCarran International Airport Terminal 3
Yes (10/16/2019 ~9:00 am)
LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045
No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.
LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802
No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)
MCI - Kansas City International Airport - Terminal C
Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)
MCO - Orlando International Airport - Terminal B
No (7/14/2016 1pm)
MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway
Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)
MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)
No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)
MSY - New Orleans/Lois Armstrong International Airport
Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)
ORD - Chicago O'Hare International Airport - Terminal 5
No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)
PDX - Portland Int'l Airport - Room T3352
No (7/11/2016 11:30am)
PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor
No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)
PHX - Phoenix Sky Harbor Airport
Yes [90 m] (3/20/2017 9 am)
PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level
Yes [5m] (08/31/2017 1:00 pm)
RIC - Richmond International Airport
No (6/19/2017 asked by phone)
SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M
No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)
SFO - San Francisco Int'l Airport - Int'l Arrivals Level
Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.
Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)
SLC - Salt Lake City International Airport - International Terminal
No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)
STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)
Yes (7/20/2016 am, with a family member who had an appointment)
TPA - Tampa International Airport - 1st floor baggage claim level - Red
No (4/17/17)
TUS - Tucson Int'l Airport - US CBP Office
Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)
Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5
Yes [30m] (7/4/2016, 11 am, w/family members with appointments)
Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW
Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
Global Entry Walk-In Interviews
May 6, 2016, 9:00 am
#152
Join Date: Aug 2007
Posts: 75
Has anyone ever gotten an interview at AUS ?
Any idea how far out they schedule or when they release new appointments?
All I've been getting is:
Currently there are no available appointments at this enrollment center. Please check later for openings or choose another enrollment center.
I'll probably drive to San Antonio. For some reason they have shorter hours but actually have slots open in the next two months. I guess the powers that be won't hire enough at the high-demand centers?
Any idea how far out they schedule or when they release new appointments?
All I've been getting is:
Currently there are no available appointments at this enrollment center. Please check later for openings or choose another enrollment center.
I'll probably drive to San Antonio. For some reason they have shorter hours but actually have slots open in the next two months. I guess the powers that be won't hire enough at the high-demand centers?
May 9, 2016, 1:13 pm
#155
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 2,074
I can't answer (1) but for your second question, you don't need the ID card to use GE. You get a known traveler number (KTN) that you attach to your reservations (and/or your frequent flyer account), and then you're recognized as GE. I know that doesn't answer your question, but I figured it may negate the need for your question. I don't remember how long it took to get my card, but I know I threw it in my suitcase and have never taken it out.
May 9, 2016, 7:28 pm
#156
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
I can't answer (1) but for your second question, you don't need the ID card to use GE. You get a known traveler number (KTN) that you attach to your reservations (and/or your frequent flyer account), and then you're recognized as GE. I know that doesn't answer your question, but I figured it may negate the need for your question. I don't remember how long it took to get my card, but I know I threw it in my suitcase and have never taken it out.
Your boarding pass, for example, doesn't show your GE status. Just because you're PreCheck doesn't guarantee you're GE (now that PreCheck is sold separately). Perhaps by scanning your boarding pass someone at CBP could figure it out, I dunno, but chances are if the kiosks are down they're able to check GE/NEXUS/etc cards visually to direct you into a special line but not able to scan your boarding pass to do so.
However, like I said, the cases where you might need that are very rare, so most people don't run into them, and even fewer people would run into it on their first attempt to use GE.
May 10, 2016, 12:12 am
#157
Join Date: May 2016
Posts: 2
Answering a few of the recent questions as the SO and I recently went through this process.
1) Supposedly Yes LAX does do walk in's though they do not advertise it and they do not guarantee it (she saw one ask and wait).
2) AUS books about 3 months in advance (I was there for 6 days for work and kept checking) when they are available.
3) PHX does take walk ins, though they do not guarantee it either. I saw a couple waiting for over an hour and the officer just kept telling them if there was room they would take them.
4) I do not know about San Ysidro, Otay Mesa, or LGB
5) It took about a week for the card to come for both the SO and I.
She got lucky and got an appointment at LAX 3 days after she was conditionally approved. I saw a number of appointments pop up at LAX through most of April but they all conflicted with my current travel plans for work so I was unable to take any of them. Unfortunately I had to fly to PHX and take care of mine, but it was a breeze and now it's done before our trip to Europe later this month.
Moral of the story is to be diligent with checking for cancellations as they pop up all the time.
1) Supposedly Yes LAX does do walk in's though they do not advertise it and they do not guarantee it (she saw one ask and wait).
2) AUS books about 3 months in advance (I was there for 6 days for work and kept checking) when they are available.
3) PHX does take walk ins, though they do not guarantee it either. I saw a couple waiting for over an hour and the officer just kept telling them if there was room they would take them.
4) I do not know about San Ysidro, Otay Mesa, or LGB
5) It took about a week for the card to come for both the SO and I.
She got lucky and got an appointment at LAX 3 days after she was conditionally approved. I saw a number of appointments pop up at LAX through most of April but they all conflicted with my current travel plans for work so I was unable to take any of them. Unfortunately I had to fly to PHX and take care of mine, but it was a breeze and now it's done before our trip to Europe later this month.
Moral of the story is to be diligent with checking for cancellations as they pop up all the time.
May 10, 2016, 10:31 am
#159
Join Date: Mar 2016
Location: LAX
Programs: Skymiles, HH
Posts: 27
I received my approval before I was to my car in the parking lot, and my GOES ID showed up in less than a week. You do not need the GOES Card to use a kiosk, it is tied to your Passport.
May 10, 2016, 11:17 am
#160
Join Date: Sep 2011
Location: SFO
Programs: UA Plat
Posts: 86
Site: SFO
Wait time: too late
Date: 05/10/2016
Here is my experience with walk ins at SFO. I went mid-day a few days ago and saw this sign posted on the door. They only take six walk ins, taken at 8am when they open. So I returned today and thought it would be less crowded on a Tuesday. Left home at 6am to get there "early" at 7am and found that there were about a dozen people already waiting in line. The first six all got there before 6am, the ones after were hoping that they would be still squeezed in. I didn't stay, because I had to be back for a noon meeting, and I believe them when they say they only take six people. I've only got one entry into the US before November when the next appointments are, so I figured the time I'd wait in immigration is less than the time I'd wait at SFO GE.
Wait time: too late
Date: 05/10/2016
Here is my experience with walk ins at SFO. I went mid-day a few days ago and saw this sign posted on the door. They only take six walk ins, taken at 8am when they open. So I returned today and thought it would be less crowded on a Tuesday. Left home at 6am to get there "early" at 7am and found that there were about a dozen people already waiting in line. The first six all got there before 6am, the ones after were hoping that they would be still squeezed in. I didn't stay, because I had to be back for a noon meeting, and I believe them when they say they only take six people. I've only got one entry into the US before November when the next appointments are, so I figured the time I'd wait in immigration is less than the time I'd wait at SFO GE.
May 10, 2016, 1:43 pm
#161
Join Date: Oct 2005
Location: SFO, MIA
Programs: AA 2MillionMiler, BA ExecutiveClub, UA MileagePlus, AS MileagePlan
Posts: 449
Did you try calling them? I had the same question and called the SFO office directly. (The answer was no.)
By the way, appointments open up when people cancel. My original appointment was months away, but within a few hours an appointment opened for the next day. Keep checking.
By the way, appointments open up when people cancel. My original appointment was months away, but within a few hours an appointment opened for the next day. Keep checking.
May 10, 2016, 7:46 pm
#162
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
There's a thread in the Travel Safety and Security forum, subforum on Trusted Traveler Programs, that discusses which GE processing offices allow walk in interviews.
May 13, 2016, 2:41 pm
#163
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,397
My family received the pre-approval letters, but the appointments are backed up by 4 months in Los Angeles, and we're traveling in early June.
I've been checking frequently on the GOES site and was able to get one appointment next week for myself at LAX.
I'm considering taking my 13 year old son with me to my appointment next week and hoping that they'll process him along with me, even though I can't get another appointment for him at that time.
Does anyone have experience with doing this - taking along a kid to the parent's appointment at LAX and having them process the child as a walk-in, since he's with the parent?
Thank you for any thoughts!!
I've been checking frequently on the GOES site and was able to get one appointment next week for myself at LAX.
I'm considering taking my 13 year old son with me to my appointment next week and hoping that they'll process him along with me, even though I can't get another appointment for him at that time.
Does anyone have experience with doing this - taking along a kid to the parent's appointment at LAX and having them process the child as a walk-in, since he's with the parent?
Thank you for any thoughts!!
May 16, 2016, 11:10 am
#165
Join Date: Aug 2013
Location: PHL
Programs: IHG Diamond Ambassador, AAdvantage Gold, Marriott Gold, Hilton Gold
Posts: 263
PHL doesn't accept walk ins
I just tried to walk-in at PHL. Got a firm "no" from them when I showed up.
It's that famous Philadelphia hospitality.
It's that famous Philadelphia hospitality.