Except DE6649 leaves from TFS, not TFN. But I guess the short drive might be worth saving a flight segment.

Your right, my mistake, this is what happens when you try to read GDS displays at 2am. Although considering that was what was returned by the GDS for the TFN->CBR search, that in itself tells us more about what it can and can't do.

FYI, today we added AR awards to ExpertFlyer's Award & Upgrade search tool.

Aerolineas Argentinas (AR)
X - Economy - Promotional Award
T - Economy - Tourist Class Award

I have been an EF subscriber for 4 years and I know I am only using a tiny bit of its capabilities.

Can I use EF to search for flights along with prices? I now use mostly Kayak and then fine tune on the airlines websites

As of now we do not. We felt that with sites like Kayak doing that, we didn't want to do it as well, instead focusing on everything but a low fare search. Every flight has multiple prices so doing that kind of a search would actually result in less data being shown then we show now.

That being said, one future option could be allowing users to pick a set of specific flights & fare classes and then fully pricing that itinerary, taxes, fees and all.

Any current sign-up promos/discounts?

Only our standing promotion of 1 year of Premium service for the price of 10 months.

Any chance that you will add Jet Airlines (9W) R (first award) and D (business award) to expertflyer?

At first glance it doesn't look like we can see those classes, however we'll keep checking.

EF used to show D and X (Bus/eco awards) on 9W a couple of years ago before it suddenly disappeared.

When I called they thought I was a travel agent and cheerfully indicated that I can look up those classes.

Perhaps ExpertFlyer can call the center and get the downlow on looking at these classes? 1-877-835-9538 = Jet USA

We just called them and they said the exact opposite, that the award classes aren't available via a GDS display and that a phone call or visit to their website is needed. This matches the fact that we can't see any of those 3 classes, using any method, with three different GDS hosts.

Maybe they thought you were an AA agent?

I've been a premium subscriber for several years now, but for the past few years have primarily used ExpertFlyer to find Delta upgrade availability for my chosen route - and it's worked well, thanks!

I just discovered that my preferred route for my 2-3 times annual flight to my second home has been canceled for the winter (CPH-MCO via ATL on DL), so I turned to ExpertFlyer to find the best routing options for alternate routes. I'm familiar with most of the options, but wanted to use EF as a simple, consolidated place to view all the times/layovers/dates, etc. before turning to the respective airline sites to find best fares, upgrade opportunities, etc.

I'm really disappointed in the results, and wonder if I'm somehow querying incorrectly (have checked the latest user guide).

I assumed that EF would give me all available routings for my city pairs, if not placing restrictions/filters on the search. But I'm only getting a handful of the available flights. For example, it's returning options from BD with a VS codeshare, UA as a CO codeshare, and CO; but it is not returning SK on the outbound, DL via JFK, LH via FRA, and many other options that I know are available. I also do not see an option to "get more results" as mentioned in the user guide.

So I decided to narrow my queries by selecting the various connecting airports and/or alliances. First I tried just showing connections via EWR, with a +/- 1 day on dates, and again it didn't even show SK on the outbound, despite that I know they have flights those days via EWR.

Next I tried a query for +/- 1 day for all Star Alliance flights, with no restriction for connecting airport. EF is only showing flights from CPH-MCO on BD (codeshare BD & VS via MAN), UA (codeshare CO via EWR) and CO (via EWR), with return flights MCO-CPH on SK via IAD, UA (codeshare SK & CO), and CO.

Yet I know for a fact that there are many more Star options with SK in both directions via EWR, IAD and ORD; and also options with LH via FRA, and AC via YYZ.

Is it not the intention of EF to show me all available options for city pairs using the Flight Availability search, so that I can then see the routings, airlines or alliances I prefer?

I'm afraid I might be missing a routing option that I'm not aware of, which is one of the main features of the tool for me. So some search tips to return all possible routings for my city pairs would be most appreciated.

Susan

Hi Susan, Generally speaking, you'll never get every possible route returned with a search as, especially when you're talking about all airlines in an alliance, there are just too many possibilities and the reservation system only returns so many flights in a search (and we show all that are returned). You can narrow down the possibilities by specifying a connecting city or clicking the "Don't Show Interline Connections" option. Or specifying a few airlines instead of an entire alliance if you know you want to see a specific airlines flights. Also adjusting the time of day of the departure or return date will help to narrow down a large list of options.

It would be helpful if we knew the specific searches with dates that you were looking at and the specific flights you think you should be seeing. Please send an email to [email protected] so we can give you one-on-one help with your search.

I've been a premium subscriber for some years but $10/month is too steep for this service and I stopped my subscription a few months ago. EF can of course set any price they like but I just want you to know that I like the service but it's simply too expensive for casual travellers.

Have you considered a new product, combining the basic/premium? I would like the features of the premium product but with maybe 100 queries/month limit.