Originally Posted by
doubled79
When I called they thought I was a travel agent and cheerfully indicated that I can look up those classes.
Perhaps ExpertFlyer can call the center and get the downlow on looking at these classes? 1-877-835-9538 = Jet USA
We just called them and they said the exact opposite, that the award classes aren't available via a GDS display and that a phone call or visit to their website is needed. This matches the fact that we can't see any of those 3 classes, using any method, with three different GDS hosts.
Maybe they thought you were an AA agent?