Anyone else having problems with MileTracker??
Jan 28, 2007 | 7:02 am
#151
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
Jan 28, 2007 | 7:06 am
#152
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
I guess we have to wait for the next upgrade.
Jan 28, 2007 | 4:56 pm
#153
Join Date: Jul 2005
Posts: 885
Jan 28, 2007 | 6:02 pm
#154
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,177
I am having a problem where MileTracker deletes my Miletracer.settings file and replaces it with a 1KB stub - then MT has the nerve to tell me I have no accts or users set up!
Fortunately I had backed up the .settings file. But it is getting annoying having to restore it every 3 or 4 days after the application deletes it....
Told DeskPort and they are aware of the problem but don't know how to fix it.
Fortunately I had backed up the .settings file. But it is getting annoying having to restore it every 3 or 4 days after the application deletes it....
Told DeskPort and they are aware of the problem but don't know how to fix it.
Jan 29, 2007 | 9:41 am
#156
Join Date: Mar 2004
Location: Wenatchee, WA
Programs: Lifetime AA Gold-1MM
Posts: 4,909
"Hi BLI-FLyer,
Thank you for reporting the problems with Alaska and American in
MileTracker. Our programmer is currently working on fixing both programs.
We hope to release an upgrade in the next few days. Until then, I'm sorry
for the inconvenience.
Thank you for your continued support."
Apr 21, 2007 | 10:01 pm
#157
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,913
Having problems with my MileTracker updating. Says I have two components that need to be updated. Download them, then when MileTracker starts up again, I receive the same dialog box. Running Windows Vista, which I think might be the problem. Anyone running XP experiencing the same problem?
Apr 21, 2007 | 10:35 pm
#159
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,913
Apr 22, 2007 | 6:06 am
#161
Join Date: Mar 2005
Location: HYX
Programs: ~IHG(p)/BW~Nat'l.Exec~ ~NW(SE)~ ~Cessna~ NASM.do-07 ~AAAF.do-05/06/07/08/09
Posts: 1,530
[QUOTE=slippahs;7619816] Says I have two components that need to be updated. Download them, then when MileTracker starts up again, I receive the same dialog box. /QUOTE]
Similar on a W98 machine ~ finally 'took' after the 3rd try & a reboot
/.
Similar on a W98 machine ~ finally 'took' after the 3rd try & a reboot
/.
Apr 22, 2007 | 12:13 pm
#162
Join Date: Apr 2003
Location: MEL/LAX
Programs: AAdv GLD(MM), QF LTS, UA MP_nada, HH Gld, SPG, GoldenCircle Jade
Posts: 4,478
Having problems with my MileTracker updating. Says I have two components that need to be updated. Download them, then when MileTracker starts up again, I receive the same dialog box. Running Windows Vista, which I think might be the problem. Anyone running XP experiencing the same problem?
Apr 22, 2007 | 2:23 pm
#163
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,913
Hi,
We're still trying to work out a few quirks between MileTracker and Vista,
one of them being the upgrades. I'm sorry that you are unable to upgrade
your MileTracker as easily as you would with Windows XP. Hopefully we'll get
that fixed in the near future.
Until then, you can update your MileTracker by un-installing and
re-installing the application. I know it sounds like a pain, but it's really
not that difficult. By un-installing using the un-install function in your
USA TODAY MileTracker folder, your accounts should remain on your computer.
Then, you can re-install MileTracker from our website
(www.usatoday.deskport.biz). As long as you don't delete your MileTracker
folder after un-installing, your files should be there when you re-launch
your updated MileTracker.
To be extra safe, I would recommend creating a backup of your accounts if
you have not already done so. You can do this by selecting "Backup Users,
Accounts, & Options" from the "Setup" menu at the top of the MileTracker
window. Then, you can save a copy of your accounts on your hard drive, thumb
drive, CD, etc.
Please let me know if you encounter any problems with un-installing and
re-installing or if your MileTracker is not upgraded. After re-installing,
you should be able to see if your MileTracker is upgraded by selecting
"About" from the "Help" menu at the top of the MileTracker window. If it is
updated, it should have a last updated date of April 19th.
Thank you for your continued support.
xxx
DeskPort Technologies, LLC
We're still trying to work out a few quirks between MileTracker and Vista,
one of them being the upgrades. I'm sorry that you are unable to upgrade
your MileTracker as easily as you would with Windows XP. Hopefully we'll get
that fixed in the near future.
Until then, you can update your MileTracker by un-installing and
re-installing the application. I know it sounds like a pain, but it's really
not that difficult. By un-installing using the un-install function in your
USA TODAY MileTracker folder, your accounts should remain on your computer.
Then, you can re-install MileTracker from our website
(www.usatoday.deskport.biz). As long as you don't delete your MileTracker
folder after un-installing, your files should be there when you re-launch
your updated MileTracker.
To be extra safe, I would recommend creating a backup of your accounts if
you have not already done so. You can do this by selecting "Backup Users,
Accounts, & Options" from the "Setup" menu at the top of the MileTracker
window. Then, you can save a copy of your accounts on your hard drive, thumb
drive, CD, etc.
Please let me know if you encounter any problems with un-installing and
re-installing or if your MileTracker is not upgraded. After re-installing,
you should be able to see if your MileTracker is upgraded by selecting
"About" from the "Help" menu at the top of the MileTracker window. If it is
updated, it should have a last updated date of April 19th.
Thank you for your continued support.
xxx
DeskPort Technologies, LLC
)