KVS retaliating for my critique on MilePoint?
 

I am due for renewal of my KVS Diamond subscription in October. So I have paid new 12 months subscription on 17 September. However, I have not received new codes in 7 days, so on 25 September, I have written to KVS requesting the codes within 24 hours, warning that otherwise I would dispute the charge with my CC provider. KVS immediately issued refund and virtually denied me further access to KVS Tool. What a strange business practice…

YGM!

For all to be aware (part of the YGM):

So, what did play the role? LMAO!!!

Looks like the "demo" account username and password that are used for that method have been shut down. My guess is that someone finally noticed the high volume of queries from the "demo" user and killed it.

Yes, indeed. The offer is still on the web, but the demo username and password do not work anymore...

Thanks for the link. I was able to find the times, availability and the fare I want, but I can't seem to figure out how to calculate the tax that will be added on to the base fare. I tried looking at the "Check Routing Rules/MPM" for the fare, but I couldn't understand the results. Is the amount of tax the number that is under the column "NUC" or am I doing something wrong?

To calculate taxes, double click on the desired Fare in the KVS Tool and select [Find Flights Using This Fare].

Every time I do it on the flights to Europe (Same-Day Turn-Around/MR) I get this: No Trips Found. No flight options were found for the first segment of this trip.

What am I doing wrong? I'm doing DCA-FRA or DCA-LHR and every single time I have the same message on ita.

What is the Fare in question and which dates are you using?

After the "No Trips Found" message appears, click [Perform Another Search] -> [More Options] and un-select the [Check seat availability] option.

It didn't work with Fares/TVN.
It didn't work with Fares/DotRes.
And it didn't work with Fares/PSH

Ive been searching for October 8 and return October 9.
There is Icelandair fare for 167 and US fare for 204. I can see everything except ITA page.

Also, who can help and explain this fare to me?

[KVS Availability Tool 6.5.1/Diamond - Routing Rules: WAS-LON/FI/UQRVSPEC/171 USD]

The ITA search works just fine for this Fare with the [Check seat availability] option unchecked.

What, exactly, would you like to know?

I am ether really stupid or need glasses. Where do I uncheck [Check seat availability] option?

UQRVSPEC/IN90 R 17.00 16.70 INF EX AT
UQRVSPEC/CH00 R 167.00 167.00 INS EX AT
UQRVSPEC/CH00 R 167.00 167.00 CNN EX AT
UQRVSPEC/CH00 R 167.00 167.00 UNN EX AT

I would like to know what /IN90 /CH00 means.

Thanks

After the "No Trips Found" message appears, click [Perform Another Search] (in the ITA browser window) -> [More Options] and un-select the [Check seat availability] option.

Those are discounts for Infants (90%) & Chidren (0%) -- please see http://Help.KVSTool.com/#Routing_Rules

Thank you. So I was wright. I am blind and need glasses. :)

Welcome to the KVS Tool!

Couple of questions

1) Any way to check Etihad (EY) award availability with KVS?

2) Any way to check JL available using the JL method (seems to only support Qantas and CX)?

At the moment, EY Upgrades are supported, but not EY Awards.

JL Award Availability is supported via the [Awards/BA-OneWorld] Method.

Please see http://help.kvstool.com/#Classes

Question: I want to redeem BA miles on CX but I got different result on Awards/JL and Awards/BA. which one is correct so I can call BA to redeem

[KVS Availability Tool 6.5.1/Diamond - Axess: Awards/JL-OneWorld]
[KVS Availability Tool 6.5.1/Diamond - Amadeus: Awards/BA-OneWorld]

Generally speaking you'll get the most accurate results by using the search tool of the program from which you are redeeming points. If you are redeeming partner points then most of the time it is all the same for all partners but not always. If you see it available give a call and try. Worst they can say is no.

CX is notorious for its system issues when it comes to Award Availability. While CX Award Availability is supported via 4 different engines in the KVS Tool, the data from the recently introduced [Awards/JL-OneWorld] Method is the most authoritative and will match the current Availability that BA/AA and other OneWorld partner agents are seeing.

Assuming you are interested in those 2 F Award Seats, you should call BAEC to redeem ASAP.

Installing KVS on laptop, how one move all credentials from main pc to 2nd pc without actually manually reentering them?

Please see http://Help.KVSTool.com/#Q11

Well, the "demo" account is working again. So expect announcement from KVS, that "Sabre: GTC" has been restored, soon :D

when trying to download version 6.5.1.R3 I receive a virus-warning "TR/Gendal.KD.366691.1" (Avira Antivir)

Would love to see EY awards added. Their web site is very clunky to navigate back and forth to try our availability

yes, I get same warning.

It's a false alarm on Avira's end, which has now been reported to them.

Until they update their database, please ignore the warning.

Well, well, well. Interesting. Not only Avira, but also Bitdefender, F-Secure and G-Data report R3 as being Trojan... Anyone else having bad feeling?

Indeed: http://www.virustotal.com/file-scan/...e72-1318302466

This was a scan of the setup file on the kvs website currently, the same scan of an older file didn't cause the same positive results. As such the evidence points to a change in the program that is causing the scans to find the trojan, as opposed to a change in the AV scanner or definitions.

Is there a problem currently with flightstats.com?

KVS tool errored and led me towards checking my flightstats login. I hadn't changed anything at my end, so I went to flightstats and tried to login to the web page and couldn't.

Got flightstats to send me a password change, which they did, but even that doesn't work. IE9 is reporting certificate errors with the page too (related???)

There is nothing particularly "interesting" about false positives; they can (and do) occur from time-to-time.

A comprehensive scan using 43 AntiVirus products further confirms that there are no issues with the actual KVS Tool executable (V6.5.1.R3):

http://www.VirusTotal.com/file-scan/...cdc-1318311600

First, make sure you are using MSIE as the FS site does have issues with certain other browsers.

If the login issue persists, please sign-up for a new FS account.

It shouldn't be.

OK, not to start a war here, and I don't believe it is infected, but pete4212 did that same scan and found the suspicious false positives. Your later scan is NOT on the same file. The MD5 hashes don't match.

pete4212 - d09953066dcff44445fc3293aebf74b6
KVS - f72a6267ad7d24431a5292ccfe028603

d09953066dcff44445fc3293aebf74b6 is the hash for the Setup package for V5.6.1.R3 (http://www.KVSTool.com/Special/False...Tool_Setup.EXE). f72a6267ad7d24431a5292ccfe028603 is the hash for the actual KVS Tool executable file, contained therein.

Please feel free to verify by downloading the above Setup package, renaming it to KVS_AvailabilityTool_Setup.ZIP and extracting the KVS_AvailabilityTool.exe file.

It is still reporting (15 October 2011) Trojan on three different engines: http://virusscan.jotti.org/en/scanre...d3aeddadbb4ce9

R3P2 is reporting the same: http://virusscan.jotti.org/en/scanre...9180d409d3a4df

As mentioned previously, 41/43 scanners have identified no issues at the time V.6.5.1.R3P2 was published, as shown at http://www.VirusTotal.com/file-scan/...9b4-1318313091

For more accurate results, you should be scanning the actual KVS Tool executable file (and not the Setup package, which contains Microsoft-provided components that are obviously virus-free, but tend to increase the level of False Positives).

Any reports of False Positives should be addressed to the creators of each specific anti-virus product so that they can make the necessary corrections.

Two things:

1) I find that KVS can be unstable when your press “Stop” mid-run? It often hangs. Particularly if during a run it has said that its “Disconnected”.

2) Why does the “Enhanced” seat map show seats that don’t exist whereas the standard seat map does not. For example on a 747 in F on BA, it shows the same as the standard seat map, but also shows seats 1E and 1F as available, but these seats don’t exist. Try BA107 LHR-DXB on any day.

After further talking with KVS owner(s), this issue has been resolved to my full satisfaction. I am happy with the agreement that KVS and I have reached.

I have submitted the sample to two AV independent experts and while I am still waiting for one of them, I am now confident that it was a false positive and that KVS installation file does not contain any malware.

Indeed, occasionally, the [Stop] button may not be able to abort the connection already in progress. This issue is caused by a bug in one of the components, provided by Microsoft, and it is unlikely that they will fix it.

This has now been confirmed to be an issue with the [Amadeus: Enhanced] Seat Map Engine -- given the amount of interpretation that is involved, engines, sometimes, get confused by complex cabin layouts, such as the one in question...

Needless to say, seats 1E/F do not exist:

[KVS Availability Tool 6.5.9902/Diamond - Amadeus Seat Map: 01 Nov 2011/BA 107/LHR-DXB/744/F-First]