Thanks.:D I did not even notice that there was a POS box using the tool all these years. Nevertheless, it would be a good idea to inform Sabre USA of the problems with their POS.

Award/StarAlliance returning @ symbols
 

Hi,

I'm getting @ symbols instead of / + - symbols for availability, and I don't know why. I've seen this happen sporadically in the past, but today, every query that I try returns FS@ CS@ YS@ on every line. Any help would be greatly appreciated.

Pls see http://www.flyertalk.com/forum/star-...ist-award.html

It's because ANA's Starnet link has been broken all day. Frustrating. But appears like it may return shortly.

When will this work on mac laptops?

It has been running on Macs for many years now :):

http://Help.KVSTool.com#Compatibility

Business Fares no longer display using DOT RES
 

When selecting most Business International fares using Fares/DOT RES (both IT & UK as US does not work anymore) only coach fares display. If you select First, First will display. Try NRT- JFK, or BOS-NRT or TPE- LAX, or LHR-BOS (AA, BA or CX or ALL). They all display Coach only when selecting Business.
And Fares/TVN remains semi useless if trying to display Business and First (and all coach) if the list is too long.

Both of the above have been confirmed to be bugs in the DotRes engine.

Access to a brand new fares engine is in the works...

Can some body please tell what is Kvs ,,, what is its use??

I don't think that is it, because about one in ten attempts does result in valid Star Alliance Award availability information. The rest of the time, it is the dreaded '@' result. I have been observing this behaviour for a couple of days now.

Still frustrating...

I agree EXTREMELY FRUSTRATING. I started my computer this morning and did 5 searches got the right response showing "+" or "-" results however after that all my results are showing "@".........

Yesterday the whole day it showed "@"........

Sent an email to KVS and response was something on ANA is broken and I should keep trying.

Why would it start by showing accurate +/- results and then after a few searches only shows
"@" is beyond me. It looks like it's something else.

VERY VERY FRUSTRATING!

This is not KVS fault. Starnet is down which is the software that runs ANA tool and shows *A availability. Until this comes back up we will keep on getting @.

I know its not KVS's fault, it shouldnt be as they dont control Starnet. All I am saying and expressing is my frustration on getting "@". I have a trip coming up in less than 4 days and need to make a few changes on the routing hence the reason.

Its working now......YAAAAAAAAA!!!!!!
^

Have you visited www.KVSTool.com?

KVS is the best thing thats happened to me since getting sliced bread!

To find out more, visit http://www.kvstool.com/

cheers.

When looking up *A award availability I keep getting "Resolve Host" error message.

A dialogue box pops up that states:

Error requesting data:

Resolving Host >>>>>>>>>> [14] Name not resolved [12007]

I can access Apollo ITN, WSpan ITN, Sabre etc however not the *A award availability.

Help will be much appreciated!

Cheers.

It seems to work fine for me.

Thanks for your quick feedback. I tried again after your note and keep getting the same error message. I then shut down the computer and powered back again get the same error.

Funning thing is it worked about an hour ago for me and then just this error started coming.

Not sure what the solution is other than keep my fingers crossed and hope it will start working again soon.

Quick question - does your POS show JP-ANA?

Did you try updating the KVS tool?

Regardig the POS. The POS is default as the ANA tool is based on Japan (JP). It's probably in some large room in Tokyo.

nope didnt try updating it however will do it right now and see. thanks for your feedback.

just did and same thing.....its really weird! anyway will need to keep trying or wait for the KVS guru to log on at some point and help isolate the issue.

Thanks again

cheers.

KVS Tool and Promo
 

Does the KVS Tool distingusish between FB promo award availability and other award availability? Can any award seat it shows as available be booked on a promo award (if it is advertised) or are promo awards only available in limited number as compared to other award bookings?

Not sure what the promo awards are, but the SkyTeam award inventory is based on what nwa.com shows as available, for the most part.

See http://www.flyertalk.com/forum/klm-f...l#post11432290

All systems continue to function normally. Pls see http://help.kvstool.com/#Errors for troubleshooting tips.

KVS no longer supports fare display for Business Class Fares
 

Not being able to access International Business class fares anymore is an issue.
Any idea when this will be resolved?

A new version of the Tool, which will feature a brand new Fares Method will be released tomorrow. Thanks for your patience.

Can't wait!

Cool. Thanks.

Version 3.4.x: What's New
 

What's New in Version 3.4.0

To address the ongoing issues with Fares/DotRes engine, I am pleased to announce the introduction of the new [Galileo: Fares/PSH] Method, which will provide reliable access to premium cabin fares.

Access to this Method will be available to all Platinum-tier members with immediate effect, and I wish to thank existing members for their patience, while a solution was being implemented.

1. New [Galileo: Fares/PSH] Method:
   
   
   • Correctly supports fare cabin type (Economy/Business/First) selection
   • Shows fares that are applicable to the specified outbound date.
   • Shows key Fare Rules information in the main view (Advance Purchase, Min Stay, Max Stay, Travel Period).
   • Code:

     ---

     Carrier  From  To  Fare      Cur  AdvanceP  Min  Max  Fare Basis | Travel Period
--------- ------ ---- --------- ---- --------- ---- ---- --------------------------
BA        NYC    PAR    2520  USD  14 Days  Sun  30  IQ14RTUS
BA        NYC    PAR    2520  USD  14 Days  Sun  360  IRCNA2C      02 Feb-29 May
AF        NYC    PAR    2520  USD  14 Days  Sun  30  ZAP14RT      24 Feb-29 May
CO        NYC    PAR    2520  USD  14 Days        30  AR3S2E      02 Feb-29 May
BA        NYC    PAR    2961  USD  21 Days  Sun  360  IR21RTUS
BA        NYC    PAR    3045  USD  50 Days  Sun  360  IRCNA50

     ---

2. Added: My Trips Manager: Trips can now be arranged in desired order by using the Up/Down buttons.
   
   
3. Added: HTML format for website/blog use option: You can now easily embed properly-formatted results into your web/blog pages. To access this option, double-click the results and select [Copy to Clipboard] -> For Website/Blog Use [HTML].
   
   
4. Resolved: Amadeus: Timetable: Terminal number information is now available.
   
   
5. Resolved: Sabre: Fares/DotRes US POS issue when specifying an airline.
   

[Download The Latest Version Now]

[QUOTE=KVS;11440231]What's New in Version 3.4.0

To address the ongoing issues with Fares/DotRes engine, I am pleased to announce the introduction of the new [Galileo: Fares/PSH] Method, which will provide reliable access to premium cabin fares.
------------------------------------------------------------------------------
Yippe, Access to preimum fares are back, with more detailed travel info.

Tried and seems to work OK.

FYI infofor the new download, you will have to re-boot after the down load
to activate.

T H A N K S

good job, guys, thank you

From http://FAQ.KVSTool.com:

Somehow, Sabre/ITN is not working.

Apollo/Worldspan are working.

(Have the latest edition installed, as of today)

Using Galileo/PSH I see these fares for LHR-PER on 1 AUG 09 on NZ

but these fares do not show up on airnewzealand.co.uk, or on itasoft, or using any of the other fare methods in KVS

so, do they exist?


[KVS Availability Tool 3.4.0/Platinum - Galileo: Fares/PSH/RU]

What date are you searching for the return in your ITA/nz.com searches? The new method shows all fares based on that particular outbound date, but the return date will dictate what actual fare you get. It is a hybrid between the DotRes and the TVN methods in that regard.

Yes, these fares exist, but don't show-up by default on ITA due to an unusual routing.

To get them, enter:

Thank you!

All systems continue to function normally -- perhaps it was a transient issue...