Jun 4, 2014, 6:07 pm
Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com
You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.
A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.
Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:
You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.
A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.
Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:
ITA Software Matrix Airfare Search Consolidated Information and Help Thread
Aug 4, 2012, 1:02 pm
#106
In memoriam
Join Date: Feb 2004
Posts: 692
This morning I was pounding (manually, no scripts) ITA matrix quickly with rt's JFK-(various Europe cities), and got this message:
"Our systems have detected unusual traffic from your computer network. Please try your request again later.
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible.
Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly."
Giving ITA a few min of rest allowed me to continue. This kind of sucks. I don't think Google understands that they have some very heavy, but completely legitimate, users.
"Our systems have detected unusual traffic from your computer network. Please try your request again later.
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible.
Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly."
Giving ITA a few min of rest allowed me to continue. This kind of sucks. I don't think Google understands that they have some very heavy, but completely legitimate, users.
How annoying! I've seen messages like that on other services, but they are usually are only triggered when they should be-- when some automated tool is harvesting data. They must have set it to be extra sensitive or something. Glad it came back for you.
Aug 5, 2012, 1:51 pm
#107
Join Date: Jun 2010
Location: SFO, LON
Programs: UA 1K
Posts: 252
Google adds aggressive usage limits to ITA Matrix?
This was first mentioned yesterday here: http://www.flyertalk.com/forum/19059091-post15.html, but I figured it deserved its own thread.
I was doing a few searches on ITA today (manually, using my browser), and I ran into this message:
It appears I'm still blocked. Has anyone else seen this?
My guess is that they recently added this Google-standard functionality to Matrix, and the limits were accidentally set much too aggressively. Hopefully that's the case. Otherwise, this is a pretty sad side effect of Google's ITA purchase.
I was doing a few searches on ITA today (manually, using my browser), and I ran into this message:
Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. Learn more
Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly.
IP address: ---
Time: ---
URL: http://matrix.itasoftware.com/
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. Learn more
Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly.
IP address: ---
Time: ---
URL: http://matrix.itasoftware.com/
My guess is that they recently added this Google-standard functionality to Matrix, and the limits were accidentally set much too aggressively. Hopefully that's the case. Otherwise, this is a pretty sad side effect of Google's ITA purchase.
Last edited by nickab; Aug 5, 2012 at 3:25 pm Reason: linkified the wrong words
Aug 5, 2012, 3:11 pm
#111
Join Date: Feb 2004
Location: State College PA USA
Posts: 42
ITA Blocks Searches
Hello All:
I had a complex, single search hang up on ITA, after which I was blocked on subsequent searches. ITA identified an IP address and reported that "Our systems have detected unusual traffic from your computer network. Please try your request again later."
Has anyone received such a message? How long is the lockout?
I had a complex, single search hang up on ITA, after which I was blocked on subsequent searches. ITA identified an IP address and reported that "Our systems have detected unusual traffic from your computer network. Please try your request again later."
Has anyone received such a message? How long is the lockout?
Aug 5, 2012, 5:41 pm
#117
Join Date: Mar 2008
Location: New Orleans
Programs: AA EXP
Posts: 655
Just got blocked - doing relatively dumb searches - RT, no constraints on carrier, did activate the cent per mile feature. Ran 3 simple searches - blocked!
Switched back to regular ita site (not the "secret" one that gives cpm) and it's working... puzzling.
Switched back to regular ita site (not the "secret" one that gives cpm) and it's working... puzzling.
Aug 5, 2012, 5:57 pm
#118
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
Posts: 26,062
Same. I've never once scripted ITA. Was doing a simple + or - 2 days specific calendar date on a route with single endpoints with only (airline)+ routing code. Tried to restrict it to one stop and restrict the departure times, and it blocked me. "Normal" non-cpm site is also blocked for me.
Aug 5, 2012, 10:13 pm
#119
Join Date: Feb 2007
Location: SFO, OAK
Programs: UA Mileage Plus 1K MM, IHG Plat, Accor Plat, Marriott Plat
Posts: 203
It happened to me today too. I've never used a script on it. Have they lowered a threshold today or something? Restarting the browser doesn't help, and restarting the router won't help either, as I have a static IP.
Aug 5, 2012, 10:27 pm
#120
Join Date: May 2009
Posts: 143
Doesn't matter if you have a static address. If you unplug your router for 8 hours (ie overnight) you'll very likely be assigned a new address.