FlyerTalk Forums - View Single Post - ITA Software Matrix Airfare Search Consolidated Information and Help Thread
Old Aug 5, 2012 | 1:51 pm
  #107  
nickab
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Google adds aggressive usage limits to ITA Matrix?

This was first mentioned yesterday here: http://www.flyertalk.com/forum/19059091-post15.html, but I figured it deserved its own thread.

I was doing a few searches on ITA today (manually, using my browser), and I ran into this message:
Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?

This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.

This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. Learn more

Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly.

IP address: ---
Time: ---
URL: http://matrix.itasoftware.com/
It appears I'm still blocked. Has anyone else seen this?

My guess is that they recently added this Google-standard functionality to Matrix, and the limits were accidentally set much too aggressively. Hopefully that's the case. Otherwise, this is a pretty sad side effect of Google's ITA purchase.

Last edited by nickab; Aug 5, 2012 at 3:25 pm Reason: linkified the wrong words
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