Go Back  FlyerTalk Forums > Travel&Dining > Travel Tools
Reload this Page >

ExpertFlyer Help Desk, Information and Updates Thread

Community
Wiki Posts
Search
Old Feb 14, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).

You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.

--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
  • Upgrades - AY, BA, EK, EY, IB, QR, VS
  • Awards - AY, BA, IB, EY, QR, VS

To search AA upgrades:
  • Use the Award & Upgrade tool
  • Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
  • To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
  • 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4











Print Wikipost

ExpertFlyer Help Desk, Information and Updates Thread

Thread Tools
 
Search this Thread
 
Old Nov 29, 2016 | 12:00 pm
  #1276  
All eyes on you!
20 Years on Site
 
Join Date: Dec 2002
Location: LI, NY
Programs: AA EXP, AAdv since Day One
Posts: 2,702
Originally Posted by UnitedConnection
Is the site down? Can access home page but login attempts all time out.
No problems from here in Hawaii.
inlanikai is offline  
Old Dec 4, 2016 | 11:35 am
  #1277  
 
Join Date: Jan 2014
Location: YVR
Posts: 130
How to monitor seat inventory of a specific flight

Hi. I'd like to track how many seats are remaining on a particular flight departing a particular day, in Economy. This is a revenue ticket, not an award trip. Is there any tool that will ping me when inventory changes? Can this be done with the free version? (it appears not as the Seat Alert doesn't seem to apply). I'm looking for some alternative to having to constantly log into the carrier's website with credentials, and clicking through various stages before seeing a diagram of seating availability.

For example, is there a feature that will email me every time a seat is sold in Economy, and confirm how many Economy seats remain?

Thanks.
Genouver is offline  
Old Dec 4, 2016 | 6:26 pm
  #1278  
Suspended
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 31,464
AA Upgrade availablity on expert flyer?

How do I check this? Is it "awards and upgrades" pulldown? When I choose that for AA I didn't see an option to click for CPU inventory.
enviroian is offline  
Old Dec 4, 2016 | 6:31 pm
  #1279  
A FlyerTalk Posting Legend
40 Countries Visited
3M
All eyes on you!
20 Years on Site
 
Join Date: Jan 2002
Posts: 46,140
What is a CPU ( as it relates to AA ) ?
Dave Noble is offline  
Old Dec 4, 2016 | 6:41 pm
  #1280  
FlyerTalk Evangelist
All eyes on you!
25 Years on Site
 
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 16,683
I think the OP must be referring to UDU for EXP and is using a UA term. OP see:
http://www.flyertalk.com/forum/ameri...questions.html
From the wiki:
Expert Flyer (EF) will show you availability in class "A", which is used for SWUs and Miles+co-pay upgrades; you cannot see availability in EF for "sticker" upgrades.
You can also search for expertflyer in that thread:
jerry a. laska is offline  
Old Dec 4, 2016 | 7:06 pm
  #1281  
Suspended
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 31,464
Originally Posted by jerry a. laska
I think the OP must be referring to UDU for EXP and is using a UA term. OP see:
http://www.flyertalk.com/forum/ameri...questions.html
From the wiki:

You can also search for expertflyer in that thread:
Sorry yes was using a UA term. That helps thx!
enviroian is offline  
Old Dec 5, 2016 | 1:02 am
  #1282  
Company Representative - ExpertFlyer
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Posts: 2,928
Lightbulb

Originally Posted by Genouver
Hi. I'd like to track how many seats are remaining on a particular flight departing a particular day, in Economy. This is a revenue ticket, not an award trip. Is there any tool that will ping me when inventory changes? Can this be done with the free version? (it appears not as the Seat Alert doesn't seem to apply). I'm looking for some alternative to having to constantly log into the carrier's website with credentials, and clicking through various stages before seeing a diagram of seating availability.

For example, is there a feature that will email me every time a seat is sold in Economy, and confirm how many Economy seats remain?

Thanks.
The airlines don't publish the exact number of tickets available. Only when fare classes (http://www.expertflyer.com/frequent-...ams#flightInfo) go below a certain level (about 7) do you get to see the real number of how many tickets in that fare class they are willing to sell (which may still not be the true amount remaining if the flight is being oversold).

You can use Flight Alerts, which is a Premium feature (http://www.expertflyer.com/frequent-...rograms#alerts) to let you know when any fare class changes, either going higher than a certain value or lower then a certain value.
ExpertFlyer Voice is offline  
Old Dec 10, 2016 | 9:48 am
  #1283  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: May 2012
Location: SIN
Programs: JL Global Club | GHA Titanium | Marriott Gold (LT Silver) | Global Entry
Posts: 6,869
JL Award fare code?

I'm trying to create a flight alert for JL when they release an award seat for Business Class, does anybody know what is the JL fare code?
lcpteck is online now  
Old Dec 10, 2016 | 9:53 am
  #1284  
Company Representative - ExpertFlyer
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Posts: 2,928
Lightbulb

Originally Posted by lcpteck
I'm trying to create a flight alert for JL when they release an award seat for Business Class, does anybody know what is the JL fare code?
Unfortunately, you cannot create a Flight Alert for airlines that don't publish their award data. JAL doesn't, which is why they are not listed on the airline list in the Award & Upgrade search or the supported award/upgrade airline list on the Help page (http://www.expertflyer.com/sessionlessClassList.do)
ExpertFlyer Voice is offline  
Old Dec 10, 2016 | 9:57 am
  #1285  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: May 2012
Location: SIN
Programs: JL Global Club | GHA Titanium | Marriott Gold (LT Silver) | Global Entry
Posts: 6,869
Originally Posted by ExpertFlyer Voice
Unfortunately, you cannot create a Flight Alert for airlines that don't publish their award data. JAL doesn't, which is why they are not listed on the airline list in the Award & Upgrade search or the supported award/upgrade airline list on the Help page (http://www.expertflyer.com/sessionlessClassList.do)
Thank you for the insight!
lcpteck is online now  
Old Dec 18, 2016 | 6:53 pm
  #1286  
sxc
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
For Flight Availability, is there a way to just enter the date and flight number to have the availability details pop up rather than put in all the route details?
sxc is offline  
Old Dec 18, 2016 | 7:34 pm
  #1287  
Company Representative - ExpertFlyer
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Posts: 2,928
Lightbulb

Originally Posted by sxc
For Flight Availability, is there a way to just enter the date and flight number to have the availability details pop up rather than put in all the route details?
No, a city pair is required. However if you want to look up the city pair of a flight you can use the Flight Details search.

Last edited by ExpertFlyer Voice; Dec 18, 2016 at 8:11 pm
ExpertFlyer Voice is offline  
Old Dec 18, 2016 | 11:16 pm
  #1288  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
How do I access the DOT petition on fair competition? On my laptop pushing 'Act now' has not effect, and on mobile this button is not even visible.
Keter is offline  
Old Dec 19, 2016 | 7:52 am
  #1289  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Oct 1999
Posts: 11,869
Originally Posted by Keter
How do I access the DOT petition on fair competition? On my laptop pushing 'Act now' has not effect, and on mobile this button is not even visible.
Along those lines: Thank you to EF for pointing out that petition! ^

Should that not justify its own thread/sticky, if it is not already up somewhere?
Would encourage all FTers to sign it!
cesco.g is offline  
Old Dec 19, 2016 | 11:20 am
  #1290  
IMH
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
Originally Posted by Keter
How do I access the DOT petition on fair competition?
I assume this refers to the online petition at http://airtravelfairness.org/ that ExpertFlyer recently encouraged subscribers and followers to support.

It is not a "DOT petition". It is supported, and was probably initiated, by an industry group, TravelTech. If you take part, your message and the contact details you enter should be passed to the DoT. The "privacy" policy also allows them to be passed to TravelTech.
IMH is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.