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-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

melrowgo Sep 21, 2016 11:49 am


Originally Posted by crashnet (Post 27243492)
PS Would be useful to be able to be able to search by mileage alliance instead of by airline.

Is this what you're looking for?

http://www.flyertalk.com/forum/milea...tures-ita.html
LIMIT TO A SINGLE ALLIANCE
Command is "alliance star-alliance|oneworld|skyteam"
Ex: oneworld carriers only
from: BOS ::/ alliance oneworld
to: LAX ::/ alliance oneworld

crashnet Sep 21, 2016 11:54 am


Originally Posted by melrowgo (Post 27243564)
Is this what you're looking for?

http://www.flyertalk.com/forum/milea...tures-ita.html
LIMIT TO A SINGLE ALLIANCE
Command is "alliance star-alliance|oneworld|skyteam"
Ex: oneworld carriers only
from: BOS ::/ alliance oneworld
to: LAX ::/ alliance oneworld

That would be if I was looking for buy a ticket, but I am looking for award flights only.

Thank you

flyer05 Sep 21, 2016 7:13 pm

Finding fare classes that can be combined
 
Is there any way in Expertflyer or otherwise to look up which fare classes of another carrier can be combined with a certain fare? What I mean by this is - you'll notice that when booking itineraries with two or more carriers, if one of the carriers' availability in a certain class disappears and is forced into a higher fare class, the other carrier's portion switches to a higher fare class as well, despite availability existing in the previous lower fare class. This seems to me that only certain combinations of fare classes across carriers are permitted.


I spent several hours today looking up some decent fares on OZ (H fares) which ITA matrix showed that I was able to combine with AC W fares to form one round trip itinerary YYZ-AC-LAX-OZ-ICN-OZ-PEK. However I was unable to book it online and when I brought it to the travel agent, her Sabre system showed that OZ H fares and AC W fares could not be combined, despite ITA matrix and google flights showing it as valid. How can I look up, for a given fare, which fare codes on another carrier can be combined with it to save myself this headache in the future?

jackal Sep 21, 2016 10:38 pm


Originally Posted by flyer05 (Post 27245219)
Is there any way in Expertflyer or otherwise to look up which fare classes of another carrier can be combined with a certain fare? What I mean by this is - you'll notice that when booking itineraries with two or more carriers, if one of the carriers' availability in a certain class disappears and is forced into a higher fare class, the other carrier's portion switches to a higher fare class as well, despite availability existing in the previous lower fare class. This seems to me that only certain combinations of fare classes across carriers are permitted.


I spent several hours today looking up some decent fares on OZ (H fares) which ITA matrix showed that I was able to combine with AC W fares to form one round trip itinerary YYZ-AC-LAX-OZ-ICN-OZ-PEK. However I was unable to book it online and when I brought it to the travel agent, her Sabre system showed that OZ H fares and AC W fares could not be combined, despite ITA matrix and google flights showing it as valid. How can I look up, for a given fare, which fare codes on another carrier can be combined with it to save myself this headache in the future?

Click to view the fare rules and look for the section called "combinations."

I pulled up an AC YYZ-LAX W fare and this is what that says:

Results from ExpertFlyer.com
Code:

Fare Routing Search:
Departing YYZ on 09/22/16 for LAX
Fare basis code W14Q5TP
Flying AC
Routing code 253

Rule Category Rule Text

COMBINATIONS OPEN JAWS
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM SINGLE OR DOUBLE OPEN JAWS.
PROVIDED -
WHEN THE OPEN SEGMENT OCCURS
-WITHIN AREA 1 COMBINATIONS ARE WITH ANY FARE FOR
CARRIER AC/UA IN ANY RULE AND TARIFF.
2-COMPONENT CIRCLE TRIPS/MULTI-COMPONENT CIRCLE TRIPS
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM 2-COMPONENT CIRCLE TRIPS/MULTI-COMPONENT
CIRCLE TRIPS.
PROVIDED -
COMBINATIONS ARE WITH ANY FARE FOR CARRIER AC/UA
IN ANY RULE AND TARIFF.
END-ON-END
END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE
COMPONENTS. SIDE TRIPS PERMITTED WITH NO
RESTRICTIONS. FARES MUST BE SHOWN SEPARATELY ON THE
TICKET. TRAVEL MUST BE VIA THE POINT OF COMBINATION.
PROVIDED -
COMBINATIONS ARE NOT FOR CARRIER WS.
OTHERWISE
END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE
COMPONENTS. SIDE TRIPS PERMITTED WITH NO
RESTRICTIONS. FARES MUST BE SHOWN SEPARATELY ON THE
TICKET. TRAVEL MUST BE VIA THE POINT OF COMBINATION.
NOTE - THE CITY PAIRS BELOW ARE CONSIDERED THE SAME
POINT -
BUR-LAX BUR-ONT BUR-SNA BWI-DCA BWI-IAD
DCA-IAD EWR-HPN EWR-JFK EWR-LGA FLL-MIA
HPN-LGA JFK-LGA LAX-ONT LAX-SNA ONT-SNA
SFO-SJC YTZ-YYZ

AFAICT, things look good there (there are some specific positive permissions for fares on AC and UA and a restriction against WS, but then there's a blanket "otherwise end-on-end combinations permitted."

Howveer, an OZ LAX-PEK H fare has:

Results from ExpertFlyer.com
Code:

Fare Routing Search:
Departing LAX on 09/22/16 for PEK
Fare basis code HLOUC
Flying OZ
Routing via Pacific

Rule Category Rule Text

COMBINATIONS SINGLE/DOUBLE OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS NOT
PERMITTED.
END-ON-END NOT PERMITTED. SIDE TRIPS NOT PERMITTED.

I think that just about kills it.

If ITA is showing a fare, though, it should be legal and doable. Did you try booking through sites that are known to use ITA to construct itineraries, like Hipmunk and Orbitz?

Also, if it priced out on Google Flights, did Google Flights give you a direct booking link? If so, what happened when you clicked it?

Also, you can try this tool that may help you find and book itineraries you found on ITA: https://www.flyertalk.com/forum/trav...h-lx-tk-9.html

flyer05 Sep 22, 2016 7:12 am

Thanks jackal for the reply. I did try the usual booking sites as well as the PowerTools and BookWithMatrix; none worked.

I'm not so sure the issue is PEK-LAX fares not being able to be combined with other fares on an end-on-end basis - that seems to be about combining multiple fares on the same itinerary, whereas I'm looking at the combinations of fare classes across carriers as part of the same fare. Even I find that explanation confusing, so let me elaborate. I was in fact looking at a YYZ-PEK fare filed by OZ, which permitted travel on AC from LAX/SFO/CHI/NYC/SEA to YYZ in the routing rules. What I've deduced is that on this fare basis (HHWNC to be exact) only certain combinations of OZ and AC fare classes are allowed by ITA Matrix. For example, Matrix books OZ H together with AC W, but if OZ Q space opened up in one of my searches, it would book OZ Q with AC S (note that it would not book OZ H with AC S even though S is lower than W and was available). On top of that it turns out Matrix was wrong as my travel agent's Sabre system gave a "no combinable fares" error. I'm wondering if there's any easy way to know these inter-carrier combinable fare classes (for combining multiple fares in one itinerary I know that the combinability section of the rules is the way to go).

Thanks!

Globaliser Sep 22, 2016 8:30 am


Originally Posted by flyer05 (Post 27247006)
I'm not so sure the issue is PEK-LAX fares not being able to be combined with other fares on an end-on-end basis - that seems to be about combining multiple fares on the same itinerary, whereas I'm looking at the combinations of fare classes across carriers as part of the same fare. Even I find that explanation confusing, so let me elaborate. I was in fact looking at a YYZ-PEK fare filed by OZ, which permitted travel on AC from LAX/SFO/CHI/NYC/SEA to YYZ in the routing rules. What I've deduced is that on this fare basis (HHWNC to be exact) only certain combinations of OZ and AC fare classes are allowed by ITA Matrix. For example, Matrix books OZ H together with AC W, but if OZ Q space opened up in one of my searches, it would book OZ Q with AC S (note that it would not book OZ H with AC S even though S is lower than W and was available).

If you use "Fare Information" and call up the fare table, in the far right hand column you'll see a capital C. Click that, type in AC for the secondary airline, and click Search.

For HHWNC, it looks like the following lines may be relevant:-
Code:

Booking Class Search:
Departing YYZ on 22/09/16 for PEK
Fare basis code HHWNC
Flying OZ
Routing via Pacific

Booking Class

>$LB6                                                         
006 YTOBJS 22SEP16 OZ GBP 1129.00 HHWNC    STAY---/12MBK-H   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
HHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    H         
HHWNC    FARES                                               
HHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     

...
                                                             
Alternate Airline (AIR CANADA (AC))

>$LB6/AC                                                     
006 YTOBJS 22SEP16 OZ GBP 1129.00 HHWNC    STAY---/12MBK-H   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
HHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    H         
HHWNC    FARES                                               
HHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     
                                                             
BOOKING CODE EXCEPTIONS FOR CARRIER: AC                       
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              2260-2539                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              5000-5999                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6184-6223                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6326-6385                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6669-6670                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6770-6839                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              9000-9655  01AUG16-01AUG25     
IF VIA UA                      H- FARES  VIA ATLANTIC         
  VIA AC  H    REQUIRED      WITHIN AREA 1                 
IF VIA UA                      ALL ECONOMY CABIN  VIA ATLANTIC
  VIA AC  K    REQUIRED      WITHIN AREA 1                 
IF VIA OZ                      H- FARES                       
  VIA AC  W    REQUIRED                                   

IF VIA OZ                      ALL EXCURSION                 
  VIA AC  L    REQUIRED                                     
IF VIA **                      ALL CARRIERS EXCEPT AC         
  VIA AC  L    REQUIRED

However, if Q class opens up on OZ, then presumably the fare would no longer be HHWNC? Doing the same exercise for the corresponding Q class fare (QHWNC) produces this:-
Code:

Booking Class Search:
Departing YYZ on 22/09/16 for PEK
Fare basis code QHWNC
Flying OZ
Routing via Pacific

Booking Class

>$LB6                                                         
006 YTOBJS 22SEP16 OZ GBP  896.00 QHWNC    STAY---/12MBK-Q   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
QHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    Q         
QHWNC    FARES                                               
QHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     
                                                             
...

Alternate Airline (AIR CANADA (AC))

>$LB6/AC                                                     
006 YTOBJS 22SEP16 OZ GBP  896.00 QHWNC    STAY---/12MBK-Q   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
QHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    Q         
QHWNC    FARES                                               
QHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     
                                                             
BOOKING CODE EXCEPTIONS FOR CARRIER: AC                       
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              2260-2539                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              5000-5999                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6184-6223                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6326-6385                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6669-6670                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              6770-6839                     
  VIA AC                      NO BOOKING CODE DATA EXISTS  FLTS
                              9000-9655  01AUG16-01AUG25     
IF VIA UA                      Q- FARES  VIA ATLANTIC         
  VIA AC  Q    REQUIRED      WITHIN AREA 1                 
IF VIA UA                      ALL ECONOMY CABIN  VIA ATLANTIC
  VIA AC  K    REQUIRED      WITHIN AREA 1                 
IF VIA OZ                      Q- FARES                       
  VIA AC  S    REQUIRED                                     
IF VIA OZ                      ALL EXCURSION                 
  VIA AC  L    REQUIRED                                     
IF VIA **                      ALL CARRIERS EXCEPT AC         
  VIA AC  L    REQUIRED

And that is where you get your H/W and Q/S pairings from.

You cannot get an H/S pairing because the fare that's valid for OZ H class is only valid on AC W class, and the (different) fare that's valid for OZ Q class is only valid on AC S class. (Or, in either case, if AC W class or S class respectively are not available, then the fare must book in to AC L class.)

flyer05 Sep 22, 2016 8:47 am

Wow, thank you Globaliser! That's exactly the information I wanted. I'll have to spend some time studying those secondary airline fare rules but I'm sure it'll be very instructive.

So this means that W/H combination is valid then. If the fare is valid, the W/H combination is valid, and live availability exists in the respective classes (even when looking up all segments at the same time to prevent married segment issues), is there anything else fare-rules related (or at all) that could be preventing even a travel agent from booking it in Sabre?

http://i.imgur.com/luPB4rq.png

Globaliser Sep 22, 2016 9:10 am


Originally Posted by flyer05 (Post 27247417)
So this means that W/H combination is valid then. If the fare is valid, the W/H combination is valid, and live availability exists in the respective classes (even when looking up all segments at the same time to prevent married segment issues), is there anything else fare-rules related (or at all) that could be preventing even a travel agent from booking it in Sabre?

Other things that could in theory be reasons for getting in the way: your TA may not see the same availability that you do, perhaps due to market/POS issues; your TA may be located in a country that's not allowed to sell the fare; your TA may be pricing a different itinerary from the one that you're thinking of, etc. But without knowing a lot more about your circumstances, it's hard to say whether any of these are in play. The basic rule is that if ITA can price it, it's valid: ITA is not wrong about these things.

melrowgo Sep 22, 2016 12:42 pm


Originally Posted by Globaliser (Post 27247347)
And that is where you get your H/W and Q/S pairings from. You cannot get an H/S pairing because the fare that's valid for OZ H class is only valid on AC W class, and the (different) fare that's valid for OZ Q class is only valid on AC S class.

Okay, I realize I have a ways to go with understanding the intricacies of ITA and EF, but I've looked at the two screen snips you attached to your post and still cannot see the apparently obvious clues in them that show "only valid on AC W class, and the (different) fare that's valid for OZ Q class is only valid on AC S class." What am I not seeing?

Globaliser Sep 22, 2016 2:58 pm


Originally Posted by melrowgo (Post 27248549)
Okay, I realize I have a ways to go with understanding the intricacies of ITA and EF, but I've looked at the two screen snips you attached to your post and still cannot see the apparently obvious clues in them that show "only valid on AC W class, and the (different) fare that's valid for OZ Q class is only valid on AC S class." What am I not seeing?

I've edited it right down here to show only the most pertinent bits, and the primary operative line is bolded in each case. On HHWNC, for a flight on AC using an OZ H- fare, AC W class is required. Similarly, on QHWNC using an OZ Q- fare, AC S class is required. That exactly matches what flyer05 was finding.

Technically, if W class or S class respectively are not available, you move down to the next line which provides that L class is required. However, I can now see that that's likely to be academic as L is a lower booking class than either W or S, so if they are sold out then L is likely to be unavailable too. However, in theory if W is unavailable but L is available, then the fare will book into L. But if there is nothing in L either, then the fare is not bookable into any available class and you will go empty-handed.
Code:

Booking Class Search:
Departing YYZ on 22/09/16 for PEK
Fare basis code HHWNC
Flying OZ
Routing via Pacific

...
                                                             
Alternate Airline (AIR CANADA (AC))

>$LB6/AC                                                     
006 YTOBJS 22SEP16 OZ GBP 1129.00 HHWNC    STAY---/12MBK-H   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
HHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    H         
HHWNC    FARES                                               
HHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     
                                                             
BOOKING CODE EXCEPTIONS FOR CARRIER: AC                       
...
IF VIA OZ                      H- FARES                       
  VIA AC  W    REQUIRED                                   

IF VIA OZ                      ALL EXCURSION                 
  VIA AC  L    REQUIRED                                     
IF VIA **                      ALL CARRIERS EXCEPT AC         
  VIA AC  L    REQUIRED

Code:

Booking Class Search:
Departing YYZ on 22/09/16 for PEK
Fare basis code QHWNC
Flying OZ
Routing via Pacific

...

Alternate Airline (AIR CANADA (AC))

>$LB6/AC                                                     
006 YTOBJS 22SEP16 OZ GBP  896.00 QHWNC    STAY---/12MBK-Q   
FARE CLS  EXPLANATION                            BOOK CODES   
--------  ----------------------                ----------   
QHWNC    HIGH SEASON WEEKEND REGULAR EXCURSION    Q         
QHWNC    FARES                                               
QHWNC    BETWEEN CANADA AND AREA 3 FOR ROUND TRIP FARES     
                                                             
BOOKING CODE EXCEPTIONS FOR CARRIER: AC                       
...
IF VIA OZ                      Q- FARES                       
  VIA AC  S    REQUIRED                                     

IF VIA OZ                      ALL EXCURSION                 
  VIA AC  L    REQUIRED                                     
IF VIA **                      ALL CARRIERS EXCEPT AC         
  VIA AC  L    REQUIRED


flyer05 Sep 22, 2016 7:07 pm

Thanks to all for the valuable knowledge! As for booking the fare, a phone call to Asiana did wonders. All confirmed and ticketed at the correct price. ^

melrowgo Sep 22, 2016 9:56 pm


Originally Posted by Globaliser (Post 27249106)
I've edited it right down here to show only the most pertinent bits, and the primary operative line is bolded in each case.

By looking at your edited portion, I realized why I couldn't figure this out: I hadn't noticed the scroll bar on the screen capture, so I couldn't even see the "pertinent bits" you were referencing.

D'oh.

Globaliser Sep 23, 2016 1:48 am

Sorry, I should have made that clearer to begin with!

But the query and the ability to find the answer on EF does remind me just how powerful a resource it is, particularly when coupled with the equally powerful ITA.

bilica Sep 24, 2016 8:34 am

Hi!

I am an EF subscriber! Sorry if this should be posted somewhere else.

AA flight on EF changed overnight from J7 to J0 (AA) a week out.

Seatmap shows only 35% taken... what gives ? Did all seats got sold overnight ?

I am asking because I am waitlisted for an SWU...

Strange thing is that the return leg also changed overnight (same night!) from J7 to J0. Seatmap shows 40% taken...

Mindblown... does anybody have any idea of what is going on ?

Thanks in advance!

Finkface Sep 25, 2016 11:03 am

Sorry if this question has been asked and answered before but, when searching, is there any way to fast forward through the calendar? For example, when searching for flights a year in advance. Is there a drop down box where I can just choose the month and year I want rather than having to arrow through the calendar month by month? Or a fast foward button that takes me to the same month one year later with one click? I use an ipad and prefer a desktop version than a mobile skin and it is such a pain to have to click on the little right arrow 12 times.


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