FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

ExpertFlyer Voice Jan 12, 2017 9:58 pm


Originally Posted by PV_Premier (Post 27752510)
ExpertFlyer says: A flight will only be returned by Qantas if it has an Award class that has availability greater than zero.

As in one of the other award classes, not Business, has availability so the flight was returned to us. However there are no Business awards on that flight.

pbd456 Jan 13, 2017 4:02 pm

is there a way to know the booking code of a fare? for example, the y fare on tpe.rsw on jl allows on ac or b6. but i dont.think they book into y class. thanks

Globaliser Jan 14, 2017 7:02 am


Originally Posted by pbd456 (Post 27757428)
is there a way to know the booking code of a fare? for example, the y fare on tpe.rsw on jl allows on ac or b6. but i dont.think they book into y class. thanks

Have you tried clicking the "C" icon at the far right hand end of the row for that fare? The page that you access through that should list the applicable booking codes.

percysmith Jan 18, 2017 3:11 am

New POS: DE/SG/AU/HK

http://www.flyertalk.com/forum/trave...l#post27779434

Tripled the effectiveness of EF. Thanks v v much.

nichojo Jan 18, 2017 4:43 am

Hi EF Gang,

Are China Airlines award searching working? I saw nothing returned for a city pair (SYD-AKL) however when I called Delta they were able to see and book an award ticket on them. Note - this wasn't shown online on DL.com.

PV_Premier Jan 18, 2017 11:40 am


Originally Posted by ExpertFlyer Voice (Post 27752999)
As in one of the other award classes, not Business, has availability so the flight was returned to us. However there are no Business awards on that flight.

I searched all four award classes (alone and simultaneously) and all return a NO, it was my understanding the flight wouldn't even be displayed if there wasn't award availability in at least one of the classes. As expected the flight is C9/Y9.

The specific flight is QF76 YVR-SYD on 12/9/17.

ExpertFlyer Voice Jan 18, 2017 10:25 pm


Originally Posted by PV_Premier (Post 27782269)
I searched all four award classes (alone and simultaneously) and all return a NO, it was my understanding the flight wouldn't even be displayed if there wasn't award availability in at least one of the classes. As expected the flight is C9/Y9.

The specific flight is QF76 YVR-SYD on 12/9/17.

Our mistake, for QF award searches we found a way to show all non-stop flights even there is no award inventory available. However that shouldn't matter, if no inventory is available, the result will be "No".

teemuflyer Jan 23, 2017 1:43 pm

ExpertFlyer Web Site and Mobile Web Site Down?
 
Haven't been able to access for the last 10 minutes...

Zorak Jan 23, 2017 1:52 pm


Originally Posted by teemuflyer (Post 27806807)
Haven't been able to access for the last 10 minutes...

Works for me.

http://downforeveryoneorjustme.com/www.expertflyer.com

teemuflyer Jan 23, 2017 2:14 pm


Originally Posted by Zorak (Post 27806854)

Yep, came back online again..

JDiver Jan 27, 2017 7:22 pm

I've seen a couple of instances where FlyerTalk members have posted MCT (minimum connection times) in a tabular format for certain airports, but after reading the ExpertFlyer FAQ, EduGuide and the User's Guide, and searching this thread, I haven't been able to find instructions on how to find the MCT information. (Premium Service member)

Thank you for hints of instructions on finding airport MCT.

Zorak Jan 27, 2017 7:28 pm

1 Attachment(s)

Originally Posted by JDiver (Post 27827986)
I've seen a couple of instances where FlyerTalk members have posted MCT (minimum connection times) in a tabular format for certain airports, but after reading the ExpertFlyer FAQ, EduGuide and the User's Guide, and searching this thread, I haven't been able to find instructions on how to find the MCT information. (Premium Service member)

Thank you for hints of instructions on finding airport MCT.

It's under the Travel Information button, 2nd tab is labeled "Min Connect Times"

http://www.expertflyer.com/air/travelInformation.do

Attachment 26120

jgaines Jan 29, 2017 3:50 pm

Flight Alert for January 2018
 
I'm trying to create an alert for QF61 BNE-NRT in January 2018.

Flights in the class I'm interested in are currently available for sale on the QF website through mid January 2018, but my attempts to create flight alerts in EF are all coming back with "The flight details provided do not match any scheduled flight."

Curiously, I can create alerts for dates up to and including December 31, 2017. Any attempt to create an alert on January 1, 2018 or later gets the error message.

Changing the POS to Australia makes no difference.

I think I understand the distinction between a generic "scheduled" flight and one that the airline definitely has loaded inventory for. In this case, the flights are definitely available for sale right now.

The net effect of this is that, while I can periodically check the airline website for the details I'm interested in, I can't use EF to automate this check with an alert. Sort of defeats the purpose of using EF :-).

What am I doing wrong?

Thanks in advance.

ExpertFlyer Voice Jan 29, 2017 9:39 pm


Originally Posted by jgaines (Post 27835832)
I'm trying to create an alert for QF61 BNE-NRT in January 2018.

Flights in the class I'm interested in are currently available for sale on the QF website through mid January 2018, but my attempts to create flight alerts in EF are all coming back with "The flight details provided do not match any scheduled flight."

Curiously, I can create alerts for dates up to and including December 31, 2017. Any attempt to create an alert on January 1, 2018 or later gets the error message.

Changing the POS to Australia makes no difference.

I think I understand the distinction between a generic "scheduled" flight and one that the airline definitely has loaded inventory for. In this case, the flights are definitely available for sale right now.

The net effect of this is that, while I can periodically check the airline website for the details I'm interested in, I can't use EF to automate this check with an alert. Sort of defeats the purpose of using EF :-).

What am I doing wrong?

Thanks in advance.

There is a bug in the reservation system that returns flight details for this month next year with 2017 instead of 2018 as the year which breaks our verification. They are working to fix it, but in the meantime simply create the alert from the Flight Availability or Award & Upgrade results pages.

SkyTeam777 Jan 31, 2017 6:40 am

I keep getting results of completely empty seat maps (all seats available) on flights where J0 or F0 or J1, for example. This is for AA flights. Anyone else having this issue?


All times are GMT -6. The time now is 10:58 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.