Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#706
Join Date: Aug 2010
Location: Houston, TX
Programs: HHonors Diamond, AA Executive Platinum, National Executive Elite, Avis First
Posts: 494
Where can I get information about flight comments?
This is for AA #2955 departing on 4/6/14 MAF-DFW.
Is there a page or post that explains these comments? Most are self explanatory, but I can't figure out what "OFF" means. Also, is there anything in here that says the reason for the delay? I know DFW had a ground stop this morning due to WX, but I don't see that in here.
Is there a page or post that explains these comments? Most are self explanatory, but I can't figure out what "OFF" means. Also, is there anything in here that says the reason for the delay? I know DFW had a ground stop this morning due to WX, but I don't see that in here.
Code:
AMERICAN EAGLE AIRLINES DFW 840A B B27 MAF 2 5 1000A 1025A 5 DFW B20 B B23 1145A 3DFW/ETD0849 THRU/3441 *0819 4DFW/OUT0849 OFF0921 *0921 2MAF/IN1028 *1029 3MAF/ETD1135 AUTO UPDATE *1135 4MAF/OUT1135 OFF1143 *1143 7MAF/AUTO REACCOM DLY FLT COMPLETED SEE N*P1AA2955MAF06APR *1158*CRCYMG 2DFW*/ETA1241 *1147
#707
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
This is for AA #2955 departing on 4/6/14 MAF-DFW.
Is there a page or post that explains these comments? Most are self explanatory, but I can't figure out what "OFF" means. Also, is there anything in here that says the reason for the delay? I know DFW had a ground stop this morning due to WX, but I don't see that in here.
Is there a page or post that explains these comments? Most are self explanatory, but I can't figure out what "OFF" means. Also, is there anything in here that says the reason for the delay? I know DFW had a ground stop this morning due to WX, but I don't see that in here.
Code:
AMERICAN EAGLE AIRLINES DFW 840A B B27 MAF 2 5 1000A 1025A 5 DFW B20 B B23 1145A 3DFW/ETD0849 THRU/3441 *0819 4DFW/OUT0849 OFF0921 *0921 2MAF/IN1028 *1029 3MAF/ETD1135 AUTO UPDATE *1135 4MAF/OUT1135 OFF1143 *1143 7MAF/AUTO REACCOM DLY FLT COMPLETED SEE N*P1AA2955MAF06APR *1158*CRCYMG 2DFW*/ETA1241 *1147
#708
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
One of the four critical times for a flight.
OUT = aircraft commenced pushback or taxi = depature time
OFF = aircraft takeoff time
ON = aircraft landed
IN = aircraft parked at gate = arrival time
Much confusion amongst the general public, who often don't know the difference between OUT and OFF, and between ON and IN.
OUT = aircraft commenced pushback or taxi = depature time
OFF = aircraft takeoff time
ON = aircraft landed
IN = aircraft parked at gate = arrival time
Much confusion amongst the general public, who often don't know the difference between OUT and OFF, and between ON and IN.
#709

Join Date: Apr 2008
Location: bay area, ca
Programs: AS Titanium, AA Gold, IC Diamond AMB, HH Diamond
Posts: 1,892
EF not seeing a flight I am booked on ?
I wanted to create an alert for "C" (eVIP/coach to business upgrade) availability on a flight I am booked on in May, but EF is not seeing the AA flight (136) on my date of travel 5/24, only the BA code shares. The error is "The flight details provided do not match any scheduled flight."
Why would this happen?
Why would this happen?
#710
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
I don't know why this is happening, but this was intriguing enough for me to have a look. If you go to the Flight Availability screen and change the POS to UK, the AA136 prime code will be displayed. I think you can use the Flight Alert function on that page to set an alert for an award booking class even if that booking class isn't actually displayed on the Flight Availability screen.
#711

Join Date: Apr 2008
Location: bay area, ca
Programs: AS Titanium, AA Gold, IC Diamond AMB, HH Diamond
Posts: 1,892
I don't know why this is happening, but this was intriguing enough for me to have a look. If you go to the Flight Availability screen and change the POS to UK, the AA136 prime code will be displayed. I think you can use the Flight Alert function on that page to set an alert for an award booking class even if that booking class isn't actually displayed on the Flight Availability screen.
#712
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
I wanted to create an alert for "C" (eVIP/coach to business upgrade) availability on a flight I am booked on in May, but EF is not seeing the AA flight (136) on my date of travel 5/24, only the BA code shares. The error is "The flight details provided do not match any scheduled flight."
Why would this happen?
Why would this happen?
#713
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 210
Searching for J seat maps in Q1 2015 for AA153 ORD-NRT. Some of the maps are returning maps no problems. Others through up the following message :"There was an error message from the airline when trying to retrieve this seat map: DTE"
Any thoughts on what DTE is? Also saw a message about an equipment change on the same route for 25 Feb 2015 but can't reproduce that same result.
Any thoughts on what DTE is? Also saw a message about an equipment change on the same route for 25 Feb 2015 but can't reproduce that same result.
#714
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Date. It means that the date is invalid for the flight/city pair you entered or you put in a date more than 331 days into the future.
#715


Join Date: Oct 2011
Location: BTV
Programs: UA Gold, Bonvoy Titanium
Posts: 487
*A Award Alerts
Back in November TPG wrote about the limited *A on EF now. Indeed, the listed airlines (LH, SA etc.) are no longer on the award search drop down menu. However, I just noticed this morning that I was able to create a flight alert for SA (I - biz award) by manually inputting the flight info myself. It seems to be active, and it accepted SA as a carrier. TPG's article mentions that alerts set for the listed *A carriers were set to expire and don't count against your 30 alerts. However, these SA alerts seem active and are counting. So what's the deal?
#716
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Back in November TPG wrote about the limited *A on EF now. Indeed, the listed airlines (LH, SA etc.) are no longer on the award search drop down menu. However, I just noticed this morning that I was able to create a flight alert for SA (I - biz award) by manually inputting the flight info myself. It seems to be active, and it accepted SA as a carrier. TPG's article mentions that alerts set for the listed *A carriers were set to expire and don't count against your 30 alerts. However, these SA alerts seem active and are counting. So what's the deal?
Air Canada
Air China
Air New Zealand
AVIANCA
Brussels Airlines
COPA
Shenzhen Airlines
SWISS
Turkish Airlines
Second, what you are referring to was a one-time manual change in the status of existing affected alerts that existed as of November 1 as a courtesy to our members because of the change. We allow you to create any alert for any airline, as Flight Alerts is not just for Award and Upgrade alerting, but can be used to alert for a standard fare class as well, which would be valid for any airline. This has always been the case. Since you now know that SA awards aren't searchable/alterable since Nov 1, don't create alerts for them.
Last edited by ExpertFlyer Voice; Apr 11, 2014 at 9:54 am
#717


Join Date: Jan 2014
Posts: 31
Given the fact that ExpertFlyer allows award seat availability alerts for AA, does that mean one can use it for US Airways Award availability too indirectly? As in, is the AA award search and alert on EF only for AA metal award seats or all airline seats that show up when one searches award availability on AA.com?
My primary purpose is to find a service that sends me an alert when the low points awards for PWM-DCA and back on US Airways open up for certain dates during the weekends as I fly this sector every couple of weeks and like to book them through BA Avios now that it's possible.
Which might be the best tool for this purpose, if not Expertflyer. I know KVS Tool can search US award availability, but what I require are alerts so I don't have to constantly keep checking.
My primary purpose is to find a service that sends me an alert when the low points awards for PWM-DCA and back on US Airways open up for certain dates during the weekends as I fly this sector every couple of weeks and like to book them through BA Avios now that it's possible.
Which might be the best tool for this purpose, if not Expertflyer. I know KVS Tool can search US award availability, but what I require are alerts so I don't have to constantly keep checking.
#718
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Given the fact that ExpertFlyer allows award seat availability alerts for AA, does that mean one can use it for US Airways Award availability too indirectly? As in, is the AA award search and alert on EF only for AA metal award seats or all airline seats that show up when one searches award availability on AA.com?
My primary purpose is to find a service that sends me an alert when the low points awards for PWM-DCA and back on US Airways open up for certain dates during the weekends as I fly this sector every couple of weeks and like to book them through BA Avios now that it's possible.
Which might be the best tool for this purpose, if not Expertflyer. I know KVS Tool can search US award availability, but what I require are alerts so I don't have to constantly keep checking.
My primary purpose is to find a service that sends me an alert when the low points awards for PWM-DCA and back on US Airways open up for certain dates during the weekends as I fly this sector every couple of weeks and like to book them through BA Avios now that it's possible.
Which might be the best tool for this purpose, if not Expertflyer. I know KVS Tool can search US award availability, but what I require are alerts so I don't have to constantly keep checking.
#719
Join Date: Oct 2006
Location: LONDON
Programs: AA PLAT
Posts: 126
Hi,
I am a new subscriber. Can someone please help with how to search fares for open jaw itinerary? - it only seems to allow for simple round trips.
Also, is it possible to search for fares on a combination of airlines.
Thanks
Joe
I am a new subscriber. Can someone please help with how to search fares for open jaw itinerary? - it only seems to allow for simple round trips.
Also, is it possible to search for fares on a combination of airlines.
Thanks
Joe
#720
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
As a general rule, if you want to fly an open-jaw itinerary from A to B and then back from C to A, you need to look up the round-trip base fare for A-B-A and the round-trip base fare for A-C-A. Add them together, then divide by two. That gives you the base fare for your open-jaw itinerary.



