FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Apr 11, 2014 | 9:48 am
  #716  
ExpertFlyer Voice
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Originally Posted by AirD0c
Back in November TPG wrote about the limited *A on EF now. Indeed, the listed airlines (LH, SA etc.) are no longer on the award search drop down menu. However, I just noticed this morning that I was able to create a flight alert for SA (I - biz award) by manually inputting the flight info myself. It seems to be active, and it accepted SA as a carrier. TPG's article mentions that alerts set for the listed *A carriers were set to expire and don't count against your 30 alerts. However, these SA alerts seem active and are counting. So what's the deal?
Hi AirD0c, first to clarify, there are still several Star Alliance airlines supported for Award searching and alerting on ExpertFlyer:

Air Canada
Air China
Air New Zealand
AVIANCA
Brussels Airlines
COPA
Shenzhen Airlines
SWISS
Turkish Airlines

Second, what you are referring to was a one-time manual change in the status of existing affected alerts that existed as of November 1 as a courtesy to our members because of the change. We allow you to create any alert for any airline, as Flight Alerts is not just for Award and Upgrade alerting, but can be used to alert for a standard fare class as well, which would be valid for any airline. This has always been the case. Since you now know that SA awards aren't searchable/alterable since Nov 1, don't create alerts for them.

Last edited by ExpertFlyer Voice; Apr 11, 2014 at 9:54 am
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