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Originally Posted by SFO_FT
(Post 37498086)
It seems that the "View Booking Class" feature under the "Fare Information" Tab has been down for a while and says "This feature is temporarily unavailable while we make some improvements."
Any ETA when this will become available again? I find it quite useful. |
Originally Posted by PlaneSpeaking
(Post 37528187)
We seem to have the old and rather odd problem back of not being able to see seats 12 months ahead but instead of being restricted to an 11 month window, it has now reduced to 10, potentially. I say potentially as we won’t know until February if the window is even shorter.
For example, 2784 LGW-LCA 18 Dec 2026 wouldn’t show seats in Dec 2025 although unusually, the aircraft change could be set and usually, the two go hand in hand. No problem I thought, I’ll simply wait until January and I’ll be able to take a look then. Erm, no. Ok, maybe it’s a Gatwick EuroFlyer thing so I’ll try the 660 LHR-LCA on the same day just to check… nope, that doesn’t work either but again, aircraft changes do work. If I look at November 2026, it’s all systems go. I get the impression something else that has been fixed has affected this functionality which is what usually happens… It would be great to have everything firing on all cylinders. Update: This is an issue with one of our data providers, we are working with them but can't commit to a specific timeline yet. |
Hey everyone - We launched a referral program a couple of days ago! I know many of you have been recommending EF for years, now you can get rewarded for doing so!
If you’re using EF on your laptop you should see a new gift icon at the top menu bar. If you click that you’ll see your unique referral link. If a friend signs up for EF using your link, you BOTH get a credit! The credit amount varies depending on the plan they sign up for. If Premium Yearly you both get a $20 credit. We'll be making improvements to the program based on your feedback. If there are rewards you'd like to see, please let us know! |
Originally Posted by ExpertFlyer Voice
(Post 37541571)
Hey everyone - We launched a referral program a couple of days ago! I know many of you have been recommending EF for years, now you can get rewarded for doing so!
If you’re using EF on your laptop you should see a new gift icon at the top menu bar. If you click that you’ll see your unique referral link. If a friend signs up for EF using your link, you BOTH get a credit! The credit amount varies depending on the plan they sign up for. If Premium Yearly you both get a $20 credit. We'll be making improvements to the program based on your feedback. If there are rewards you'd like to see, please let us know! |
Fare information is broken
"Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis" when there is no duplicate in reality routing information is also broken with always "." returned most of the time https://cimg9.ibsrv.net/gimg/www.fly...419f8596f8.png https://cimg0.ibsrv.net/gimg/www.fly...1f573a2bd4.png https://cimg2.ibsrv.net/gimg/www.fly...4251537a4e.png |
This has been broken for many months, sadly. Also, booking class table remains broken: "If you would like to also see the Booking Class Table for a secondary airline, enter it here:"
EF: will this be fixed or no longer a part of the subscription?
Originally Posted by VibeCentro
(Post 37546327)
Fare information is broken
"Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis" when there is no duplicate in reality routing information is also broken with always "." returned most of the time https://cimg9.ibsrv.net/gimg/www.fly...419f8596f8.png https://cimg0.ibsrv.net/gimg/www.fly...1f573a2bd4.png https://cimg2.ibsrv.net/gimg/www.fly...4251537a4e.png |
Hey Vibe - Sending you a PM for more info.
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Originally Posted by percysmith
(Post 37477177)
Cannot see blocked seats on JL in EF.
https://www.flyertalk.com/forum/japa...l#post37474837 Same with CX in EF (EF will show a block of seats as occupied in EF where seats.aero will show the block as blocked - given my knowledge of loads of the flight I am inclined to believe the former) |
Timatic appears broken, no results are ever found:
https://cimg8.ibsrv.net/gimg/www.fly...38b4bac702.png |
Seems my credit card details have changed since last year's renewal.
EF is nice enough to give a 7-day grace period: We noticed your recent payment didn’t go through. To ensure uninterrupted access to Expert Flyer, please update your payment details. We’ll hold your account active for the next 7 days. Your payment is still pending. Don’t lose access to award & upgrade searches, seat alerts, and more. Your account will be paused in 4 days if you don’t update your payment information. https://cimg0.ibsrv.net/gimg/www.fly...269177af27.png Guys, which is it? You don't have to provide a free extension while people replace their card details. It would be a nice gesture, but plenty of vendors cut off access as soon as a payment fails. But if you're going to tell me I have a 7-day extension, give me the 7-day extension. If you're not going to give me a 7-day extension, don't tell me you're giving me one. |
Isn’t the extension just here to let us maintain our alerts and saved queries, pending renewal?
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Originally Posted by BA Humbug
(Post 37556727)
Timatic appears broken, no results are ever found:
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Originally Posted by percysmith
(Post 37557662)
Isn’t the extension just here to let us maintain our alerts and saved queries, pending renewal?
The fact the subscription page said my subscription was active, and was due to run from 19/1/26 to 19/1/27 also supported the notion that it should still work until the 7-deadline passed. |
Originally Posted by Adam Smith
(Post 37557001)
Seems my credit card details have changed since last year's renewal.
EF is nice enough to give a 7-day grace period: Reiterated in another e-mall a couple days later: But my account has definitely been downgraded. None of the features are accessible, etc. Of course, the subscription page is just as confused about it as I am. I have a free account, that's why nothing works! No, wait, I have a Premium Yearly subscription and it's Active, so things should work! https://cimg0.ibsrv.net/gimg/www.fly...269177af27.png Guys, which is it? You don't have to provide a free extension while people replace their card details. It would be a nice gesture, but plenty of vendors cut off access as soon as a payment fails. But if you're going to tell me I have a 7-day extension, give me the 7-day extension. If you're not going to give me a 7-day extension, don't tell me you're giving me one.
Originally Posted by Adam Smith
(Post 37558106)
That's not what it says. I pasted all of the relevant text. If that's what they mean, they haven't written it very poorly. "Don’t lose access to award & upgrade searches, seat alerts, and more" strongly implies I haven't yet lost that access, which I had. "Your account will be paused in 4 days if you don’t update your payment information." I had already lost every feature that isn't free. What you're saying sounds like a "pause".
The fact the subscription page said my subscription was active, and was due to run from 19/1/26 to 19/1/27 also supported the notion that it should still work until the 7-deadline passed. |
Originally Posted by BA Humbug
(Post 37556727)
Timatic appears broken, no results are ever found:
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