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-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

chejus Apr 1, 2026 8:29 am

This is what I got, looks like same as you did.

Dear chejus,
This email confirms your subscription has been updated to Premium Monthly. You now have access to:
  • 200 alerts at a time
  • Unlimited queries
  • Ability to search for Awards & Upgrades in 1-week intervals
And much more.
on how to search for upgrade inventory on your Premium plan.
If you have any questions, please reach out to us at [email protected].

SFO777 Apr 1, 2026 8:39 am


Originally Posted by SkyTeam777 (Post 37680941)
Did anyone else just get an email saying your subscription was updated to premium? I already had premium, and my subscription is not up for renewal yet. I’m confused why I got that email. For a second, I thought I had been upgraded to the new elite tier as a bonus for members to try it. But that, does not appear to be the case.

Yes, and then just now this. What a clown show.

https://cimg4.ibsrv.net/gimg/www.fly...848a237b25.png

lotterhansa Apr 1, 2026 3:37 pm


Originally Posted by ExpertFlyer Voice (Post 37679525)
This should be fixed now!

Thanks for your response, but still negative.
I checked for Flight Availability and Fare Information:

https://cimg5.ibsrv.net/gimg/www.fly...1be1f22149.png


VibeCentro Apr 14, 2026 1:48 am


Originally Posted by ranskis (Post 37656107)
When do we get the interline booking class info back?
Still the same status "This feature is temporarily unavailable while we make some improvements."

Improvements that remove features? higher subscription fees for less features? This does not sound right.

I consider it defunct, its been almost a year/over a year:D

Cyba Apr 16, 2026 8:13 am

Is anyone else experiencing difficulty with sorting timetable results? I've tried to sort by arrival and by departure times and by flight number etc etc but nothing seems to work. Results were already hard to read given the jumble of information that comes up. Unable to sort results makes it even harder!!!

a340-313x Apr 18, 2026 4:32 am

Is anyone finding that in the fare information page, currency conversions for certain fares (noticed this for QF ones) is way off?

As an example, I was checking one way SYD-DPS fares on 18/06/2026. The fare QLDPO, which has a base fare of 202 NUC (this can be verified by going into the routing rules), converts to about 282 AUD. However, it is showing up in the main results screen as 781 AUD.

olouie Apr 20, 2026 11:53 pm

EF no longer able to set alert for blocked seats. Trying to do this but it just won't let me select them even if I click that I am able to reserved blocked seats. Anyone else having this issue?

PlaneSpeaking Apr 21, 2026 12:34 am


Originally Posted by olouie (Post 37714491)
EF no longer able to set alert for blocked seats. Trying to do this but it just won't let me select them even if I click that I am able to reserved blocked seats. Anyone else having this issue?

I just did a test on a flight for 1A/C in CE and I can click the same ‘I am able to reserve blocked seats’ but then all of the other options are greyed out. However, I still clicked on the seats and was able to select them and save the alert.

olouie Apr 21, 2026 1:48 am


Originally Posted by PlaneSpeaking (Post 37714517)
I just did a test on a flight for 1A/C in CE and I can click the same ‘I am able to reserve blocked seats’ but then all of the other options are greyed out. However, I still clicked on the seats and was able to select them and save the alert.

Interesting, trying to do this for an AS flight and it wont even let me select or click on the blocked seats. Maybe its something specific to AS.

WannaTheater Apr 22, 2026 4:05 am

Trying to set a seat alert, and EF is incorrectly telling me there are no seats for this leg:
TPACLTAA 170405/09/26

From the AA websites, seats are readily available.

SFO_FT Apr 24, 2026 6:40 pm

Anyone know when these will be fixed?
1) no longer can sort the columns in fare display (eg, highest to lowest fare, carrier sort, ...)
2) booking class for OAL still doesn't work (button at far right of fare display displays)

cfischer Apr 25, 2026 8:42 am


Originally Posted by SFO_FT (Post 37721397)
Anyone know when these will be fixed?
1) no longer can sort the columns in fare display (eg, highest to lowest fare, carrier sort, ...)
2) booking class for OAL still doesn't work (button at far right of fare display displays)

2) among many other things has been broken for a year. EF clearly does not care.

ExpertFlyer Voice Apr 27, 2026 8:23 am


Originally Posted by Cyba (Post 37707041)
Is anyone else experiencing difficulty with sorting timetable results? I've tried to sort by arrival and by departure times and by flight number etc etc but nothing seems to work. Results were already hard to read given the jumble of information that comes up. Unable to sort results makes it even harder!!!

Hi Cyba - We pushed an update for this late last week. It should be fixed now. Thank you for flagging!

threeten Apr 27, 2026 4:29 pm


Originally Posted by SFO_FT (Post 37721397)
2) booking class for OAL still doesn't work (button at far right of fare display displays)

Just wanted to bump this, I asked about this a few months ago and I realize there's a lot of improvements that were prioritized, but this is still a priority to me! Same with the ticketing date feature, last I checked it didn't appear to actually do anything at all. I'm mostly a bit upset about these two because they happened to be features I used that worked fine before the last major update.

danger Apr 30, 2026 6:28 am

I'm consistently experiencing discrepancies with Qantas seat maps between what ExpertFlyer says is available and what Qantas says is available. ExpertFlyer is showing seats as unoccupied; Qantas confirms they're occupied.


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