Originally Posted by PlaneSpeaking (Post 37521583)

To EF, I’ve been receiving some valid schedule change alerts recently but I’ve noticed the alerts don’t ‘stick’ in my account and I have to go through the rather frustrating process of setting them up again for the same flights. This is a pretty basic fix isn’t it, unless you’re seriously expecting us to believe that there will be no further schedule changes for these flights, the earliest of which is 3 months away?

Originally Posted by KARFA (Post 37444972)

I am not objecting to promos for new joiners per se. As you note, many companies/services do that. The context I have noted is important tho. You can see reading back on this thread how existing users have had to put up with a substandard product for the last year - for which EF has happily kept our full subscriptions.

EDIT: essentially those of us who paid full price and got a faulty product for a year get nothing, those who are joining as new get a nice discount. clearly shows the contempt that the current EF owners have of their subscription base. anyway, when folks no longer renew, perhaps they will get the messsage.

Originally Posted by ExpertFlyer Voice (Post 37446268)

Originally Posted by PlaneSpeaking (Post 37528187)

We seem to have the old and rather odd problem back of not being able to see seats 12 months ahead but instead of being restricted to an 11 month window, it has now reduced to 10, potentially. I say potentially as we won’t know until February if the window is even shorter.

For example, 2784 LGW-LCA 18 Dec 2026 wouldn’t show seats in Dec 2025 although unusually, the aircraft change could be set and usually, the two go hand in hand.

No problem I thought, I’ll simply wait until January and I’ll be able to take a look then. Erm, no.

Ok, maybe it’s a Gatwick EuroFlyer thing so I’ll try the 660 LHR-LCA on the same day just to check… nope, that doesn’t work either but again, aircraft changes do work.

If I look at November 2026, it’s all systems go.

I get the impression something else that has been fixed has affected this functionality which is what usually happens…

It would be great to have everything firing on all cylinders.

Originally Posted by PlaneSpeaking (Post 37572966)

Happy February and as it is now February, I thought I d check the December seats… hooray - I can see them! However, seat data for the Jan 2027 return isn’t available. This does mean that your seat viewing window has reduced from 11 months to 10 as I suspected. This is of no use to anybody who always books BA flights the moment they’re released, 355 days in advance.

Will there be a fix for this EF?

PS: and for some rather bizarre reason, I have 5 schedule change alerts set up for the Jan 2 return and which didn’t stick the last time I tried setting them.

Originally Posted by pushka (Post 37573196)

I have paid for and can see Premium in my subscription but on the home page it says Free. Any chance this can get fixed asap please? Ive logged out and in, multiple times. But I simply can't search for anything. Urgent.

Originally Posted by danger (Post 37575071)

I'm unable to login on a Windows computer. For the past 12 or so hours, clicking on the sign in button simply causes the page to continuously reload.

Originally Posted by skimthetrees (Post 37576294)

Standard stuff: disable ad blockers. Clear cookies. Try an incognito/private browser window. Disable browser extensions. Try this with another browser.

Originally Posted by ExpertFlyer Voice (Post 37574951)

Sending a PM!