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Update:
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Originally Posted by Tocsin
(Post 37229233)
Also, some of the saved seat map queries (not all of them) have lost the cabin class selection, and the returned page is blank - a 'refine query' to select cabin(s) and re-save the query works.
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Have the $0.99/alert seat alerts been discontinued?
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Originally Posted by WannaTheater
(Post 37206339)
Also wondering about the accuracy of seat maps:
From the search listed in the previous post, the result show F6. https://cimg9.ibsrv.net/gimg/www.fly...025f45fbd3.jpg Yet the seat map is showing only 5 seats: https://cimg3.ibsrv.net/gimg/www.fly...62d80d195b.jpg The information blurb states "JAL may show Occupied seats as Blocked on domestic Japan flights," but this is an international flight. Additionally, I believe the accurate wording would be "JAL may show Blocked seats as Occupied on domestic Japan flights." My guess is that one of the seats may be blocked, but is showing as occupied on the international flight (JL Flight 9) |
Blocked vs. Occupied for BA flights
Hi,
The 'block vs. occupied" issue is affecting BA flights. Is this something that can be investigated please? Thank you |
Originally Posted by Bastien003
(Post 37230905)
Hi,
The 'block vs. occupied" issue is affecting BA flights. Is this something that can be investigated please? Thank you |
In fare search, fare details and routing restrictions could not be loaded
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Originally Posted by HofstraJet
(Post 37228916)
There is a way to have your browser ask EF for the mobile site, but I tried using that in Chrome and Safari on my iPad and the website gave me an error. Perhaps someone more knowledgable can explain how EF is determining your browser and serving up the appropriate site so that we can change the browser identification accordingly.
I still get plenty of utility from EF and will keep my subscription, but this doesn’t seem like that difficult a gap to close. |
Originally Posted by ExpertFlyer Voice
(Post 37136486)
BA Update:
Thank you for your patience. We are in close collaboration with our data providers to explore why British Airways has deactivated seat map selection 24 hours prior to flights. We will update you as soon as we receive further information! (CX maps I can see <24h) https://cimg3.ibsrv.net/gimg/www.fly...f0e48b238a.png https://cimg4.ibsrv.net/gimg/www.fly...3617bfb96a.png |
I keep getting internal service error anytime I go to the website on my computer. It only works when using data on my phone. Ive lost a week of service I have needed...this is so frustrating.
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Originally Posted by HeadInTheClouds
(Post 37232439)
Thanks. Since Voice went dark on me on this issue and I don’t see any readily available alternative, I have to accept that this is gone on an iPad. Which is sad.
I still get plenty of utility from EF and will keep my subscription, but this doesn’t seem like that difficult a gap to close. |
Originally Posted by SkyTeam777
(Post 37232906)
I keep getting internal service error anytime I go to the website on my computer. It only works when using data on my phone. Ive lost a week of service I have needed...this is so frustrating.
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Originally Posted by SkyTeam777
(Post 37232906)
I keep getting internal service error anytime I go to the website on my computer. It only works when using data on my phone. Ive lost a week of service I have needed...this is so frustrating.
Originally Posted by Yhztraveller
(Post 37233200)
have you tried “Incognito mode” or a different browser? I only get the error in Chrome
https://cimg5.ibsrv.net/gimg/www.fly...1d3423cd5e.png It works fine for me on Chrome and also in Incognito mode on Safari. |
Apologies for repeating myself, but it’s quite disappointing not to have access to IB’s seat map on the day of departure. There appeared to be ample availability in the exit row, which would have been valuable to know in advance.
Unfortunately, IB’s seat map did not show and their own agents wouldn’t say free seats existed. But perhaps that is the crux of it? |
Originally Posted by ExpertFlyer Voice
(Post 37231733)
Thanks Bastien003. This is a known issue we're working to resolve with our data providers. No ETA yet, but we'll update when we have news.
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