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Originally Posted by percysmith
(Post 36621031)
"....For example, it does not understand TQO (new airport in Tulum, MX). I emailed and asked that it be added (should be trivial) and got a response that they would NOT be adding any airports." |
Originally Posted by RetiredATLATC
(Post 36621276)
This is an interesting quote from the comments
"....For example, it does not understand TQO (new airport in Tulum, MX). I emailed and asked that it be added (should be trivial) and got a response that they would NOT be adding any airports." But I have never had any luck getting any results to return for TQO - it just spins forever. I never bothered to get back to them to ask why. Now I wish I had asked back when I might have gotten an answer. :-) |
Have also stopped my auto renewal.
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Originally Posted by SNA_Flyer
(Post 36620905)
My renewal just happened two days ago. I stopped auto renewal today, albeit too late. They get until tomorrow to fix this or at least issue a communication about the problem. No response and I'm going to initiate a chargeback.
Once they star dealing with multiple chargebacks then they will either reply or fold.... |
Yeah, it's almost certainly an EF problem, not an LHG problem
Discussion starts here https://www.flyertalk.com/forum/trav...l#post36612108 |
They have acknowledged the issue on the homepage (finally) – perhaps there is hope that this will be fixed soon.
https://cimg9.ibsrv.net/gimg/www.fly...adbb1c0985.png |
Originally Posted by WannaTheater
(Post 36619125)
Having worked at a few software companies that got acquired by a behemoth (one known as “where good software companies go to die”) as a co-founder I can only imagine what you must be thinking.
Nonetheless, I echo what others have stated- Thank You for your contribution to the travel community. We need you back at the helm! (Sharing the same alma mater, I have faith you would right this ship!) |
Originally Posted by jongesander
(Post 36620624)
OMAAT picked up the news as well. So, who knows it's now TPG's turn ;-)
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Originally Posted by Comfy Seat Flyer
(Post 36621874)
Yeah, I doubt that is happening anytime soon...
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Originally Posted by S80
(Post 36621893)
That was the joke, since they're both owned by Red Ventures.
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I messaged EF as to why Turkish Airline flights do not appear. No response.
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Originally Posted by AlwaysOnTheRoad
(Post 36622017)
I messaged EF as to why Turkish Airline flights do not appear. No response.
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Originally Posted by AlwaysOnTheRoad
(Post 36622017)
I messaged EF as to why Turkish Airline flights do not appear. No response.
Amadeus, Galileo, Travelport etc will still display their content, so EF clearly has its feed from Sabre. |
Originally Posted by Dave_C
(Post 36622496)
TK is separate. They’ve pulled all content from Sabre completely. That’s means fares, availability displays etc.
Amadeus, Galileo, Travelport etc will still display their content, so EF clearly has its feed from Sabre. Availability for some airlines (if a single airline is specified) likely goes via Travelport - this can be easily seen by the way availability is presented (ie Y9 BL... with L not being Sabre response except for direct access screens). Now TK fares still show up as part of a general search, however if TK only is specified no content will return. However, if you specify TK and another airline (preferably a one that doesn't file fares between the cities you are looking into) you will get the full list of fares. Moreover, the routing rules will be available and they come from Sabre. Sabre still shows TK fares because the fares vendor is not TK but ATPCO as i understand. |
In any case Im very happy people started to vote with their wallets!
Really sad to see how the tool is degrading... |
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