Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#2191



Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,401
Thankfully the FT community is full of people who are more knowledgable about both systems who guided me to the right outcome through persistence. No 'regular' passenger would know what to do though. Sigh...guess AC and the like have no real incentive to 'fix' this.
#2192
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
Has anyone else noticed a decline in the frequency at which availability searches are performed for saved alerts? Today, around 9AM, I happened to check on a flight that I set an alert for (travel about two weeks from now), and found that inventory was available in the specified fare class. I had not received any emails from ExpertFlyer. I completed my purchase, and then continued to watch my inbox. I didn't receive the EF alert until after 3PM.
#2193
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Has anyone else noticed a decline in the frequency at which availability searches are performed for saved alerts? Today, around 9AM, I happened to check on a flight that I set an alert for (travel about two weeks from now), and found that inventory was available in the specified fare class. I had not received any emails from ExpertFlyer. I completed my purchase, and then continued to watch my inbox. I didn't receive the EF alert until after 3PM.
If you want us to look further, please email us directly with the alert info so we can look it up.
#2194




Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
What does the following mean?
YC BC IC UC FC CC NC AC JC EC HC KC MC LC RC VC SC XC ZC TC WC QC OC PC DC GC
If I click it says "this class, and its waitlist, are closed". The flight is in two days so what does "closed" mean for an upcoming flight?
YC BC IC UC FC CC NC AC JC EC HC KC MC LC RC VC SC XC ZC TC WC QC OC PC DC GC
If I click it says "this class, and its waitlist, are closed". The flight is in two days so what does "closed" mean for an upcoming flight?
#2195


Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
Can you please advise what flight this is?
#2197
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
It means not available, equivalent of 0 inventory on the booking class and there is no wait list.
#2198


Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
VY 6736 FCO 14:55 → DBV 16:15
Y0 B0 I0 U0 F0 C0 N0 A0 J0 E0 H0 K0 M0 L0 R0 V0 S0 X0 Z0 T0 W0 Q0 O0 P0 D0 G0
which seems to indicate sold out. They are offering no seats on the flight on their own web site, so seems to be the case.
#2199




Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
Thank you
#2200
FlyerTalk Evangelist



Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
They are different. C means waitlist closed while 0 means sold out. You can usually waitlist, with eligible fare, for zeroed out flights. IOW, 0 means sold out but there is still a chance. C means waitlist is too long already and airlines don't even accept new waitlist requests.
#2201




Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
They are different. C means waitlist closed while 0 means sold out. You can usually waitlist, with eligible fare, for zeroed out flights. IOW, 0 means sold out but there is still a chance. C means waitlist is too long already and airlines don't even accept new waitlist requests.
#2202
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
That's odd. It's still showing Cs for me, not zeros. I have seen zeros many times in the past and I know it means sold out but I thought perhaps Cs meant something else particularly with the virus in Italy I was wondering if the flight was being cancelled.
C is "equivalent" to zero - what is the difference between Cs and zeros then?
Thank you
C is "equivalent" to zero - what is the difference between Cs and zeros then?
Thank you
However if you have a ticket that allows waitlisting (which are rare these days even in the full fare bucket), you can have yourself added to the waitlist. If a seat opens up, or if revenue management decide to shift things around, you may be confirmed from the waitlist. You may be aware of the concept of "stand by" travel in North America; essentially, being on stand by means you are on a waitlist, although typically a revenue passenger holding a full fare ticket will have priority over a staff ticket.
In the old days with paper tickets, it was a lot more relevant because the disconnect between a reservation and a ticket was more obvious.
C means that the airline will not accept people from the waitlist, the bucket is closed to waitlisting.
A flight that is all C looks set to be cancelled to me.
#2203




Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
#2204


Join Date: Feb 2012
Programs: Flying Blue Platinum, Le ClubAccor Gold
Posts: 921
Is it possible to search for multi city itinerary and check if a fare is available on all flights ?
For instance, I have a ticket that is flexible and would like to add a stopover (permitted in the fare rule) but would like to check availibility before calling to make the modification.
thx!
For instance, I have a ticket that is flexible and would like to add a stopover (permitted in the fare rule) but would like to check availibility before calling to make the modification.
thx!
#2205
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Is it possible to search for multi city itinerary and check if a fare is available on all flights ?
For instance, I have a ticket that is flexible and would like to add a stopover (permitted in the fare rule) but would like to check availibility before calling to make the modification.
thx!
For instance, I have a ticket that is flexible and would like to add a stopover (permitted in the fare rule) but would like to check availibility before calling to make the modification.
thx!



