Test & Go Application Process changes
#106
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,412
It eventually gets sorted out as either a more senior agent and/or a helpdesk gets involved, but stressful every time.
#107

Join Date: Dec 2019
Programs: AY Gold, LH SEN, IHG Diamond
Posts: 178
Just a short update, I got my day 5 test done on day 4
Hotel insisted that because my booking started one day before arrival (change of flight) my 5th day counted since start of booking, not arrival.
Anyway, all clear now regarding test & go.
Hotel insisted that because my booking started one day before arrival (change of flight) my 5th day counted since start of booking, not arrival.Anyway, all clear now regarding test & go.
#108

Join Date: Dec 2019
Programs: AY Gold, LH SEN, IHG Diamond
Posts: 178
I have been held up at the gate several times as the 1st agent wanted the results issued 72 hours before the actual flight to Thailand (Not the first flight of the itinerary).
It eventually gets sorted out as either a more senior agent and/or a helpdesk gets involved, but stressful every time.
It eventually gets sorted out as either a more senior agent and/or a helpdesk gets involved, but stressful every time.
#109


Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 195
After 4 days of waiting I just got this email:Your hotel has rejected your registration in the Thailand Pass system due to incomplete / non-compliance documents. Please contact your hotel directly for more information.
Your Hotel(s):
Your Hotel(s):
- Conrad Bangkok Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., ,
- Six Senses Yao Noi Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., Appointment not found
#110



Join Date: Mar 2015
Location: BKK
Posts: 521
After 4 days of waiting I just got this email:Your hotel has rejected your registration in the Thailand Pass system due to incomplete / non-compliance documents. Please contact your hotel directly for more information.
Your Hotel(s):
Your Hotel(s):
- Conrad Bangkok Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., ,
- Six Senses Yao Noi Rejected, Hotel does not response your booking within 30 hours. Please contact your hotel., Appointment not found
#111
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,412
Is this correct? I remember from my application that the test hast to be done less than 72 hours - not the results. At least that's what Finnair gate agent was checking, I had 1 minute spare (71:59) and my test was done in different timezone so it took a while to do the math 😁
Passengers entering Thailand must have a negative COVID-19 RT-PCR test result issued at most 72 hours before departure from the first embarkation point. The test result must be in English or Thai.
To be safe, I would get the test sample done within 72 hours if possible.
#112

Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,221
I just went through the entire process and am in BKK now. As far as SHA+ hotels go, the one I chose is really good. Its quaint, has breakfast, they communicated really well, and it looks like its been newly remodeled. Its called the Clover Asoke.
The only thing I would do different is probably move after my first night since all the other travelers are coming here before being tested and I think Im on the same floor as them. Im only here for three nights, so I just booked all three nights here. But the stay so far has been great.
As far as documentation, make sure you print everything. Immigration wanted a printed copy of my Thai and go pass QR, as well as my boarding pass, a negative covid document they give you on the plane. I printed everything in Doha just to make it easier. I had printed the Test and Go QR code, Insurance, negative PCR test, and hotel confirmation.
Make sure you know and ask what zone you need to meet your hotel at when you disembark in Thailand at the arrivals hall as they arent using signs with anyones names on them.
The only thing I would do different is probably move after my first night since all the other travelers are coming here before being tested and I think Im on the same floor as them. Im only here for three nights, so I just booked all three nights here. But the stay so far has been great.
As far as documentation, make sure you print everything. Immigration wanted a printed copy of my Thai and go pass QR, as well as my boarding pass, a negative covid document they give you on the plane. I printed everything in Doha just to make it easier. I had printed the Test and Go QR code, Insurance, negative PCR test, and hotel confirmation.
Make sure you know and ask what zone you need to meet your hotel at when you disembark in Thailand at the arrivals hall as they arent using signs with anyones names on them.
#113

Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,221
This. Before submitting a test and go application, contact your SHA+ hotel and ask them where and what they want you to send. Theyll usually collect $100, and want some documentation for the test and go scheme.
#114




Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 6,224
I got my Thai Pass within 24 hours after submitting the docs. The biggest issue was the hotels and the PCR Test and the complications of finding the rates online. With the earlier test and go the rates for the Sha plus was published on a lot of hotel and the OTA sites.
#115

Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,221
Just go to orbitz or wherever and see the SHA+ hotels, then contact the hotel. That was the easiest part for me.
#117
Original Poster


Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 9,215
it seemed all to be cramped between door 9 and 10...better just ask around and they will tell you where to find the agent of your hotel
#118


Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 195
I did, but didn't add the receipt for the PCR test. Resubmited it and 20 hours later the hotel is saying they can't see it in the system. Does it not go first to the hotel?
I did, but didn't add the receipt for the PCR test. Resubmited it and 20 hours later the hotel is saying they can't see it in the system. Does it not go first to the hotel?
#119
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,708

