Sydney Changes for Winter Season (Start 26Oct)
Sep 13, 2014, 2:23 am
#166
Join Date: Jul 2014
Posts: 27
My BKK-SYD F booking (booked through AV) in Jan was downgraded to J a couple of weeks back to a 77W and now it is showing 747 again... however still showing as J booking on thai.com
Should I wait for it to change back to F automatically or would I need to ring Thai or AV to get my booking changed back to F?
Should I wait for it to change back to F automatically or would I need to ring Thai or AV to get my booking changed back to F?
Sep 13, 2014, 3:26 am
#167
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
I just checked a few random dates early next year. Now it shows 747 on all flights. Some days the flight has no F, some other days it is F0 A0 and some days there are seats available. Could not see a pattern.
Just booked us on Emirates from Europe to Sydney in F.
What a joke!
Just booked us on Emirates from Europe to Sydney in F.
What a joke!
Sep 13, 2014, 6:39 am
#170
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
So for those of us who had HK CONFIRMED award "O" seats in First on the Thai 747 to and From SYD what redress do we have?
Thai changed it, so surely they are obliged to reinstate the First Class seats if they change it back?
United has PAID them for First Class seats, surely they need to find inventory to cover them?
On our flight day F is showing Zero inventory of any kind.
Thai changed it, so surely they are obliged to reinstate the First Class seats if they change it back?
United has PAID them for First Class seats, surely they need to find inventory to cover them?
On our flight day F is showing Zero inventory of any kind.
Sep 13, 2014, 7:58 am
#171
Join Date: Jan 2011
Location: SFO
Posts: 218
So for those of us who had HK CONFIRMED award "O" seats in First on the Thai 747 to and From SYD what redress do we have?
Thai changed it, so surely they are obliged to reinstate the First Class seats if they change it back?
United has PAID them for First Class seats, surely they need to find inventory to cover them?
On our flight day F is showing Zero inventory of any kind.
Thai changed it, so surely they are obliged to reinstate the First Class seats if they change it back?
United has PAID them for First Class seats, surely they need to find inventory to cover them?
On our flight day F is showing Zero inventory of any kind.
From reading some of the replies above, it looks like some reservations were kept in F even though there was a downgrade in aircraft?
Last edited by jglenn16; Sep 13, 2014 at 8:25 am
Sep 13, 2014, 8:35 am
#172
Join Date: Dec 2004
Posts: 2,866
They should re-book but they did not in my case. I picked up a F BKK-SYD flight by leaving a day later and calling United after F showed on Aeroplan & ANA, but not United's consumer site. The United agent could see the seats and re-booked me. Still in business on SYD-BKK leg. There are two F award seats the day before, but that would give me more than 24 hours to connect in BKK.
Over the past several months and frequent Thai downgrades on a rez booked in January, I have burned hours regularly calling and checking for F flights to open. This is no way to run an airline. Just hope they are not running their safety program like this.
Last edited by BF263533; Sep 13, 2014 at 8:41 am
Sep 13, 2014, 11:10 am
#175
Join Date: May 2012
Location: LAX
Programs: UA Gold
Posts: 151
Both of my flights (#475/476) for early November were changed by Thai from F to J with seats assigned. When I looked at my reservation this morning using "Manage My Booking" the aircraft has reverted back to a 747 but class of service is still listed as J.
I attempted a dummy booking on Thai and only Royal Silk comes up as available for my dates of travel. When I checked Expedia for F bookings on my dates, TG does not come up at all. Aeroplan shows F as available on #472 with a 777-300 for the date of my return. I don't have EF so can't check there.
Very frustrating.
I attempted a dummy booking on Thai and only Royal Silk comes up as available for my dates of travel. When I checked Expedia for F bookings on my dates, TG does not come up at all. Aeroplan shows F as available on #472 with a 777-300 for the date of my return. I don't have EF so can't check there.
Very frustrating.
Sep 13, 2014, 11:17 am
#176
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Interesting. Looks like F award space has only re-emerged on the 471/472 thrice-weekly flight. Absolutely none available on 475/476. On ANA both flights still actually show as 773.
A right old TG mess. End result for me - 4 F trips have turned into 4 C trips (with F still paid for, albeit in miles, as things stand). A few months for this to rectify itself - I'm quite sure there'll be more hassles and headaches along the way.
A right old TG mess. End result for me - 4 F trips have turned into 4 C trips (with F still paid for, albeit in miles, as things stand). A few months for this to rectify itself - I'm quite sure there'll be more hassles and headaches along the way.
Sep 13, 2014, 3:18 pm
#177
Join Date: Jan 2011
Location: SFO
Posts: 218
Interesting. Looks like F award space has only re-emerged on the 471/472 thrice-weekly flight. Absolutely none available on 475/476. On ANA both flights still actually show as 773.
A right old TG mess. End result for me - 4 F trips have turned into 4 C trips (with F still paid for, albeit in miles, as things stand). A few months for this to rectify itself - I'm quite sure there'll be more hassles and headaches along the way.
A right old TG mess. End result for me - 4 F trips have turned into 4 C trips (with F still paid for, albeit in miles, as things stand). A few months for this to rectify itself - I'm quite sure there'll be more hassles and headaches along the way.
Sep 14, 2014, 3:13 am
#179
Join Date: Apr 2009
Location: Otherworld
Programs: *Gold
Posts: 211
Latest airlineroute.net update on the topic:
http://airlineroute.net/2014/09/13/tg-frasyd-w14update/
What they say is definitely what is reflected in all the relevant places but I would assume it's only a snapshot of the situation, since not even TG would be stupid enough to roster the 747 on a flight (TG475/476) without selling the F seats as F... or am I giving them too much credit?
I would assume that this revert of the flights back to the 747 will be completed once they release F inventory on TG475/476, currently everything is waitlisted.
http://airlineroute.net/2014/09/13/tg-frasyd-w14update/
What they say is definitely what is reflected in all the relevant places but I would assume it's only a snapshot of the situation, since not even TG would be stupid enough to roster the 747 on a flight (TG475/476) without selling the F seats as F... or am I giving them too much credit?
I would assume that this revert of the flights back to the 747 will be completed once they release F inventory on TG475/476, currently everything is waitlisted.
Sep 14, 2014, 10:48 am
#180
Join Date: May 2012
Location: LAX
Programs: UA Gold
Posts: 151
Magnus
I checked my flights again this morning (475/476 for November) and both still show J on the 747. Did you call to get waitlisted back into F? Do you suppose TG was proactive because you are TG Gold?
My award flights were redeemed through UA MileagePlus, so perhaps folks like me are out of luck.
I checked my flights again this morning (475/476 for November) and both still show J on the 747. Did you call to get waitlisted back into F? Do you suppose TG was proactive because you are TG Gold?
My award flights were redeemed through UA MileagePlus, so perhaps folks like me are out of luck.