Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Jan 19, 2014, 6:10 pm
#556
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,335
evening 9-12PM is unfortunately the most busy time of the FCL, with several TG flights with F leaving for Europe and Japan as well as Partner airlines with F flights (Lufthansa, Swiss).
So you better ask for help from some Forum Member to host.
So you better ask for help from some Forum Member to host.
Jan 20, 2014, 10:03 am
#557
Join Date: Jan 2001
Location: UK
Posts: 371
For the past 10 years I have used Eva Air flights from London to Bangkok, but next week I will be flying Thai (Economy ), I have flown Thai business class in the past from Chiang Mai to BKK so I do have the lowest level FF with Thai.
When I return from BKK I have always purchased Eva Air lounge access at BKK for 850 thb from the BR ticket desk, would I be able to go to the TG ticket desk at BKK and buy lounge access?
I know that there are some external companies where you can buy access including the Sky Lounge for 850thb, I just wondered what alternatives there were.
TIA
When I return from BKK I have always purchased Eva Air lounge access at BKK for 850 thb from the BR ticket desk, would I be able to go to the TG ticket desk at BKK and buy lounge access?
I know that there are some external companies where you can buy access including the Sky Lounge for 850thb, I just wondered what alternatives there were.
TIA
Jan 20, 2014, 2:03 pm
#558
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
For the past 10 years I have used Eva Air flights from London to Bangkok, but next week I will be flying Thai (Economy ), I have flown Thai business class in the past from Chiang Mai to BKK so I do have the lowest level FF with Thai.
When I return from BKK I have always purchased Eva Air lounge access at BKK for 850 thb from the BR ticket desk, would I be able to go to the TG ticket desk at BKK and buy lounge access?
I know that there are some external companies where you can buy access including the Sky Lounge for 850thb, I just wondered what alternatives there were.
TIA
When I return from BKK I have always purchased Eva Air lounge access at BKK for 850 thb from the BR ticket desk, would I be able to go to the TG ticket desk at BKK and buy lounge access?
I know that there are some external companies where you can buy access including the Sky Lounge for 850thb, I just wondered what alternatives there were.
TIA
the link is here (Australia site) and the PDF at the end of the page provides costs.
http://www.thaiairways.com.au/thai_s...0Offers&id=343
Jan 21, 2014, 12:01 am
#559
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
Jan 26, 2014, 11:57 am
#560
Join Date: May 2006
Posts: 1,913
What time should I leave the FCL lounge to board my flight? It leaves at 8 AM I think. Like 20 minutes in advance? I am arriving in F but departing in C (2 cabin a/c) so I am only eligible for a 30 minute massage correct not the 1 hour massage is only for people departing in F. Am I understanding that correctly?
Jan 26, 2014, 1:42 pm
#561
Join Date: Dec 2009
Location: DCA
Posts: 814
I am arriving BKK on TG int'l F, with an 8 hour layover until my TG C int'l flight. I know I will have access to C spa, and it is YMMV as far as the F spa, but I was wondering what people's experiences have been lately. Have people in a similar situation been granted F spa access recently?
Jan 26, 2014, 1:58 pm
#562
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
What time should I leave the FCL lounge to board my flight? It leaves at 8 AM I think. Like 20 minutes in advance? I am arriving in F but departing in C (2 cabin a/c) so I am only eligible for a 30 minute massage correct not the 1 hour massage is only for people departing in F. Am I understanding that correctly?
But I would aim to be on the aircraft no later than 20 minutes prior to departure.
I am arriving BKK on TG int'l F, with an 8 hour layover until my TG C int'l flight. I know I will have access to C spa, and it is YMMV as far as the F spa, but I was wondering what people's experiences have been lately. Have people in a similar situation been granted F spa access recently?
The F and C spa is the same complex, with a single reception desk. So it's not so much a question of whether you can get access to the F spa, but rather what they offer you in terms of a treatment. At the spa reception you either get escorted to the left for the 30 minute treatments or to the right for the 1 hour.
Jan 26, 2014, 2:04 pm
#563
Join Date: Dec 2009
Location: DCA
Posts: 814
Arriving F connecting to C you are entitled to a 30 minute massage, but they may offer you an hour. YMMV. You can ask as you enter the F lounge for the reception to arrange a spa treatment for you.
The F and C spa is the same complex, with a single reception desk. So it's not so much a question of whether you can get access to the F spa, but rather what they offer you in terms of a treatment. At the spa reception you either get escorted to the left for the 30 minute treatments or to the right for the 1 hour.
Thanks! Hoping with 8 hours and maximum flexibility I'll get the hour treatment.
Is there a part of the spa facility that is limited to F, or do C passengers have access to the entire facility and length of treatment is absolutely the only difference?
Jan 26, 2014, 2:14 pm
#564
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
The blurb about the lounge says there are two steam rooms and two saunas for F class pax. I have never seen them! (but then I have never asked to use them...). I guess it can't hurt to ask if you want to use them
Jan 26, 2014, 7:23 pm
#565
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,335
the open rooms (or should we say boxes) for the 30 minutes massage are also divided into a F and a common section
Jan 28, 2014, 3:49 pm
#567
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,722
Hi folks. According to the wiki:
"Lounge access rules:
TG F Arrival connecting to international TG C/Y or *A C = FCL access"
Is there an official rule I can print and bring in case the receptionist is less than knowledgeable? The TG FCL webpage only addresses F departures. Thanks.
"Lounge access rules:
TG F Arrival connecting to international TG C/Y or *A C = FCL access"
Is there an official rule I can print and bring in case the receptionist is less than knowledgeable? The TG FCL webpage only addresses F departures. Thanks.
Jan 28, 2014, 3:53 pm
#568
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Hi folks. According to the wiki:
"Lounge access rules:
TG F Arrival connecting to international TG C/Y or *A C = FCL access"
Is there an official rule I can print and bring in case the receptionist is less than knowledgeable? The TG FCL webpage only addresses F departures. Thanks.
"Lounge access rules:
TG F Arrival connecting to international TG C/Y or *A C = FCL access"
Is there an official rule I can print and bring in case the receptionist is less than knowledgeable? The TG FCL webpage only addresses F departures. Thanks.
your buggy pick up from the arriving flight will escort you straight to the first class lounge
Jan 28, 2014, 4:06 pm
#570
Original Poster
Join Date: Mar 2008
Location: NCL and LBA
Programs: BD*G, BAGold, Hyatt Diamond, SPG Plat
Posts: 3,269