Report FT SLOWNESS on this thread
#466




Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
Zoom Zoom
Originally Posted by izzik
wow. speed has picked up very nicely for loading all the pages... has there been improvements since the update?? ^
then again, it could be that i'm surfing at an off-peak time.
then again, it could be that i'm surfing at an off-peak time.

#467




Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 999
It takes about 12-15 sec to load or reload a page for me right now, with an ethernet connection. It is an improvement over not loading at all, but it is still very slow.
Originally Posted by zakami
Performance does really seem to have improved.
#468

Join Date: Mar 2003
Location: Southern California
Programs: AA EXP - 6 MM | Amex Platinum | Hyatt Globalist | Hilton Diamond | IHG Spire Elite | Bonvoy Plat.
Posts: 768
While I realize the speed will improve with time (at least I hope so anyway)...I'm on a T-1 connection and it's very very slow. I'm not one of those people that believes in "if it ain't broke don't fix it" in every instance, but this is probably one of them that I would have preferred to keep the same.
I'm not complaining as I do appreciate the site but thought I'd offer my opinion as a member.
I'm not complaining as I do appreciate the site but thought I'd offer my opinion as a member.
#469



Join Date: Aug 2000
Location: Seattle, WA
Programs: No one cares
Posts: 7,616
Hey, I'm logging in less and less and getting more and more work done.
However, it would be nice to come by and check in once a day and not feel like I'm wasting my time. Then again, I could post all my questions and replies to others in one big post.
lala
However, it would be nice to come by and check in once a day and not feel like I'm wasting my time. Then again, I could post all my questions and replies to others in one big post.
lala
#470
Join Date: Apr 2001
Location: Lahaina,HI USA AA PLT 9 Million Miles+, Hyatt Courtesy Card, Avis Presidents Club, Hertz No. 1 Club Gold, Starwood Platinum,OnePass Gold Elite,+++
Posts: 478
lalala,
I agree with you.
It's so slow that I've gotten down to every two days.
It took me five trys to get to the board period today!
I agree with you.
It's so slow that I've gotten down to every two days.
It took me five trys to get to the board period today!
#471
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
We're zipping along at 1a.m. on the west coast (again). Pity everyone can't be logged on this time and see how the new FT works when you can easily navigate between forums on My FlyerTalk.
#472
Join Date: Nov 2001
Location: Ft Worth, Texas
Programs: AA/UA/BA
Posts: 2,850
Please use the technical forum
Folks, welcome to the new-look forums. You may have noticed, this thread is not really AA-specific or AAdvantage-program specific.
As part of the 'new look' FT, we need to ensure that we're starting our threads in the correct place. We have a Technical Issues forum and that's really where this belongs. We also have a nice new 'redirector' facility, which should direct you to any moved threads.
Thanks for everybody's participation, and for bearing with Ft Admin while the speed issues are resolved.
As part of the 'new look' FT, we need to ensure that we're starting our threads in the correct place. We have a Technical Issues forum and that's really where this belongs. We also have a nice new 'redirector' facility, which should direct you to any moved threads.
Thanks for everybody's participation, and for bearing with Ft Admin while the speed issues are resolved.
#473
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
This new format is terrible. With high speed it took 2 minutes of white screen before anything popped up and another two minutes before I got the reply screen.
Why is it that some people feel the need to fix things that ain't broken?
P.S. the person who wrote that the blue and white was a bit too bright and distracting was dead on. My eyes hurt.
The whole thing is hard to navigate right now. It moves so slowly that you can't even click on various things to trouble shoot and see if that was the area you wanted or not because it takes forever to get into each title.
Overall: frustrating and tiresome. This is probably a good guarantee that less people will continue to post and that AA will look elsewhere for feedback.
Why is it that some people feel the need to fix things that ain't broken?
P.S. the person who wrote that the blue and white was a bit too bright and distracting was dead on. My eyes hurt.
The whole thing is hard to navigate right now. It moves so slowly that you can't even click on various things to trouble shoot and see if that was the area you wanted or not because it takes forever to get into each title.
Overall: frustrating and tiresome. This is probably a good guarantee that less people will continue to post and that AA will look elsewhere for feedback.
#474
FlyerTalk Evangelist




Join Date: Feb 2001
Location: Los Angeles, CA USA
Posts: 34,032
Very Slow Page Loads But Even Slower When Using The 'Back' Button
This is in no way meant as a complaint to the IT staff nor is it an admonition to 'hurry up', just an FYI.
I am still experiencing very slow page load and even slower load times when I use the back button on IE 6+/WinXP Pro.
I have experienced this on two different systems in two different locations using two different providers.
I have no doubt that these problems are being worked on as we speak but I have noticed a lot of people are now posting that they are experiencing very fast speeds and I just wanted to let someone know that this isn't the case for everyone...yet.
Thanks.
I am still experiencing very slow page load and even slower load times when I use the back button on IE 6+/WinXP Pro.
I have experienced this on two different systems in two different locations using two different providers.
I have no doubt that these problems are being worked on as we speak but I have noticed a lot of people are now posting that they are experiencing very fast speeds and I just wanted to let someone know that this isn't the case for everyone...yet.
Thanks.
#475
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
What I'm getting is not a speed issue as much as it is a working/non-working issue. Either the site will respond really fast, or it will not respond within a 60-second period (at which my browser times out). I suspect it all has to do with the load-balancing and other issues Randy has mentioned (see the "An apology" announcement at the top of any forum). It timed out every time I tried to get in last night, leading me to think the site was taken offline at that point. (I don't think it was.)
Anyway, the point is that although some people are now reporting fast speeds at times, there are lingering problems that the staff is aware of. They are busy trying to work the problems out. While it would be nice to have things perfect from the start, it would be rather difficult to simulate what several hundred simultaneous users do to the system without allowing us to try it. Plus, you would have had zero FT for an extra week.
Anyway, the point is that although some people are now reporting fast speeds at times, there are lingering problems that the staff is aware of. They are busy trying to work the problems out. While it would be nice to have things perfect from the start, it would be rather difficult to simulate what several hundred simultaneous users do to the system without allowing us to try it. Plus, you would have had zero FT for an extra week.
#476
FlyerTalk Evangelist




Join Date: Oct 2000
Location: He who dies with the most miles wins!!
Programs: WorldPerks Demoted again to SE, DL 3.1MM Hilton Diamond, SPG Gold
Posts: 11,678
4-13-04 Site very slow again
It has been great. Then today someone put the breaks on again.
This is just a FYI
This is just a FYI
#478
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Right now it's taking 10-30 seconds to open a page or submit a reply.
#479
FlyerTalk Evangelist




Join Date: Sep 2000
Programs: BA, AA, DL, KLM, UA
Posts: 37,489
Yes, painfully slow at the moment.
#480
Guest
Posts: n/a
I still don't notice any slowdown here, or at home on a dialup (last night). It could be a sporadic network problem between our host and some users.

