My Flyertalk showing all threads since 3/1/10
Mar 12, 2010, 8:35 am
#17
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Wirelessly posted (goingaway\'s phone: BlackBerry8900/4.6.1.231 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Fyi - The mobile 'my flyertalk' seems to be working
Fyi - The mobile 'my flyertalk' seems to be working
Mar 12, 2010, 9:35 am
#18
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
phuglied for me as well and it looks like everything i see is "unread"/new posts going back to march 1st.
Mar 12, 2010, 2:08 pm
#21
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Wirelessly posted (goingaway\'s phone: BlackBerry8900/4.6.1.231 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
May I ask if you let them know this morning, and are responding to the previous posters statement or if you just notified tech of this issue. If the latter, who/how can we tap IB without bothering HOM folks to look at threads like this so they are aware of new issues in a timely manner? Thanks
Originally Posted by IBsteph
I let Tech know.
thanks
thanks
Mar 12, 2010, 3:09 pm
#23
Join Date: Feb 2009
Posts: 959
I too am sorry for the confusion.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
Mar 12, 2010, 4:30 pm
#24
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I too am sorry for the confusion.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
if you "roll back", won't that create the problem "in reverse"? it seems to be working now as i always "mark all forums read" prior to signing out so in my several log-ins since this morning, things seem to be back to normal (but then again, it's raining out and i may be having a bald moment and missing something
)
Mar 12, 2010, 4:31 pm
#25
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,956
I too am sorry for the confusion.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
We made a change to the way the forum figures out which threads you're read and which you haven't. The way it was previously set was the least accurate method, and doesn't provide the best user experience. The method we're using now is extremely accurate.
Obviously, when the change is first made, the forum doesn't know which you've read and which you haven't. It apparently makes the assumption that you haven't read any threads for a specific period of time.
This side effect was not expected by us, and we are sorry for the inconvenience. Had we anticipated this, we would have posted an announcement and looked for ways to mitigate against it before making the change. We did notify the moderation staff that we were going to make the change, but even they were taken by surprise when this unexpected result occurred (IBsteph included, hence the confusion).
This change was made because we believe it should offer a better user experience. If we had expected a change in functionallity that was this drastic, we would have not made it without much more warning. Once again, we are terribly sorry for the inconvenience.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate. This can also be done on a per-forum basis by going to the forum homepage and clicking on the forum icon.
Since this change had such drastic results, we are still considering rolling back. We are working with the moderation staff to come up with the best solution.
Mar 12, 2010, 5:01 pm
#26
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Chicago
Programs: AA EXP
Posts: 11,956
Very frustrating. I'm not sure what I'm doing wrong. Nothing actually since I should never have had to do anything.
Just tell me how to make threads I post to show in My Flyer Talk because it is hit and miss at this point.
eg: This thread does not show up.
Just tell me how to make threads I post to show in My Flyer Talk because it is hit and miss at this point.
eg: This thread does not show up.
Mar 12, 2010, 5:32 pm
#29
Join Date: Sep 2006
Location: Lewis & Clark
Programs: ADL, ACLU, NRA, HRC, NCLR, WBCA
Posts: 5,121
Mar 12, 2010, 5:43 pm
#30
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
If you are correct that the new method is extremely accurate, it will be worth having spent a day being annoyed. The old settings were frustrating in that they were not always dependable. At times, recently viewed threads would remain on the list longer than they should have, yet at other times, threads on the list would disappear before I had read all of them.
On the front page, there is a button that says "Mark Forums Read" that will mark everything read. From this point on, the read / unread status of every thread should be completely accurate.
If it truly is more accurate, I certainly hope there will not be a roll back. If even I can figure out how to mark forums read, other members should have no problem.