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-   -   LX Seating-thread (https://www.flyertalk.com/forum/swiss-international-air-lines/281935-lx-seating-thread.html)

ehud Feb 14, 2016 11:44 am

I'm speaking on the TLV-ZRH route.

ehud Feb 14, 2016 12:08 pm


Originally Posted by PetzLUX (Post 26184156)
What flight?

Generally when a long haul aircraft is used on a route where they only sell 2 classes, first class is closed and seats cannot be chosen.
Depending on the route, first class seats may be chosen at checkin at the airport against cash (I recall something around 750 USD for a single flight on the CAI route when still served by A340 before switching to A32X.)

When F is not in use, as on B777 on the intra-european routes for the moment, the crew may give a F seat at discretion to HON Circle members.

TLV-ZRH route...

cbourl Feb 14, 2016 1:00 pm


Originally Posted by ehud (Post 26184273)
TLV-ZRH route...

Ive been given F seating ZRH-TLV when Ive arrived in F from USA and have a connection late in day to TLV every year for the past 4 or so years
On the way back TLV-ZRH on award tickets its I think US$700 to sit in F They always have a sign up at checkin at Ben Gurion
On a recent award flight ZRH-TLV in C asked at gate and told no seats in F possible
So unless you pay for it or unless youve connected from an intercontinental F flight on LX (??LH) they wont let you sit in F

MichielR Feb 16, 2016 1:45 am

The LX policy for ZRH-TLV is here:


The comfort of the SWISS First seat at a special low price, on our flights operated by Airbus A330/A340

As a First Class passenger, you get to enjoy the highest possible level of comfort.
Take off relaxed, travel in comfort and land feeling refreshed.

With our First Class Upgrade, any confirmed Business Class passenger
can now enjoy the ultimate seat comfort* of our SWISS First cabin on the
Tel Aviv- Zurich route for only USD 299.-
And on Zurich –Tel-Aviv for only CHF 299.-

Passengers holding First Class tickets with connections via Zurich are entitled to First Class seats with no extra fee. HON Circle members will be able to book these seats free of charge
during check-in, if space is available.

Reservation and purchase of the First Class seat can be made only during check-in at the airport.

cbourl Feb 16, 2016 2:07 am


Originally Posted by MichielR (Post 26192090)
The LX policy for ZRH-TLV is here:

Yes I love Seat 1A on the A330 to/from TLV Book my flights and awards so they are on the A330 with the newer (rather than NEWEST) First
Sorry mixed up the amount - Ive never actually paid it, just see the placard up every time at checkin at Ben Gurion TLV
Def looking forward to the777W in F although it seems it wont be possible for a while to/from TLV :-(( Certailny not on my next holiday in Israel/EU/USA So I will have to fly from LAX instead of SFO via ZRH from AU And no more UA Globa lFirst to from UA :-((

A380*G Feb 17, 2016 12:28 am

Tried to book seats in the mini cabin (row 4 and 5) for party of 3 on B777.
Agent says that the system returns 'all stubli seats are only for SEN/HON'. Companions not allowed there.
Agent agree that there probably is some IT glitch due to switch to Amadeus. Sounds reasonable. What do you guys think?
I am SEN.

goliath Feb 17, 2016 12:42 am


Originally Posted by A380*G (Post 26197383)
Tried to book seats in the mini cabin (row 4 and 5) for party of 3 on B777.
Agent says that the system returns 'all stubli seats are only for SEN/HON'. Companions not allowed there.
Agent agree that there probably is some IT glitch due to switch to Amadeus. Sounds reasonable. What do you guys think?
I am SEN.


Well, isn't that funny. I am experiencing the exact same issue. Booked a flight last night and could not place all 3 of us in row 4 for the life of me. Tried different browsers and was always given some "technical error, please try again later". I thought I'd give it a try again this morning, but no luck. I am gonna call today.

The system still seems buggy to me. I could not select the title "Mrs." for my wife, only "Ms.", she will be happy to see she's a Fräulein again. ;)

Edited to add: Next try online: I could reserve 3 "SEN/HON only" seats in the larger cabin - 8K, 10K and 12K, so the "SEN companions" are recognized properly in the larger C cabin.

A380*G Feb 17, 2016 1:06 am

Let me know if/when you get any success!
I was asked to call back in a week...:(

catandmouse Feb 17, 2016 1:15 am


Originally Posted by goliath (Post 26197418)
.... only "Ms.", she will be happy to see she's a Fräulein again. ;)

In English Ms. is a neutral (not distinguishing between married and unmarried) way of addressing ladies. Fräulein would be Miss.

goliath Feb 17, 2016 1:30 am


Originally Posted by catandmouse (Post 26197518)
In English Ms. is a neutral (not distinguishing between married and unmarried) way of addressing ladies. Fräulein would be Miss.

I understand that. But if I look up the reservation in Amadeus set to German, she's a Fräulein now:
http://www.goliath.li/forums/frauelein.JPG

I don't think I've seen this in Amadeus before. Usually we are Herr, Frau and Miss in German or MR, MRS and MISS in English.

No issue, really.

goliath Feb 17, 2016 5:56 am


Originally Posted by A380*G (Post 26197490)
Let me know if/when you get any success!
I was asked to call back in a week...:(

Ok, so I called the SEN Hotline in Switzerland. The agent first got an error: "specific seat request not available", but after a couple of minutes on hold she got back to me confirming 4ADG. She said she had to "circumvent something in the system".

Still, at the moment, I don't see these seats if I pull up the reservation on LX.com or on Checkmytrip - the sites show no seats reserved for us on this leg, so I'll give it a few hours and then we shall see...

A380*G Feb 17, 2016 9:57 am


Originally Posted by goliath (Post 26198119)
Ok, so I called the SEN Hotline in Switzerland. The agent first got an error: "specific seat request not available", but after a couple of minutes on hold she got back to me confirming 4ADG. She said she had to "circumvent something in the system".

Still, at the moment, I don't see these seats if I pull up the reservation on LX.com or on Checkmytrip - the sites show no seats reserved for us on this leg, so I'll give it a few hours and then we shall see...

Super, hopefully it works well!
Thanks for the feedback.
Will give them a call tomorrow (SEN Hotline in Switzerland) and try to seat us as well.

goliath Feb 17, 2016 10:20 am


Originally Posted by A380*G (Post 26199308)
Super, hopefully it works well!

Well, it didn't. The agent called back in the afternoon, telling me that her request for 4ADG was denied. Only two pax could sit in row 4, so we got 4AD and 9A confirmed.

She also checked with her supervisor and the reason seems to be that one of the pax is a child - who could not sit on one of the "premium" seats (the ones marked with a yellow star on LX.com) in the Stübli / forward cabin for "safety reasons".

This sounds a bit strange to me since I could place the child in any "premium" seats in the backward cabin. :confused:

The agent was not sure if all of this was due to the system change or a new rule.

Anyways, she was able to request two "premium" seats and one "regular" seat in the Stübli / forward cabin and we would now be in 4DG and 5G.

Like on my first try, I don't see these seats if I pull up the reservation on LX.com or on Checkmytrip - the sites show no seats reserved for us on this leg.

Let's see how this develops...


Originally Posted by A380*G (Post 26197383)
Tried to book seats in the mini cabin (row 4 and 5) for party of 3 on B777.

Are there children in your party as well?

A380*G Feb 17, 2016 1:43 pm


Originally Posted by goliath (Post 26199420)
Well, it didn't. The agent called back in the afternoon, telling me that her request for 4ADG was denied. Only two pax could sit in row 4, so we got 4AD and 9A confirmed.

She also checked with her supervisor and the reason seems to be that one of the pax is a child - who could not sit on one of the "premium" seats (the ones marked with a yellow star on LX.com) in the Stübli / forward cabin for "safety reasons".

This sounds a bit strange to me since I could place the child in any "premium" seats in the backward cabin. :confused:

The agent was not sure if all of this was due to the system change or a new rule.

Anyways, she was able to request two "premium" seats and one "regular" seat in the Stübli / forward cabin and we would now be in 4DG and 5G.

Like on my first try, I don't see these seats if I pull up the reservation on LX.com or on Checkmytrip - the sites show no seats reserved for us on this leg.

Let's see how this develops...



Are there children in your party as well?

Amazing! My guess it is IT glitch rather than new rules. The agent I talked to said that row 4 was emergency exit row. I convinced her that it was not since the F cabin is in front and that row 4 and 5 are between door 1 and 2.

I will try to book us into 4JK and 5K, where only 5K is a "premium seat".
Yes, I have one child in this booking as well!

What more supports it to be an IT glitch is if you make a booking on Swiss.com "logged in" you can not select premium seats either, even if you are making the reservation only for you as a SEN.

behuman Feb 17, 2016 6:19 pm


Originally Posted by goliath (Post 26199420)
She also checked with her supervisor and the reason seems to be that one of the pax is a child - who could not sit on one of the "premium" seats (the ones marked with a yellow star on LX.com) in the Stübli / forward cabin for "safety reasons".

Unofficially the "Stübli" was always supposed to be child free.

Perhaps they really apply this now, but it can also be one of the many glitches with the new system.

Personally I prefer any child to obnoxious "business" travellers. But it is easier to single out children than the latter :eek:


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