New Q3 07 promo -- multiple variations [Combined thread]
#106
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,195
Because the marketing folks are so wrapped up in devising formulas for targeting the promos that they forget we share our info and other web blogs do the same.
Starwood is savvy enough to put Lurker here, but at the same time they don't realize how badly threads like (comparing each others targeted promos) this make them look... You'd think they'd learn from the mixed Freddie showing. @:-)
Instead of encouraging loyalty, Starwood is again insulting us by saying that some customers will be treated differently. They don't even spell out the criteria for us to change our "behavior" so we could get targeted for the promos better promos.
Starwood is savvy enough to put Lurker here, but at the same time they don't realize how badly threads like (comparing each others targeted promos) this make them look... You'd think they'd learn from the mixed Freddie showing. @:-)
Instead of encouraging loyalty, Starwood is again insulting us by saying that some customers will be treated differently. They don't even spell out the criteria for us to change our "behavior" so we could get targeted for the promos better promos.
Starwood may be insulting you, if you take it that way. But it is hardly insulting the great majority of its membership who is happy to get any promotion to increase their Starpoints balance. It is, after all, a promotion, not an entitlement.
I suspect that if anyone wants to be targeted for more lucrative Starwood promotions, they should (and I'm guessing here), be borderline Gold or borderline Platinum in activity so Starwood has a better chance of creating a promotion to encourage GREATER loyalty, rather than simply rewarding EXISTING loyalty. The rewards for existing loyalty are written into the base benefits of every frequent program's various elite levels. Anything else is indeed a bonus.
It's not unusual for businesses to treat different customers differently, depending on their business goals. YMMV.
#108
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,195
So are you saying you don't get Platinum concierge service, Platinum upgrades, Platinum amenity Starpoints for each stay, and late checkout?
This is a promotion, not the program. The loyalty program itself is the reward for a high level of loyalty. That was my point when I said that "rewards for existing loyalty are written into the base benefits of every frequent program's various elite levels."
I mean, I wouldn't mind getting the better promotion, either. I didn't qualify. But I expect that trying to explain this kind of marketing distinction isn't going to be well received among some on this forum, no matter who does it.
This is a promotion, not the program. The loyalty program itself is the reward for a high level of loyalty. That was my point when I said that "rewards for existing loyalty are written into the base benefits of every frequent program's various elite levels."
I mean, I wouldn't mind getting the better promotion, either. I didn't qualify. But I expect that trying to explain this kind of marketing distinction isn't going to be well received among some on this forum, no matter who does it.
#109
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I got this as well (choice of either the points or free weekend stays Cat 1-5). I will be choosing the free weekend stays.
#110
Join Date: Sep 2001
Location: Winnipeg, Manitoba, Canada
Posts: 256
So, am I the only one who got this variation:
Stay two times and earn 2,000 bonus StarpointsŪ, stay four times and earn 6,000 bonus Starpoints or stay six times and earn 12,000 bonus Starpoints on stays between June 1 and August 31, 2007.
Stay two times and earn 2,000 bonus StarpointsŪ, stay four times and earn 6,000 bonus Starpoints or stay six times and earn 12,000 bonus Starpoints on stays between June 1 and August 31, 2007.
#111
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
I got triple points for stays between May 1 and July 31. Wish I'd know this a few weeks back! Oh well, such is life.
#112
Join Date: Apr 2005
Location: Scarsdale, NY
Programs: SPG Platinum, Delta Diamond Medallion, Etihad Gold, Amtrak Select Executive
Posts: 10
Here's what I got which seems pretty good. I've got 54 nights at Starwood Hotels so far this year (finally reached platinum status last week!) and another 20 already booked so I'd say I've EARNED it!
Member can earn one Free Weekend Night award for every three (3) eligible stays up to a maximum of three (3) awards OR a total of 18,000 bonus Starpoints may be earned: three eligible stays 3,000 bonus Starpoints; six eligible stays 9,000 total bonus Starpoints; nine eligible stays 18,000 total bonus Starpoints. Once selected, the offer cannot be changed. Stays must be at participating properties between June 1 and August 31, 2007. For members who choose Free Weekend Night awards, the earned awards will be available within 72 hours after the qualifying stay posts, are not transferable and may be used at Category 15 properties on a Friday, Saturday or Sunday night between date earned and December 30, 2007, for one single or double occupancy standard room only, including the cost of the hotel room and room tax.
Member can earn one Free Weekend Night award for every three (3) eligible stays up to a maximum of three (3) awards OR a total of 18,000 bonus Starpoints may be earned: three eligible stays 3,000 bonus Starpoints; six eligible stays 9,000 total bonus Starpoints; nine eligible stays 18,000 total bonus Starpoints. Once selected, the offer cannot be changed. Stays must be at participating properties between June 1 and August 31, 2007. For members who choose Free Weekend Night awards, the earned awards will be available within 72 hours after the qualifying stay posts, are not transferable and may be used at Category 15 properties on a Friday, Saturday or Sunday night between date earned and December 30, 2007, for one single or double occupancy standard room only, including the cost of the hotel room and room tax.
#113
Join Date: Jun 2003
Location: Tanya Buri, Thailand
Programs: CX, TG, SPG all back to base.
Posts: 775
Thanks for the heads-up!
It's interesting looking at it from the "other" side of the coin. I was Plat until this year (quit work last summer), and was happy to just let my various FF programmes gently fade to nothing (and spend the points in the meantime). When I was Plat, I was a quiet grumbler about not getting targeted for any good promotions.
Starwood have snared me though! First of all I got the double stays/points award for stays between (IIRC) Feb and May. Bang - suddenly I've got 13 stays & 36 nights. With this new promotion on top, it looks like the marginal extra nights that I'll need during the year to qualify for Plat will be worth it. So that's more money in Starwood's coffers that would probably have gone to other chains/boutique hotels.
So kudos to their marketing department IMHO. And when I do qualify for Plat again, I'll not grumble about not getting the promos; I'd forgotten just how large the gap in treatment is when staying as a Gold vs Plat.
It's interesting looking at it from the "other" side of the coin. I was Plat until this year (quit work last summer), and was happy to just let my various FF programmes gently fade to nothing (and spend the points in the meantime). When I was Plat, I was a quiet grumbler about not getting targeted for any good promotions.
Starwood have snared me though! First of all I got the double stays/points award for stays between (IIRC) Feb and May. Bang - suddenly I've got 13 stays & 36 nights. With this new promotion on top, it looks like the marginal extra nights that I'll need during the year to qualify for Plat will be worth it. So that's more money in Starwood's coffers that would probably have gone to other chains/boutique hotels.
So kudos to their marketing department IMHO. And when I do qualify for Plat again, I'll not grumble about not getting the promos; I'd forgotten just how large the gap in treatment is when staying as a Gold vs Plat.
#114
Join Date: Apr 2005
Location: Sydney
Posts: 690
1) I registered for double points until May, so will this continue? I hope so as the above promotion doesn't start until June.
2) I am Gold but after next week I will be Platinum. So is the promotion better if you are Platinum before th estart of June? If so then can I unregister and re-register after next week? I could really do with the free weekend stays so if there is any way to get that then please let me know
THanks
#115
Join Date: Jul 2005
Location: Atlántida, Canelones, Uruguay (MVD) and rarely GNV
Programs: AV LifeMiles, CM ConnectMiles, BA Exec Club. Former:ex-ASGold, ex-UA1K, ex-COPlat, ex-NWGold.
Posts: 2,673
As a first-year Platinum (from an HHonors Diamond status match), I got the 3/6/9 stays 3000/9000/18000 points promo. I consider that pretty generous and it's a good encourager for me to make all my next few month's stays Starwood instead of HHonors or other companies.
It was questionable whether I'd actually requalify as Platinum this year, rather than just requalify Gold (which I've already hit). But with this type of promo it gives me another reason.
Of course it would have been nice if Starwood had told me about this promo
It was questionable whether I'd actually requalify as Platinum this year, rather than just requalify Gold (which I've already hit). But with this type of promo it gives me another reason.
Of course it would have been nice if Starwood had told me about this promo
#116
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
I got the 3 free weekend nights in cat 1-5 or 4K,12K,20K for 4, 8, 12 stays.
Probably starting a new project in June so likely to get 12 stay if I do a little hotel hopping since I am likely to do 4-5 night stay each week.
This should also guarantee my plat for the year since I am at 14 stays and 16 nights right now.
Nice to be targetted for this since I did not get any free night last year since my travel was down during the free night promo.
Probably starting a new project in June so likely to get 12 stay if I do a little hotel hopping since I am likely to do 4-5 night stay each week.
This should also guarantee my plat for the year since I am at 14 stays and 16 nights right now.
Nice to be targetted for this since I did not get any free night last year since my travel was down during the free night promo.
#117
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Troyintn, it's a close call! Remember that the Weekend Nights expire in a few months, while points don't. How likely RU 2 stay at a Cat. 5 on a weekend? Do U have any such hotels in mind?
Because 20K = half of a 5-night stay at a Cat. 4, any days of the week! Of course if U stay Wed.--Mon. at Cat 4, it would be a wash: 20K + 20K or 3 free weekend nights + 20K!
Because 20K = half of a 5-night stay at a Cat. 4, any days of the week! Of course if U stay Wed.--Mon. at Cat 4, it would be a wash: 20K + 20K or 3 free weekend nights + 20K!
#118
Join Date: Nov 2005
Location: Vancouver
Programs: AC-SE ; Starwood Platinum
Posts: 33
3x pts + (4/8/12 stays = 4k/12k/20k pts)
William,
My question doesn't seem to be answered in 8 pages of combined threads so here goes another variation on the same theme - maybe you can help if you have time ?
On 18 May, I got 2 seperate email based promo invites from Starwood :-
1. If you're looking for a reason to stay with us again soon, we suggest you think in threes. Simply register by 15 July, 2007, and earn triple StarpointsŪ on all your stays from 1 June until 31 August, 2007.
2. To show you it gets even better, we want to give you the choice of two offers good for stays from 1 June until 31 August, 2007, when you register by 15 July, 2007. (I ignored the free nights option btw) Stay four times and earn 4,000 bonus Starpoints, stay eight times and earn 12,000 bonus Starpoints or stay twelve times and earn 20,000 bonus Starpoints.
... do these offers conflict as both let me sign up without a problem (complete with confirmation emails), and if they do conlfict which offer would win out in precedence? It would be nice for the system to award me both as I seem to be a lucky guy in having 2 from 3 options to choose from this quarter. It looks like the 20k pts would be the best deal by some margin and I don't want to lose that promo.
Despite some of the comments in this thread, this is a totally awesome quarterly promo (the best I can remember actually), so please pass on my thanks to your marketing team. We <3 Starwood.
Rgds, Allen
My question doesn't seem to be answered in 8 pages of combined threads so here goes another variation on the same theme - maybe you can help if you have time ?
On 18 May, I got 2 seperate email based promo invites from Starwood :-
1. If you're looking for a reason to stay with us again soon, we suggest you think in threes. Simply register by 15 July, 2007, and earn triple StarpointsŪ on all your stays from 1 June until 31 August, 2007.
2. To show you it gets even better, we want to give you the choice of two offers good for stays from 1 June until 31 August, 2007, when you register by 15 July, 2007. (I ignored the free nights option btw) Stay four times and earn 4,000 bonus Starpoints, stay eight times and earn 12,000 bonus Starpoints or stay twelve times and earn 20,000 bonus Starpoints.
... do these offers conflict as both let me sign up without a problem (complete with confirmation emails), and if they do conlfict which offer would win out in precedence? It would be nice for the system to award me both as I seem to be a lucky guy in having 2 from 3 options to choose from this quarter. It looks like the 20k pts would be the best deal by some margin and I don't want to lose that promo.
Despite some of the comments in this thread, this is a totally awesome quarterly promo (the best I can remember actually), so please pass on my thanks to your marketing team. We <3 Starwood.
Rgds, Allen
Last edited by allenwales; May 20, 2007 at 10:45 pm
#119
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Troyintn, it's a close call! Remember that the Weekend Nights expire in a few months, while points don't. How likely RU 2 stay at a Cat. 5 on a weekend? Do U have any such hotels in mind?
Because 20K = half of a 5-night stay at a Cat. 4, any days of the week! Of course if U stay Wed.--Mon. at Cat 4, it would be a wash: 20K + 20K or 3 free weekend nights + 20K!
Because 20K = half of a 5-night stay at a Cat. 4, any days of the week! Of course if U stay Wed.--Mon. at Cat 4, it would be a wash: 20K + 20K or 3 free weekend nights + 20K!
#120
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
2) I am Gold but after next week I will be Platinum. So is the promotion better if you are Platinum before th estart of June? If so then can I unregister and re-register after next week? I could really do with the free weekend stays so if there is any way to get that then please let me know
THanks
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]