Changes to SPG Cash & Points - effective March 05, 2013
#121
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
As a loyal customer, this is definitively something I dislike VERY MUCH.
I had 13 nights already in January and seven more by the end of the month.
I will definitively focus on other programme as of February 1. This even in consideration that the real benefit of being platinum, upgrade, has been completely a scam in my experience.
As many member of this forum know, even if it was not that easy to find C&P directly available, many times it just took a call to the hotel and a room manager will open the option for you. I tried this two or three times and it was 100% success.
We will see how it will go with this promised increase in availability.
As for now, rant!
I had 13 nights already in January and seven more by the end of the month.
I will definitively focus on other programme as of February 1. This even in consideration that the real benefit of being platinum, upgrade, has been completely a scam in my experience.
As many member of this forum know, even if it was not that easy to find C&P directly available, many times it just took a call to the hotel and a room manager will open the option for you. I tried this two or three times and it was 100% success.
We will see how it will go with this promised increase in availability.
As for now, rant!
#122
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
To be honest my recent stay at the Le Meridien Phuket, at $60+4000points per night, when the proper price was over $500, and I also got upgraded, was great for me, but was basically lost money for the hotel. They would have had no trouble in selling the room to someone else at full price.
Exactly.... they won't offer it if they feel they could sell if for full price.
#123
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
SPG could take some of the sting out of this by making award stays more desirable: a room type/non-smoking guarantee that would apply to awards (free night and C&P) as well as paid rooms.
http://www.flyertalk.com/forum/starw...l#post11694212
(If I have missed that enhancement in the three years since Starwood Lurker's post, regrets.)
http://www.flyertalk.com/forum/starw...l#post11694212
(If I have missed that enhancement in the three years since Starwood Lurker's post, regrets.)
#124
In Memoriam
Join Date: May 2001
Location: Southern California
Programs: Hertz 5 star, Priceline Hotel bidder. AA PLT, 1MM.
Posts: 2,910
+1
Almost better to take a shot at priceline (esp if you are not Plat - won't miss any benefits) and save your points for a 5N award. Then SPG will get $0 cash.
Make no mistake - this is a big devaluation, directly targeted at the infrequent traveler and those without Amex.
Almost better to take a shot at priceline (esp if you are not Plat - won't miss any benefits) and save your points for a 5N award. Then SPG will get $0 cash.
Make no mistake - this is a big devaluation, directly targeted at the infrequent traveler and those without Amex.
With the devaluation, we are now putting spend on our Sapphire Preferred cards instead of the Starwood AMEX. We now only use the AMEX at Costco where only AMEX is accepted.
Bottom line: For us, the devaluation directed our daily spend to CSP instead of Starwood AMEX. That will cost them some merchant fees. Devaluation to C+P now, what is next?
#125
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,069
If more availability opens up in New York this would work out well for me. There are also a few category 5/6 hotels that rarely offer C & P and have relatively high starting room rates ie St. Regis San Francisco..which I would stay at with C & P availability.
We will see how things turn out after March 5.
We will see how things turn out after March 5.
#126
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
PL & Hotwire will be the biggest benefactors of this change. I don't mind paying a bit over the PL or Hotwire price to get my benefits, but one need to do the maths.
I still maintain they should have created another tier, more points and cash for medium occupancy periods and left the lower C & P prices in for the lowest occupancy, perhaps a smaller increase in price would have been OK. Either way the market will speak.
I still maintain they should have created another tier, more points and cash for medium occupancy periods and left the lower C & P prices in for the lowest occupancy, perhaps a smaller increase in price would have been OK. Either way the market will speak.
Last edited by escapefromphl; Jan 19, 2013 at 12:10 pm
#127
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
I see hotels already blacking out C & P, I presume to await higher pricing as of March 5.
For instance, I live 60 miles North of TPA and frequently stay at the Sheraton Suites TPA airport if I have an early AM departure. As a level 2, it used to be 1600/$30. It will go to 2000/$35. This is not a deal breaker for me and I will still utilize it at the 2000/$35 level. BUT, BUT, BUT there is now no availability as far out as one can see for any C & P rooms. Availability was always excellent.
This seems to be just another game the hotels play.
For instance, I live 60 miles North of TPA and frequently stay at the Sheraton Suites TPA airport if I have an early AM departure. As a level 2, it used to be 1600/$30. It will go to 2000/$35. This is not a deal breaker for me and I will still utilize it at the 2000/$35 level. BUT, BUT, BUT there is now no availability as far out as one can see for any C & P rooms. Availability was always excellent.
This seems to be just another game the hotels play.
#128
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Just curious for those looking at upcoming C&P rates, is the lack of availability across the board for ALL future dates, or just dates after Mar 5? Although I don't like it, I can understand pulling the rate for dates after 3/5, but still take what they can get before then. And this tactic will guarantee increased availability after 3/5, given there is NONE right now. Mandating some level of participation would be good, even if only one room at a time.
#129
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Just curious for those looking at upcoming C&P rates, is the lack of availability across the board for ALL future dates, or just dates after Mar 5? Although I don't like it, I can understand pulling the rate for dates after 3/5, but still take what they can get before then. And this tactic will guarantee increased availability after 3/5, given there is NONE right now. Mandating some level of participation would be good, even if only one room at a time.
#130
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Just curious for those looking at upcoming C&P rates, is the lack of availability across the board for ALL future dates, or just dates after Mar 5? Although I don't like it, I can understand pulling the rate for dates after 3/5, but still take what they can get before then. And this tactic will guarantee increased availability after 3/5, given there is NONE right now. Mandating some level of participation would be good, even if only one room at a time.
Edited to add: SPG says in it's announcement " you can book at the current rate until March 5..." and then the hotels negate the value of that announcement with a blackout. Something is wrong.........
It is possible that *wood never thought that the hotels would do this?
Last edited by Vulcan; Jan 19, 2013 at 8:55 pm
#131
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,234
#132
Join Date: Sep 2012
Posts: 1,748
I just checked a couple of places I stayed in last year and all still show large swathes of C&P for Jan & Feb.
All three properties in SG, W Bali, Sheraton Kuta Bali, Laguna Bali, Westin Taipei, W Taipei.
Perhaps those that look blacked out are really just sold out. Taken up by FTers cashing in their points before the new rates and up-categorisation takes place. That seems very likely to me :P
I'm a bit saddened by the ~25% incr especially since I used it a lot to book large family vacations, but maybe we shouldn't over-react until we see what the result of the new scheme is.
All three properties in SG, W Bali, Sheraton Kuta Bali, Laguna Bali, Westin Taipei, W Taipei.
Perhaps those that look blacked out are really just sold out. Taken up by FTers cashing in their points before the new rates and up-categorisation takes place. That seems very likely to me :P
I'm a bit saddened by the ~25% incr especially since I used it a lot to book large family vacations, but maybe we shouldn't over-react until we see what the result of the new scheme is.
#133
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Just curious for those looking at upcoming C&P rates, is the lack of availability across the board for ALL future dates, or just dates after Mar 5? Although I don't like it, I can understand pulling the rate for dates after 3/5, but still take what they can get before then. And this tactic will guarantee increased availability after 3/5, given there is NONE right now. Mandating some level of participation would be good, even if only one room at a time.
I find this highly unlikely. Using Aloft Bangkok, where there was excellent availability throughout the year, there is now no C&P dates through the end of the year. The chance that 300 days of C&P were booked up is nil.
#134
Join Date: Apr 2002
Location: Home
Posts: 1,910
I cant find any C&P rates for San Diego for the month of June where before this was easy to find.
Hotels arent dumb, they are pulling the rates to get more $$$ from Starwood once the new rates kick on. On top of that, if they move UP a CAT they will get an extra bonus.
Like others, C&P was the right balance of stays/$$. With this downgrade, it might not make sense anymore, esp for longer stays where you get 5th night free on points alone.
I bet if Hotels could they would pull all availability for points and wait for the upgrade in CAT.
#135
Join Date: Apr 2009
Posts: 287
With spg raising both the points portion and the cash portion, bringing the points portion closer to a standard ALL points redemption, what is stopping spg from coming out next month with a points increase as well for an ALL points redemption?
ie, what is stopping them from just devaluing a cat 3 to 10,000 points, and a cat 4 to 12,000 points ect?
This is just awful.
ie, what is stopping them from just devaluing a cat 3 to 10,000 points, and a cat 4 to 12,000 points ect?
This is just awful.