Changes to SPG Cash & Points - effective March 05, 2013

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Old Jan 18, 13, 6:57 am
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Changes to SPG Cash & Points - effective March 05, 2013

We wanted you to be among the first to know that starting in March, we’ll be making some changes to our Cash & Points offering. It’s been a member favorite ever since we introduced it to the industry in 2002, and was made even more important with our 2011 announcement of redemption nights counting toward elite and lifetime status.

Knowing this, we’ve worked very closely with our hotels to make some changes that will both improve the availability of Cash & Points and enhance the program overall.

Beginning March 5, Category 1 and 2 hotels worldwide will be included, and you’ll be able to redeem for upgraded room types including suites. In addition, for the first time, we will be updating the Cash & Points pricing on standard rooms to encourage more availability. You can book at the current pricing until March 5th.

Many of you have also asked about our annual Category changes. As with past years any adjustments will take place in early March, and as soon as we have the list we will post it here. Currently we’re estimating mid-February to have this finalized.

To learn more about the upcoming Cash & Points changes, please visit spg.com/C&Pchanges

Best regards,

Christopher Carman
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jan 18, 13, 7:11 am
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Great information. Thanks for the update.
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Old Jan 18, 13, 7:13 am
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Changes to SPG Cash & Points - effective March 05, 2013

basically, the cost has gone up in both points and cash across every category.

with this change, C&P really becomes unattractive seeing as the cash portion doesn't earn Starpoints. greater availability, but a devaluation to the C&P program IMO.
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Old Jan 18, 13, 7:16 am
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Dear Lurker(s):

Will SPG increase the bonus on the Amex or the earning on the Amex to compete with the frequent 50k + bonuses on other cards or is this a pure devaluation of the program?

Many programs have devalued but at least offer more ways to earn more points (I.e Ultimate Rewards, Membership Rewards, Skymiles etc)
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Old Jan 18, 13, 7:20 am
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Originally Posted by aubreyfromwheaton View Post
Dear Lurker(s):

Will SPG increase the bonus on the Amex or the earning on the Amex to compete with the frequent 50k + bonuses on other cards or is this a pure devaluation of the program?

Many programs have devalued but at least offer more ways to earn more points (I.e Ultimate Rewards, Membership Rewards, Skymiles etc)
then that just devalues the program even more for those outside the US.
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Old Jan 18, 13, 7:22 am
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Originally Posted by rooivalk View Post
basically, the cost has gone up in both points and cash across every category.
IIRC, this is the first across the board increase for the Cash & Points program. If I'm wrong, please correct me.

The new rates also include club rooms and suites and it appears the SPG is trying to make the program more transparent and reach a wider audience across the board.

If this allows for more availability and prevents one less, "I can find C&P availability at X property...." in this forum it's a win-win!
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Old Jan 18, 13, 7:22 am
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Mixed feelings. Like the ability to book even suites at C&P rates, but the cost of C&P has gone up by 25% in both points and cash.

Hope it will really result in an increase in the availability of C&P bookings...

Another thing, will it make hotels less likely to upgrade C&P bookings of standard rooms to suites? Time will tell...
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Old Jan 18, 13, 7:24 am
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Originally Posted by rooivalk View Post
basically, the cost has gone up in both points and cash across every category.

with this change, C&P really becomes unattractive seeing as the cash portion doesn't earn Starpoints. greater availability, but a devaluation to the C&P program IMO.
Its a definite devaluation (~25%), but I am not sure its completely unattractive yet. Its still better than other programs in terms of offering C&P.

Nevertheless, I did not expect this, and makes me think harder about comparing it with other programs (whereas it was a clear winner before).
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Old Jan 18, 13, 7:25 am
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Originally Posted by rooivalk View Post
basically, the cost has gone up in both points and cash across every category.

with this change, C&P really becomes unattractive seeing as the cash portion doesn't earn Starpoints. greater availability, but a devaluation to the C&P program IMO.

Absolutely! This is called "DEVALUATION"! Grrrrr! SPG is attractive at the current stage. Why such changes to the bad?!




Originally Posted by vrbaba View Post
Its a definite devaluation (~25%), but I am not sure its completely unattractive yet. Its still better than other programs in terms of offering C&P.

Nevertheless, I did not expect this, and makes me think harder about comparing it with other programs (whereas it was a clear winner before).

Unfortunately, this is very true.
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Old Jan 18, 13, 7:29 am
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So what is their next step? Besides anticipated category increase for most hotels this year, will the award booking on points in each category will increase as well?
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Old Jan 18, 13, 7:33 am
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Originally Posted by anchor79 View Post
So what is their next step? Besides anticipated category increase for most hotels this year, will the award booking on points in each category will increase as well?
don't think SPG wants to shoot themselves in the foot. double devaluation? I don't think point redemption cost will change but most hotels should go up in category. so bang, double devaluation to the C&P program.
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Old Jan 18, 13, 7:34 am
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Ah, marketing at its best...

Now talk about a phrase that can be read so many ways:
...In addition, for the first time, we will be updating the Cash & Points pricing on standard rooms to encourage more availability...
At least they didn't go the way of MR! Talk about a real joke on its members!
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Old Jan 18, 13, 7:39 am
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The deltas:

Cat 1: +300 Starpoints, +$5
Cat 2: +400 Starpoints, +$5
Cat 3: +700 Starpoints, +$10
Cat 4: +1,000 Starpoints, +$15
Cat 5: +1,200 Starpoints, +$20
Cat 6: +2,000 Starpoints, +$30
Cat 7: No change
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Old Jan 18, 13, 7:40 am
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Originally Posted by RogerD408 View Post
Now talk about a phrase that can be read so many ways:

At least they didn't go the way of MR! Talk about a real joke on its members!
In defense of MR, they never had a true C+P, and still do not. So, I look at the facts and call it a status quo, and not necessarily a joke. It is still better than before, just not what most expected (to go the way of SPG).
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Old Jan 18, 13, 7:47 am
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Originally Posted by TallestHotelInJapan View Post
Absolutely! This is called "DEVALUATION"! Grrrrr! SPG is attractive at the current stage. Why such changes to the bad?!







Unfortunately, this is very true.
Originally Posted by anchor79 View Post
So what is their next step? Besides anticipated category increase for most hotels this year, will the award booking on points in each category will increase as well?
Originally Posted by rooivalk View Post
don't think SPG wants to shoot themselves in the foot. double devaluation? I don't think point redemption cost will change but most hotels should go up in category. so bang, double devaluation to the C&P program.
Originally Posted by RogerD408 View Post
Now talk about a phrase that can be read so many ways:

At least they didn't go the way of MR! Talk about a real joke on its members!
Well why don't we tell SPG to eliminate the Cash and Points program all together?
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