minimum connecting time at Changi Airport
Oct 20, 2010, 1:16 am
#31
Join Date: Jun 2007
Location: SAN
Programs: PR Premier Elite
Posts: 1,950
Is there anywhere I can authoritatively verify the 45 min. MCT for SQ>SQ international connections at Changi? I find myself in the so far loosing argument with Continental Award Reservations that I should be able to arive in SIN on SQ915 from MNL at 11:45 and connect to SQ958 at 12:35 to CGK. A legal 50 minute SQ>SQ connection. All on one CO award ticket, no checked bags, I move fast and I know Changi. I'm perfectly confortable with this connection. But so far I am stonewalled by CO phone reservations. THEY say international to international MCT at SIN is 60 minutes, no exceptions for SQ>SQ. They say 50 minutes is not a legal connection, they cant ticket it, end of argument.
I KNOW they are wrong, and in fact I could easily book this connection as a revenue ticket on singaporeair.com, Zuji, itasoftware and other places, so i KNOW it IS a legal connection. Where can I get the authoritative SQ>SQ MCT to bolster my argument or better yet what should I be telling CO's nice but misguided award reservation agents to gently coach them as to how they should be able to look up the correct info? Surely their fancy reservation system must have access to the correct info and they just don't know how to pull it up.
Any ideas? I call back tomorrow.
I KNOW they are wrong, and in fact I could easily book this connection as a revenue ticket on singaporeair.com, Zuji, itasoftware and other places, so i KNOW it IS a legal connection. Where can I get the authoritative SQ>SQ MCT to bolster my argument or better yet what should I be telling CO's nice but misguided award reservation agents to gently coach them as to how they should be able to look up the correct info? Surely their fancy reservation system must have access to the correct info and they just don't know how to pull it up.
Any ideas? I call back tomorrow.
Oct 20, 2010, 9:47 am
#32
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Is there anywhere I can authoritatively verify the 45 min. MCT for SQ>SQ international connections at Changi? I find myself in the so far loosing argument with Continental Award Reservations that I should be able to arive in SIN on SQ915 from MNL at 11:45 and connect to SQ958 at 12:35 to CGK. A legal 50 minute SQ>SQ connection. All on one CO award ticket, no checked bags, I move fast and I know Changi. I'm perfectly confortable with this connection. But so far I am stonewalled by CO phone reservations. THEY say international to international MCT at SIN is 60 minutes, no exceptions for SQ>SQ. They say 50 minutes is not a legal connection, they cant ticket it, end of argument.
I KNOW they are wrong, and in fact I could easily book this connection as a revenue ticket on singaporeair.com, Zuji, itasoftware and other places, so i KNOW it IS a legal connection. Where can I get the authoritative SQ>SQ MCT to bolster my argument or better yet what should I be telling CO's nice but misguided award reservation agents to gently coach them as to how they should be able to look up the correct info? Surely their fancy reservation system must have access to the correct info and they just don't know how to pull it up.
Any ideas? I call back tomorrow.
I KNOW they are wrong, and in fact I could easily book this connection as a revenue ticket on singaporeair.com, Zuji, itasoftware and other places, so i KNOW it IS a legal connection. Where can I get the authoritative SQ>SQ MCT to bolster my argument or better yet what should I be telling CO's nice but misguided award reservation agents to gently coach them as to how they should be able to look up the correct info? Surely their fancy reservation system must have access to the correct info and they just don't know how to pull it up.
Any ideas? I call back tomorrow.
DD DI ID II
STANDARD: SIN 020 060 060 060
TERMINAL: SIN 1 TO 1 --- --- --- 060
1 TO 2 --- --- --- 060
1 TO 3 --- --- --- 060
2 TO 1 --- --- --- 060
2 TO 2 --- --- --- 060
2 TO 3 --- --- --- 060
3 TO 1 --- --- --- 060
3 TO 2 --- --- --- 060
3 TO 3 --- --- --- 060
EXCEPTIONS:
A/L FLT-NBR TR
SQ 2 --- --- --- 060
SQ 2002 2
SQ 2 --- --- --- 060
SQ 2008 2
SQ 2 --- --- --- 090
SQ 5602 2
SQ 2 --- --- --- 090
SQ 5606 2
SQ 2 --- --- --- 090
SQ 5608 2
SQ 2 --- --- --- 090
SQ 5610 2
SQ 2 --- --- --- 090
SQ 5612 2
SQ 2 --- --- --- 090
SQ 5614 2
SQ 2 --- --- --- 090
SQ 5616 2
SQ 2 --- --- --- 090
SQ 5618 2
SQ 0001-0999 0 --- --- --- 050
SQ 0001-0999 2
SQ 0001-0999 0 --- --- --- 050
SQ 0001-0999 3
SQ 0001-0999 0 --- --- --- 050
SQ 5002-5399 2
SQ 0001-0999 2 --- --- --- 050
SQ 0001-0999 2
SQ 0001-0999 2 --- --- --- 060
SQ 1000-5000 2
SQ 0001-0999 2 --- --- --- 060
SQ 1000-5000 3
SQ 0001-0999 2 --- --- --- 050
SQ 5002-5399 2
SQ 0001-0999 2 --- --- --- 060
SQ 5400-6999 2
SQ 0001-0999 2 --- --- --- 060
SQ 5400-6999 3
SQ 0001-0999 3 --- --- --- 060
SQ 1000-5000 2
SQ 0001-0999 3 --- --- --- 060
SQ 1000-5000 3
SQ 0001-0999 3 --- --- --- 050
SQ 5002-5399 2
SQ 0001-0999 3 --- --- --- 050
SQ 5002-5399 3
SQ 0001-0999 3 --- --- --- 060
SQ 5400-6999 2
SQ 0001-0999 3 --- --- --- 060
SQ 5400-6999 3
SQ 1000-5000 2 --- --- --- 060
SQ 0001-0999 2
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Oct 21, 2010, 4:43 am
#33
Join Date: Oct 2009
Location: Brisbane Australia
Programs: Singapore, Cathay, QANTAS, Delta, Velocity, Etihad
Posts: 429
You...and your bags...will easily make a 45 min connection at Changi. I regularly do it on SQ connecting flights. Can't speak for other airlines.
I had a delayed flight out of Shanghai a month or two ago where my scheduled 1hr 15min connection time was reduced to 15 mins and I had to change from Terminal 2 to Terminal 3. I made the flight and when I got to Melbourne I went straight to the luggage desk to ask them if it was even worth waiting for my bags as I was convinced that there was no way they'd have made the connection. D'you know what? They did! Changi Airport is the only airport I know that could have pulled that one off!
I had a delayed flight out of Shanghai a month or two ago where my scheduled 1hr 15min connection time was reduced to 15 mins and I had to change from Terminal 2 to Terminal 3. I made the flight and when I got to Melbourne I went straight to the luggage desk to ask them if it was even worth waiting for my bags as I was convinced that there was no way they'd have made the connection. D'you know what? They did! Changi Airport is the only airport I know that could have pulled that one off!
Last edited by RBH58; Oct 21, 2010 at 4:48 am
Dec 10, 2011, 5:40 pm
#34
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,927
Interesting the MCTs.
I have an upcoming Business Saver Award SYD-SIN-HKG.
Presently routed
SQ212 arriving 1430, SQ870 departing 1900 - so a 4.5hr layover.
My assumption is they are unlikely to put me on SQ2 departing 1750 as it is a 77W and thus not available on Business Saver, but if flights are on time what chance would I have in switching to SQ872 departing 1505 - can I just go to the gate and argue my case (will be carryon only).
Whilst I would like to experience the SilverKris lounge (for first time), would prefer to get to HK earlier.
I have an upcoming Business Saver Award SYD-SIN-HKG.
Presently routed
SQ212 arriving 1430, SQ870 departing 1900 - so a 4.5hr layover.
My assumption is they are unlikely to put me on SQ2 departing 1750 as it is a 77W and thus not available on Business Saver, but if flights are on time what chance would I have in switching to SQ872 departing 1505 - can I just go to the gate and argue my case (will be carryon only).
Whilst I would like to experience the SilverKris lounge (for first time), would prefer to get to HK earlier.
Dec 16, 2011, 2:40 pm
#35
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Does that 15 minutes include the "boarding gate closes 10 minutes before departure"? You're gate must have been close the inter-terminal train station.
Dec 17, 2011, 4:31 am
#36
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,174
The last time I had a tight connection they had a buggy waiting for those of us flying onwards to SYD. Very quick transfer I must add. 
Jan 11, 2012, 5:43 am
#37
Join Date: Aug 2004
Programs: TK Gold, FB Silver, A3 Silver, BA Bronze
Posts: 255
40 minute connection - do-able?
I have a modest schedule change on an existing booking which makes an already challenging connection look even less realistic:
09:45 SQ 973 BKK-SIN Arr: 13:15
13:55 SQ 326 SIN-FRA
This is all on a single ticket, travelling in C.
How likely does this look? And would the consequence of a missed connection be automatic rebooking onto another SQ flight in the same class (final destination is MAN)?
09:45 SQ 973 BKK-SIN Arr: 13:15
13:55 SQ 326 SIN-FRA
This is all on a single ticket, travelling in C.
How likely does this look? And would the consequence of a missed connection be automatic rebooking onto another SQ flight in the same class (final destination is MAN)?
Jan 11, 2012, 6:21 am
#38
Join Date: Jan 2007
Location: ZRH
Programs: LX M&M
Posts: 318
SQ981 Bangkok Singapore
21:05 PM 00:35 AM
SQ346 Singapore Zurich
01:25 AM 07:40 AM
have a 50min connection, in case SQ981 is running late do i get a special pick up service? which hotel is SQ offering in case is miss the connection?
21:05 PM 00:35 AM
SQ346 Singapore Zurich
01:25 AM 07:40 AM
have a 50min connection, in case SQ981 is running late do i get a special pick up service? which hotel is SQ offering in case is miss the connection?
Jan 11, 2012, 6:55 am
#39
Join Date: Aug 2001
Location: Berlin
Programs: LH/BA/DL
Posts: 832
Yes, you would be rebooked onto another flight by SQ. Most likely another SQ flight, but if need be also on another airline.
With a tight connection it can pay of if you know the alternative routings in case you need to be rebooked. This way you can also try to push for your preferred rerouting.
In your case a good alternative would be SQ SIN-MUC-MAN leaving at 11:10 pm, arriving in MAN the next morning. If you miss the noon departures from SIN, this would probably be your best alternative. There are a number of other options on SQ and LH leaving SIN around midnight.
Unless you need to be in MAN that night, I would probably risk it.
Jan 11, 2012, 7:13 am
#40
Join Date: Aug 2004
Programs: TK Gold, FB Silver, A3 Silver, BA Bronze
Posts: 255
Yes, you would be rebooked onto another flight by SQ. Most likely another SQ flight, but if need be also on another airline.
With a tight connection it can pay of if you know the alternative routings in case you need to be rebooked. This way you can also try to push for your preferred rerouting.
In your case a good alternative would be SQ SIN-MUC-MAN leaving at 11:10 pm, arriving in MAN the next morning. If you miss the noon departures from SIN, this would probably be your best alternative. There are a number of other options on SQ and LH leaving SIN around midnight.
Unless you need to be in MAN that night, I would probably risk it.
With a tight connection it can pay of if you know the alternative routings in case you need to be rebooked. This way you can also try to push for your preferred rerouting.
In your case a good alternative would be SQ SIN-MUC-MAN leaving at 11:10 pm, arriving in MAN the next morning. If you miss the noon departures from SIN, this would probably be your best alternative. There are a number of other options on SQ and LH leaving SIN around midnight.
Unless you need to be in MAN that night, I would probably risk it.
Feb 5, 2012, 7:27 am
#41
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
I'm flying SQ C in April MLE-SIN, arriving 07:10. I am booked onto a Thai flight SIN-BKK which was originally leaving at 08:15, but there has been a time change to 07:40. Should I try to change the ticket (using DC miles) to a later flight, or do I just keep quiet and hope we make it and will get rerouted if not? The next available flight is currently showing as 13:00, and I'm not keen on a 5-6 hour wait, especially as I currently have a booking in Bangkok for 13:00.
Feb 5, 2012, 9:09 am
#42
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
I'm flying SQ C in April MLE-SIN, arriving 07:10. I am booked onto a Thai flight SIN-BKK which was originally leaving at 08:15, but there has been a time change to 07:40. Should I try to change the ticket (using DC miles) to a later flight, or do I just keep quiet and hope we make it and will get rerouted if not? The next available flight is currently showing as 13:00, and I'm not keen on a 5-6 hour wait, especially as I currently have a booking in Bangkok for 13:00.
Feb 8, 2012, 10:28 pm
#43
Join Date: Jun 2007
Location: SAN
Programs: PR Premier Elite
Posts: 1,950
Since I posted to this thread like a year and a half ago I'll follow up a little late on my outcome back then. 
. I did finally get CO to book the legal 50 minute connection. The trip was MNL-SIN-CGK. Nothing ever leaves MNL exactly on time so we were about 10 min late out of MNL. There was a Typhoon then requiring us to fly around it by flying west almost to Thailand before turning south which cost another 20 minutes. SIN doesn't trust MNL security so we arrived 30 minutes late at the far end of some concourse that had security screening just to get in to the main concourse. That screening was well maned and proceeded with amazing efficiency. SQ girls with name sighs were picking out CGK bound passengers and loading them on to carts and instantly we took a loooooonnnnnngggg ride via electric cart to the waiting CGK flight where we had to be security screened AGAIN and rushed onto a fully loaded and waiting CGK flight. The CGK flight departed pretty much on time. So with a 30 minute late arrival and a 50 minute connection, with 2 security screenings and transfer from the absolute far end of the terminal to the absolute other end. SQ made it happen. So I take it that if they book the connection, they intend to make it happen.
. I did finally get CO to book the legal 50 minute connection. The trip was MNL-SIN-CGK. Nothing ever leaves MNL exactly on time so we were about 10 min late out of MNL. There was a Typhoon then requiring us to fly around it by flying west almost to Thailand before turning south which cost another 20 minutes. SIN doesn't trust MNL security so we arrived 30 minutes late at the far end of some concourse that had security screening just to get in to the main concourse. That screening was well maned and proceeded with amazing efficiency. SQ girls with name sighs were picking out CGK bound passengers and loading them on to carts and instantly we took a loooooonnnnnngggg ride via electric cart to the waiting CGK flight where we had to be security screened AGAIN and rushed onto a fully loaded and waiting CGK flight. The CGK flight departed pretty much on time. So with a 30 minute late arrival and a 50 minute connection, with 2 security screenings and transfer from the absolute far end of the terminal to the absolute other end. SQ made it happen. So I take it that if they book the connection, they intend to make it happen.
Feb 9, 2012, 12:07 am
#44
Join Date: Oct 2009
Location: Brisbane Australia
Programs: Singapore, Cathay, QANTAS, Delta, Velocity, Etihad
Posts: 429
Since I posted to this thread like a year and a half ago I'll follow up a little late on my outcome back then. . I did finally get CO to book the legal 50 minute connection. The trip was MNL-SIN-CGK. Nothing ever leaves MNL exactly on time so we were about 10 min late out of MNL. There was a Typhoon then requiring us to fly around it by flying west almost to Thailand before turning south which cost another 20 minutes. SIN doesn't trust MNL security so we arrived 30 minutes late at the far end of some concourse that had security screening just to get in to the main concourse. That screening was well maned and proceeded with amazing efficiency. SQ girls with name sighs were picking out CGK bound passengers and loading them on to carts and instantly we took a loooooonnnnnngggg ride via electric cart to the waiting CGK flight where we had to be security screened AGAIN and rushed onto a fully loaded and waiting CGK flight. The CGK flight departed pretty much on time. So with a 30 minute late arrival and a 50 minute connection, with 2 security screenings and transfer from the absolute far end of the terminal to the absolute other end. SQ made it happen. So I take it that if they book the connection, they intend to make it happen.
. I did finally get CO to book the legal 50 minute connection. The trip was MNL-SIN-CGK. Nothing ever leaves MNL exactly on time so we were about 10 min late out of MNL. There was a Typhoon then requiring us to fly around it by flying west almost to Thailand before turning south which cost another 20 minutes. SIN doesn't trust MNL security so we arrived 30 minutes late at the far end of some concourse that had security screening just to get in to the main concourse. That screening was well maned and proceeded with amazing efficiency. SQ girls with name sighs were picking out CGK bound passengers and loading them on to carts and instantly we took a loooooonnnnnngggg ride via electric cart to the waiting CGK flight where we had to be security screened AGAIN and rushed onto a fully loaded and waiting CGK flight. The CGK flight departed pretty much on time. So with a 30 minute late arrival and a 50 minute connection, with 2 security screenings and transfer from the absolute far end of the terminal to the absolute other end. SQ made it happen. So I take it that if they book the connection, they intend to make it happen.
Dec 30, 2013, 3:53 pm
#45
Join Date: Apr 2008
Location: Bodø, Norway
Programs: SK*G/EBD, Le Club Accor Plat, Club Carlson Concierge, Hilton Gold
Posts: 537
Sorry for bringing this old thread back to life, but what is the MCT at Changi if your are on two different PNRs on SQ and TG? My SQ flight should arrive at terminal 3 and TG flies out of terminal 1? Considering the two separate PNRs, I guess i would have to reclaim my bags at SIN and recheck them to BKK and onto my final destination HKT.
My SQ flight from CPH is scheduled to arrive at 0725 and the TG flight to BKK is to leave at 0815. Both flights are booked in business class, and the next TG flight to BKK is at 1225, and I would really like to not have a 5 hour transfer at Changi.
My SQ flight from CPH is scheduled to arrive at 0725 and the TG flight to BKK is to leave at 0815. Both flights are booked in business class, and the next TG flight to BKK is at 1225, and I would really like to not have a 5 hour transfer at Changi.
Last edited by SASDC8; Dec 30, 2013 at 4:10 pm Reason: Included flight times.