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How likely are waitlisted awards to clear?

How likely are waitlisted awards to clear?

Old Feb 8, 20, 1:05 am
  #1996  
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Originally Posted by sbs2716g View Post
pls call in n ask them to refund. They need a supervisor to overwrites the system.
Did you just do a separate waitlist for SIN-SFO in first class? This might be the reason that they charge separately.
.You need to do a separate waitlist for F in BKK-SFO instead.
There is no F on BKK-SIN

​​​​​I sent them an email.
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Old Feb 8, 20, 1:26 am
  #1997  
 
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Originally Posted by canadiancow View Post
There is no F on BKK-SIN

​​​​​I sent them an email.
i know. But this is married segment. So you need to call in to waitlist the entire segment (J for BKK-SIN n F in SIN-SFO).
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Old Feb 8, 20, 2:14 pm
  #1998  
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Originally Posted by sbs2716g View Post
i know. But this is married segment. So you need to call in to waitlist the entire segment (J for BKK-SIN n F in SIN-SFO).
I was already confirmed on BKK-SIN-SFO in J. There was nothing to waitlist for BKK-SIN.
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Old Feb 8, 20, 7:05 pm
  #1999  
 
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Not sure whether this is the right place to ask:
I am currently holding an business award ticket (nominated by my family member), if I were to waitlist a suitesí award, will I be able to use my point to top up the difference between the two once itís clear or it needs to be from the one who nominate me?
thanks in advance.
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Old Feb 8, 20, 11:26 pm
  #2000  
 
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Originally Posted by canadiancow View Post
I was already confirmed on BKK-SIN-SFO in J. There was nothing to waitlist for BKK-SIN.
this is not how it work for such segment. You still need to waitlist the entire segment since the availability is different for BKK-SFO n SIN-SFO
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Old Feb 9, 20, 3:33 am
  #2001  
 
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Originally Posted by sbs2716g View Post
this is not how it work for such segment. You still need to waitlist the entire segment since the availability is different for BKK-SFO n SIN-SFO
Correct. Hence, inherently by the way the OP requested the waitlist separately for SIN-SFO he / she was charged for two separate reservations. As mentioned before, suggest OP to read up on married segment rules if you still don't understand how this works and impacts you / is relevant to your itinerary.

Yes, you shouldn't have to do that kind of advanced studying up on what should be a simple process, but don't count on all SQ agents being able to explain this one to you and work around it. You want your itinerary priced as one flight as it should, you'll need to get this sorted.
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Old Feb 11, 20, 7:00 pm
  #2002  
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I still don't understand it, but I accept it, and I appreciate your advice.

I understand married segments and such, but the only award waitlisting I've done before has been for the entire itinerary (SQ) or on a per-segment basis (UA), and this appeared to work exactly like the UA case (though it obviously didn't).

Anyway, I sent an email a few days ago, so I expect to hear back soonish.

Probably still worth it even if it costs the extra 50k, but don't tell SQ I said that.
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Old Feb 11, 20, 9:22 pm
  #2003  
 
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As others advised, while counterintuitive, you need to have BKK-SFO (via SIN) available as Saver Award as else the agent constructs your itinerary out of two one ways which each price separately. Don't look for logic in this that a normal passenger could understand.

Now experienced supervisors should be able to address that issue and overwrite the mileage pricing, but finding one willing and able requires patience and a smidge of luck ( well more than a smidge ).
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Old Feb 14, 20, 3:45 pm
  #2004  
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The change to SQ 2 made my issue moot. I've just refunded the whole thing.
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