Mar 25, 2013, 7:54 am
Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
Aug 1, 2014, 10:55 am
#1473
Join Date: Mar 2012
Location: San Francisco, CA
Programs: BA (Gold), A3 (Gold), Hilton (Gold), Priority Club (Plat)
Posts: 42
Anyone know what my chances of an upgrade might be? I haven't even been able to apply for one yet. Two people travelling, we are in Plus at the moment and hoping to upgrade to business. Thanks.
1st Sept - SFO - CPH
16th Sept - CPH - SFO
1st Sept - SFO - CPH
16th Sept - CPH - SFO
Aug 1, 2014, 11:17 pm
#1474
Join Date: Jul 2014
Posts: 62
I would say it is way to early to say. Both plus and biz have many free seats still.
Aug 2, 2014, 10:52 am
#1475
Join Date: Mar 2012
Location: San Francisco, CA
Programs: BA (Gold), A3 (Gold), Hilton (Gold), Priority Club (Plat)
Posts: 42
Aug 2, 2014, 10:57 am
#1476
Join Date: Jul 2007
Location: CPH
Programs: EBD, AB OWS (Gold)
Posts: 459
Look for when E,H,M and Q class start getting less than 9. The closer to 0 they get, the better chance you have for an upgrade. Plenty of room in the back of the bus normally means no upgrade, even when you are in Plus.
It is not possible to use OT for a bonus trip. If you paid for the tickets and they are issued by SAS (117-xxx), then contact OT as you should be able to apply for an upgrade.
Last edited by gakke; Aug 2, 2014 at 11:06 am
Aug 4, 2014, 10:07 am
#1477
Join Date: Mar 2012
Location: San Francisco, CA
Programs: BA (Gold), A3 (Gold), Hilton (Gold), Priority Club (Plat)
Posts: 42
"It is not possible to use OT for a bonus trip. If you paid for the tickets and they are issued by SAS (117-xxx), then contact OT as you should be able to apply for an upgrade".
It is not a bonus flight, but I did book the flight on a third party site. I contacted optiontown but they just said there are no upgrades available, but I thought I would still be able to apply in case they come up. I guess not.
It is not a bonus flight, but I did book the flight on a third party site. I contacted optiontown but they just said there are no upgrades available, but I thought I would still be able to apply in case they come up. I guess not.
Aug 13, 2014, 10:45 pm
#1479
Join Date: Jul 2014
Posts: 62
Aug 29, 2014, 5:12 pm
#1480
Join Date: Jun 2014
Location: East coast, USA
Programs: Star Alliance, Miles and More, Mileage Plus, AAdvantage
Posts: 13
Upgrade
Update: I got my upgrade EWR-ARN, and it was lovely 
I didn't upgrade my return flight and ended up regretting it. I think I'll keep flying SAS and going through OT, I had no problems whatsoever.
I didn't upgrade my return flight and ended up regretting it. I think I'll keep flying SAS and going through OT, I had no problems whatsoever.
Aug 31, 2014, 7:29 am
#1481
Join Date: Oct 2010
Location: CPH
Programs: EBG, HHonors Gold, Club Carlson Elite
Posts: 68
The best OT strategy for my flights?
Hi
On my last IC flight with SK (CPH-SFO), I was sucessfuly upgraded to PLUS through OT both ways. However now, I am looking into getting to IND from 21. to 26. Sept. And from what I see, my chances of OT to PLUS are quite slim, at least on my outbound flight. I have booket SK 925 and UA 3742, changing in IAD. And returning on UA 5975 and SK 944, changing in ORD.
This is what ExpertFlyer comes back with:
SK 925: C2 D0 Z0 R0 J0 Y8 S3 B0 P0 A0 E9 M9 H9 Q9 V9 W9 U0 K0 L0 T0 O0 G9 N0
SK 944: C9 D9 Z6 R0 J0 Y9 S9 B5 P0 A0 E9 M9 H9 Q9 V9 W9 U9 K9 L0 T0 O0 G9 N0
SK 925 doesn't look to good, and SK 944 also seems to be filling up. I have booked these routes in GO Flex, so I can change it to something else, but options seem quite bad for outbound. What strategy would you recommend?
Currently I have only requested OT to PLUS for both connections.
Thanks for your help and advice.
Brgds
llunow
On my last IC flight with SK (CPH-SFO), I was sucessfuly upgraded to PLUS through OT both ways. However now, I am looking into getting to IND from 21. to 26. Sept. And from what I see, my chances of OT to PLUS are quite slim, at least on my outbound flight. I have booket SK 925 and UA 3742, changing in IAD. And returning on UA 5975 and SK 944, changing in ORD.
This is what ExpertFlyer comes back with:
SK 925: C2 D0 Z0 R0 J0 Y8 S3 B0 P0 A0 E9 M9 H9 Q9 V9 W9 U0 K0 L0 T0 O0 G9 N0
SK 944: C9 D9 Z6 R0 J0 Y9 S9 B5 P0 A0 E9 M9 H9 Q9 V9 W9 U9 K9 L0 T0 O0 G9 N0
SK 925 doesn't look to good, and SK 944 also seems to be filling up. I have booked these routes in GO Flex, so I can change it to something else, but options seem quite bad for outbound. What strategy would you recommend?
Currently I have only requested OT to PLUS for both connections.
Thanks for your help and advice.
Brgds
llunow
Last edited by llunow; Aug 31, 2014 at 12:25 pm
Sep 22, 2014, 5:15 am
#1482
Join Date: Sep 2014
Posts: 1
OT upgrade to business SFO - CPO
Hi! Flying from SF to CPO on 27.10.14(SK936). Requested Upgrade on OT to business today. Expertflyer data:
C/9 D/9 Z/9 J/0 Y/9 S/9 B/9 P/0 A/0 E/9 M/9 H/9 Q/9 V/9 W/9 U/9 K/9 L/9 T/9 O/0 G/
Have not done this before, anyone who can say something about Our chanses?
C/9 D/9 Z/9 J/0 Y/9 S/9 B/9 P/0 A/0 E/9 M/9 H/9 Q/9 V/9 W/9 U/9 K/9 L/9 T/9 O/0 G/
Have not done this before, anyone who can say something about Our chanses?
Sep 22, 2014, 6:25 am
#1484
Join Date: Jun 2014
Programs: EuroBonus Diamond
Posts: 169
Stolen from gakke further up:
Look for when E,H,M and Q class start getting less than 9. The closer to 0 they get, the better chance you have for an upgrade. Plenty of room in the back of the bus normally means no upgrade, even when you are in Plus.
Sep 22, 2014, 2:40 pm
#1485
Join Date: Sep 2014
Posts: 1
Best time to buy upgrade and price
Hello folks,
I've tried optiontown once, and got upgraded to SAS Plus on OSL-EWR. Very happy and everything worked perfectly.
However, I'm flying EWR-OSL on the 20. December, and the price for SAS Business is 500 euros, which I find a bit expensive. So, to my question: does anyone have any experience on how long before your flight you should purchase optiontown? Any experience on price on upgrade to Business on OSL-EWR-OSL?
Thanks
I've tried optiontown once, and got upgraded to SAS Plus on OSL-EWR. Very happy and everything worked perfectly.
However, I'm flying EWR-OSL on the 20. December, and the price for SAS Business is 500 euros, which I find a bit expensive. So, to my question: does anyone have any experience on how long before your flight you should purchase optiontown? Any experience on price on upgrade to Business on OSL-EWR-OSL?
Thanks