E-rewards [Master Thread]
Jul 18, 2012 | 7:34 pm
#976
Join Date: May 2008
Location: Las Vegas since 11/2023
Programs: No status anywhere anymore, it was fun while it lasted
Posts: 4,648
WSJ Redemption
I currently subscribe to the Wall Street Journal. E-Rewards has a 26-week subscription as a $50 reward, but it says you are not eligible if you're a current subscriber. Does anyone have an idea if it would work to let my subscription expire, wait a few weeks, then get one from E-Rewards in my wife's name?
Jul 18, 2012 | 7:58 pm
#977
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
I currently subscribe to the Wall Street Journal. E-Rewards has a 26-week subscription as a $50 reward, but it says you are not eligible if you're a current subscriber. Does anyone have an idea if it would work to let my subscription expire, wait a few weeks, then get one from E-Rewards in my wife's name?
Jul 18, 2012 | 10:31 pm
#978
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,664
By my math, it should have gone down by $52.50... so that still doesn't work.
Maybe it has something to do with $ you earned since your Membership Year ended?
Jul 19, 2012 | 7:39 am
#979
Suspended
Join Date: Aug 2004
Location: 33.9929N 83.4207W
Programs: DL Skymiles
Posts: 644
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country. 
W T F?
FT'ers never travel do they?
I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
W T F?
FT'ers never travel do they?
I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
Jul 19, 2012 | 7:53 am
#980
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,499
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country.
W T F?
FT'ers never travel do they? I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
W T F?
FT'ers never travel do they?
I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
Jul 19, 2012 | 8:24 am
#981
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,401
No change for my Aug 01 expiration date. They have not replied my 2 emails asking them to clarify, and the expiration date remain August 1st.
I also dont understand HOW the number of expiring currency keeps changing.
I have had $277xx expiring to start with. I redeemed $70 for a $25 Macy GC 2 days ago. Shouldn't the expiring number now being $207xx? Nope, now it shows $219xx. How could that happen? Where the additional $12 coming from?
I am torn between redeeming $100 for 2K UA miles or $100 for 4K PC pts.
I also dont understand HOW the number of expiring currency keeps changing.
I have had $277xx expiring to start with. I redeemed $70 for a $25 Macy GC 2 days ago. Shouldn't the expiring number now being $207xx? Nope, now it shows $219xx. How could that happen? Where the additional $12 coming from?
I am torn between redeeming $100 for 2K UA miles or $100 for 4K PC pts.
Can't help you on the currency movement
Jul 19, 2012 | 8:25 am
#982
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,401
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country.
W T F?
FT'ers never travel do they? I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
W T F?
FT'ers never travel do they?
I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
Jul 19, 2012 | 1:07 pm
#983
Join Date: Dec 2010
Posts: 61
Definitely been happening to me over the last three weeks. I just assumed they have more people signed up than ever before, though admittedly it's not the most scientific observation.
Jul 20, 2012 | 4:45 am
#984
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite
Posts: 1,688
I'm a long-timer with e-rewards, and also have periodically received an offer that had expired even though I responded seconds after the offer hit my inbox.
I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.
That was their story, anyway.
I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.
That was their story, anyway.
Jul 20, 2012 | 9:05 am
#985
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,342
It's 75% of what you earned prior to the end of your Membership Year, which is 30 days before your expiration date.
By my math, it should have gone down by $52.50... so that still doesn't work.
Maybe it has something to do with $ you earned since your Membership Year ended?
By my math, it should have gone down by $52.50... so that still doesn't work.
Maybe it has something to do with $ you earned since your Membership Year ended?
By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?
They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.
Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.
Jul 20, 2012 | 9:08 am
#986
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,342
Would you mind to give more information?
I have the same issue juiceman has - we travel internationally several times a year, totaling to 2 to 3 months. I simply delete all the e-Reward emails when aboard. My Points let me click thru no matter where I am but e-Reward is such a nuisance when you are outside the country.
I have the same issue juiceman has - we travel internationally several times a year, totaling to 2 to 3 months. I simply delete all the e-Reward emails when aboard. My Points let me click thru no matter where I am but e-Reward is such a nuisance when you are outside the country.
Jul 20, 2012 | 9:10 am
#987
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 30,342
I also had several survey errors. I finally emailed them with the error message and screen print. I got an apology email several days later to invite me for the survey again - only to get a "this survey has expired" message.
I gave up.
Jul 20, 2012 | 11:01 am
#988
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,025
I'm a long-timer with e-rewards, and also have periodically received an offer that had expired even though I responded seconds after the offer hit my inbox.
I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.
That was their story, anyway.
I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.
That was their story, anyway.
Jul 20, 2012 | 11:07 am
#989
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,499
It's (free) software that hides your IP address so that e-rewards don't realise you are abroad. Some kind person here (Tiki I think) pointed me in that direction. I'm not good at computers though, so got hubby to download it! It's a bit of a pain and significantly slows the computer down when it is turned on, but does solve the issue.
Jul 21, 2012 | 1:45 pm
#990
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond
Posts: 958
So there might be $ earned within the 1st month of the new Membership Year, and because currency expiring 30 days before end of Membership Year, therefore they became expiring now?
By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?
They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.
Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.
By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?
They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.
Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.
1. Yup, it's definitely the case that the currency you continue to earn keeps adding to the pile of currency shown as expiring
2. But, if you have been told specifically that your currency won't expire, you don't have to worry that it still shows as expiring (at least based on my experience, of course). That happened to me too; I did get a response when I wrote them indicating that I did not have to worry about it, and my currency did not expire when I went over the date ^
Apparently they don't really have a way to change the display on your home page, but the designation as a "valuable member whose currency won't expire" overrides that.
FTF