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Old Jul 19, 2012 | 8:25 am
  #982  
Mary2e
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Originally Posted by The Juiceman
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country.
W T F?
FT'ers never travel do they? I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.
This happened to me last weekend. I got 3 of them, and all had expired within hours of getting the email. For one of them, I got the email, immediately went to take the survey, and it was closed.
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