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Old Jul 21, 2012 | 1:45 pm
  #990  
FullTimeFlyer
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15 Years on Site
 
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond
Posts: 958
Originally Posted by Happy
So there might be $ earned within the 1st month of the new Membership Year, and because currency expiring 30 days before end of Membership Year, therefore they became expiring now?

By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?

They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.

Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.
A couple of things from my own experience:

1. Yup, it's definitely the case that the currency you continue to earn keeps adding to the pile of currency shown as expiring
2. But, if you have been told specifically that your currency won't expire, you don't have to worry that it still shows as expiring (at least based on my experience, of course). That happened to me too; I did get a response when I wrote them indicating that I did not have to worry about it, and my currency did not expire when I went over the date ^

Apparently they don't really have a way to change the display on your home page, but the designation as a "valuable member whose currency won't expire" overrides that.

FTF
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