E-rewards [Master Thread]
Apr 27, 2012 | 4:27 am
#886
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
The last survey I received was dated Feb 29 - nothing since then, and I check the site daily. Based on the postings here, it doesn't seem this is a widespread issue - has anyone seen anything like this in the past? Other than emailing their customer service, any other suggestions?
Honestly, how much of this thread did you actually read?
Your question is one that gets asked OVER and OVER and OVER again (like many/most of the questions posed on this thread). And there isn't necessarily some magic answer. But, sometimes it pays to read a significant chunk of existing material; no guarantees, of course.
Apr 27, 2012 | 4:42 am
#887
Join Date: Nov 2006
Location: Norway, Maine
Programs: United Silver and HH Diamond
Posts: 1,538
Kathy is quite correct. This question gets asked probably once every month or two. One suggestion is to update your profile. Another is to send them an email. Neither suggestion guarantees more surveys; they just work for some people.
Apr 27, 2012 | 5:34 am
#888
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite
Posts: 1,688
The key is to get the invite from something other than an airline program, as that restricts your options to only that airline.
Apr 27, 2012 | 10:19 am
#889
Join Date: Mar 2007
Posts: 206
I haven't been answering surveys for a month or so but I logged in because I'm 300 miles short for an award ticket that I need next month and USAir and all of the other airlines that I had as redemption options have disappeared except for United. Funny thing is, I'm pretty sure I joined through USAir. I guess I'm going to be looking for an invite from another sponsor, cash out my current account and then start a new one.
Apr 27, 2012 | 11:51 am
#890
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 855
Received an interesting email from eRewards today on my wife's account. It said that she took and completed a survey recently that had an $8.50 value. The email said she was not qualified to have taken the survey and that they have removed $7.50 from her account and left $1 for her trouble. Strange. She (I) only take the surveys they send and qualify us for.
Apr 27, 2012 | 12:10 pm
#891
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,860
Received an interesting email from eRewards today on my wife's account. It said that she took and completed a survey recently that had an $8.50 value. The email said she was not qualified to have taken the survey and that they have removed $7.50 from her account and left $1 for her trouble. Strange. She (I) only take the surveys they send and qualify us for.
Apr 27, 2012 | 1:16 pm
#892
Join Date: Aug 2011
Posts: 1
All of the airline mileage programs have disappeared as options for rewards. My husband still has Delta Skymiles listed for his account. I've sent them an e-mail but no response so far. What gives? I've got a decent balance and there is nothing I want.
Apr 27, 2012 | 2:20 pm
#893
Join Date: Sep 2009
Posts: 2,894
In a day or two, you will get an e-mail from them, referring to "recent changes of our airline sponsors." All of my airline reward options have also disappeared. We apparently need to get a new invitation to join e-Rewards from a sponsor that includes more airline options. Any ideas out there?
Apr 27, 2012 | 4:28 pm
#895
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
I still have Delta left. But that makes sense since I originally sign up with NWA. Wish I could get an invite from USAir.
Apr 28, 2012 | 7:56 pm
#897
Join Date: Oct 2006
Location: ABQ LAX SNA ITO
Programs: AA AS DL UA US WN Choice Gold, BW Diamond, PClub Plat, HHonnors Gold, Marriott, Carlson Gold
Posts: 224
Just checked my account which I have had since about 2002 and all the airlines partners and rewards are gone. Only the hotels are still there. I sent them an internal email asking what happened. Probably the usual, they weren't making enough money on the airline rewards so they removed them without warning. We better get used to this as it seems like an industry trend. Delta Skymiles pulled a sweet number on me last year when I was just a few hundred miles from a trip to Asia. Suddenly they increased the required miles from 60K to 80K overnight without warning. I stopped using DL for anything except to burn the miles I had with them. Now who will be next?
Apr 28, 2012 | 8:48 pm
#899
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
E-Rewards is really behaving strangely. Just the other days they activated my account. Now it has been deactivated again. Not sure what is going on.
Apr 28, 2012 | 8:55 pm
#900
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,073