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Old Apr 8, 2016, 6:21 pm
  #2221  
 
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 446
Originally Posted by chrisbarnett01
I have been waiting since march 14. No accor points have posted from clubopinions, nor from e-rewards.
Same thing here-- points from Club Opinions last posted on March 28. I have, weirdly enough, accrued enough points to now get Silver status (that is, if they ever post.) My last stay at an Accor hotel was in 2009...
turnleftbrighteyes is offline  
Old Apr 8, 2016, 7:12 pm
  #2222  
 
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
Originally Posted by senorric
As stated earlier, E-Rewards' non-payment of completed surveys, leads me, and maybe others, to believe this company may be in financial trouble and thus might be a candidate for bankruptcy.
Nope.
Spock Seat is offline  
Old Apr 9, 2016, 3:10 am
  #2223  
 
Join Date: Jan 2015
Posts: 783
Anyone had problems signing up to accor opinions using a hotmail address? I joined last night, it states I need to confirm by clicking the link in the email they have sent me but no email and not in junk box?
Is there any other hotel groups surveys that I can do to transfer to Hilton or Virgin airlines, including already use e-miles.
Tilly71 is offline  
Old Apr 10, 2016, 10:17 pm
  #2224  
 
Join Date: Feb 2016
Posts: 8
anyone got an update for the BAEC/ Avios points not posting issue? I have redeemed for over 30 days and still not yet got the avios in my BAEC account.
leolee210 is offline  
Old Apr 11, 2016, 1:59 am
  #2225  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Originally Posted by leolee210
anyone got an update for the BAEC/ Avios points not posting issue? I have redeemed for over 30 days and still not yet got the avios in my BAEC account.
So that's five of us then - me, Tilly71, you, michicam and mirror74.

Today is day 35 for my BAEC redemption on March 7th. I am already in contact with BAEC and E-Rewards.
goldencondor is offline  
Old Apr 11, 2016, 2:07 am
  #2226  
 
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Originally Posted by goldencondor
So that's five of us then - me, Tilly71, you, michicam and mirror74.

Today is day 35 for my BAEC redemption on March 7th. I am already in contact with BAEC and E-Rewards.
I don't think this in on BAEC side... me and my Mrs. have both redemptions for over 30 days now, not posting... just 3 more days, then complaining is due...
mirror74 is offline  
Old Apr 11, 2016, 2:17 am
  #2227  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Originally Posted by mirror74
I don't think this in on BAEC side... me and my Mrs. have both redemptions for over 30 days now, not posting... just 3 more days, then complaining is due...
It's just that other E-Rewards partners are paying out their rewards quickly. BAEC isn't, and according to others here, neither is Avios.com.
goldencondor is offline  
Old Apr 11, 2016, 3:15 am
  #2228  
 
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Originally Posted by goldencondor
It's just that other E-Rewards partners are paying out their rewards quickly. BAEC isn't, and according to others here, neither is Avios.com.
In previous months also BAEC was paying out rewards in some 5-10 days... but then after March 1st, everything stopped, and it seems, still not posting...
mirror74 is offline  
Old Apr 11, 2016, 3:24 am
  #2229  
 
Join Date: Jan 2015
Posts: 783
I can confirm we are awaiting credits from both BAEC & Avios from redemptions in early to mid March and nothing.
I got a credit in two days in late March to Virgin?
Tilly71 is offline  
Old Apr 11, 2016, 4:15 am
  #2230  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
Originally Posted by Tilly71
I can confirm we are awaiting credits from both BAEC & Avios from redemptions in early to mid March and nothing.
I got a credit in two days in late March to Virgin?
It has to be a problem related to BAEC/Avios or the engine room that handles avios miles (points.com?).
goldencondor is offline  
Old Apr 11, 2016, 5:04 am
  #2231  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,101
From BA on Twitter:

"Hi Andrew, we are currently investigating your claim with the partner and will contact you directly once we have received a response. Please accept our apologies for any inconvenience this has caused you."

'Investigating claim with the partner'. Sounds like they never received it...
goldencondor is offline  
Old Apr 11, 2016, 8:56 am
  #2232  
 
Join Date: Jan 2015
Posts: 783
HH points on my wife's account posted almost instantly today.😤
Tilly71 is offline  
Old Apr 11, 2016, 12:38 pm
  #2233  
 
Join Date: Sep 2009
Posts: 13
Originally Posted by goldencondor
From BA on Twitter:

"Hi Andrew, we are currently investigating your claim with the partner and will contact you directly once we have received a response. Please accept our apologies for any inconvenience this has caused you."

'Investigating claim with the partner'. Sounds like they never received it...
response by e-rewards:
A – Airline and hotel redemptions can take six to eight weeks to appear on your account. Most common reason for there to be a delay is when incorrect details are used.
michicam is offline  
Old Apr 11, 2016, 12:57 pm
  #2234  
 
Join Date: Jan 2015
Posts: 783
So basically they have extended the wait time to roughly another three weeks after 35 days. Might be worth replying back stating you have already redeemed recently with that redemption partner so it cannot be incorrect information supplied.
Tilly71 is offline  
Old Apr 11, 2016, 3:19 pm
  #2235  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,641
In which case you'd probably receive another form letter response.
diburning is offline  


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