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Club Carlson Program Changes eff. Mar 15, 2014

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Old Feb 19, 2014, 11:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: SanDiego1K
Please see post #20 for the official announcement from our CC rep.

CC rep confirms that changes occur March 15.

List of all 2014 Category Changes

Properties going from 6 to 7 (50k to 70k points):
Radisson Royal Hotel, Dubai
Radisson Blu Le Dokhan’s Hotel, Paris Trocadero
Radisson Blu 1835 Hotel & Thalasso, Cannes
Radisson Blu Le Metropolitan Hotel, Paris Eiffel
Radisson Blu Hotel Champs Elysees, Paris
The May Fair (London)
Plaza on the River, London
art’otel, Amsterdam
Radisson Royal Hotel, Moscow
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Club Carlson Program Changes eff. Mar 15, 2014

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Old Mar 19, 2014, 9:18 pm
  #151  
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Join Date: Jan 2003
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I was looking at specific London hotels for certain dates and I can tell you for a fact that the Westminster Park Plaza went DOWN from 70,000 points a night to 62,000 points/night for a studio room. In addition, at the Park Plaza County Hall, prior to the devaluation, the only thing offered when in a sold out situation for 70,000 points was a view room. Now, for 62,000/night they are offering a studio suite -- something that I much rather would have.

It seems to me, though, that these premium room are only offered when the normal complement of standard reward rooms is exhausted. Though, what Mommy Points suggests is a good work around to "force" a larger/better room for more points!
NJUPINTHEAIR is offline  
Old Mar 23, 2014, 2:24 am
  #152  
 
Join Date: Sep 2012
Location: AGH
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Just to confirm:

Mrz 23 2014 Earn Hotel Stay - Mar 17 2014 To Mar 18 2014 - Park Inn By Radisson **** - 8.892
Room Points 3.978
Food and Beverage Points 1.126
Promotion Points - Online Booking Bonus Points 2.000
Room Points - Gold 35% Bonus 1.393
Food and Beverage Points - Gold 35% Bonus 395

So, new Gold bonus percentage, but at least the Online booking bonus was credited as I booked before March 15th.
fassy is offline  
Old Mar 28, 2014, 1:15 pm
  #153  
 
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Well one upside to these changes - 2k online booking bonus received on my points-only redemption stay last week - previously these were only on cash or cash+points stays
EDIflyer is offline  
Old Mar 28, 2014, 1:42 pm
  #154  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,979
When did you do the booking? I thought the online booking bonus has been discontinued after 15th March.
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Old Mar 28, 2014, 5:57 pm
  #155  
 
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
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12th March. I thought it had just been made 'promotional' rather than being completely removed at present?
EDIflyer is offline  
Old Apr 2, 2014, 3:26 am
  #156  
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Did a few Cancun bookings at old price at 9K. Now I see all reservations cancelled and points returned. Price is up to 15K.

Called CS, and they noted hotel had cancelled. Opened a case requesting hotel to reinstate. Others had similar cases?
skaya is offline  
Old Apr 2, 2014, 7:05 am
  #157  
 
Join Date: Feb 2013
Posts: 219
Originally Posted by skaya
Did a few Cancun bookings at old price at 9K. Now I see all reservations cancelled and points returned. Price is up to 15K.

Called CS, and they noted hotel had cancelled. Opened a case requesting hotel to reinstate. Others had similar cases?
I have a few bookings at Park inn capetown at 15k points/night for a 9 day long reservation and is still intact even when the Hotel has gone to 28k points/night
I feel Club carlson CS is pretty helpful on most of the times.
Jasjot Sadana is offline  
Old Apr 3, 2014, 6:37 am
  #158  
 
Join Date: Dec 2006
Location: IND
Posts: 2,005
Originally Posted by skaya
Did a few Cancun bookings at old price at 9K. Now I see all reservations cancelled and points returned. Price is up to 15K.

Called CS, and they noted hotel had cancelled. Opened a case requesting hotel to reinstate. Others had similar cases?
I have the same issue. My 2 bookings in Cancun is cancelled. New points for the same days are weirdly 22.5K per day. I didn't call yet, though.
bobbybrown is offline  
Old Apr 4, 2014, 5:15 am
  #159  
 
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,214
Club Carlson Program Changes eff. Mar 15, 2014

15k regular vs 22.5k premium room?
blitzen is offline  
Old Apr 4, 2014, 5:41 am
  #160  
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Originally Posted by blitzen
15k regular vs 22.5k premium room?
Yes, only 22,5k biz rooms available June/July. Regular 15K shows up in April etc. CS has opened a case, and I have as well sent hotel e-mail directly.

Fully booked, renovation or some strange IT glitch
skaya is offline  
Old Apr 4, 2014, 9:29 pm
  #161  
 
Join Date: Jul 2007
Location: Atlanta
Posts: 229
The Hyatt Regency Cancun will be leaving Club Carlson and will be part of the RIU chain. Not sure of the exact date, but I'm sure that's the reason. - Although interesting that rooms are still available on points. Hope you get it resolved!
travisair is offline  
Old Apr 4, 2014, 11:22 pm
  #162  
 
Join Date: Feb 2013
Posts: 219
Originally Posted by skaya
Yes, only 22,5k biz rooms available June/July. Regular 15K shows up in April etc. CS has opened a case, and I have as well sent hotel e-mail directly.

Fully booked, renovation or some strange IT glitch
I have seen this issue of premium rooms listed only,at multiple properties which have dropped categories since Mar 15.And many a times,those premium rooms listed as of now,were standard award rooms earlier at old rates before this year's devaluation
Jasjot Sadana is offline  
Old Apr 5, 2014, 5:03 am
  #163  
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Originally Posted by travisair
The Hyatt Regency Cancun will be leaving Club Carlson and will be part of the RIU chain. Not sure of the exact date, but I'm sure that's the reason. - Although interesting that rooms are still available on points. Hope you get it resolved!
Well the Hyatt Regency is leaving the HYATT chain, but hardly related to Club Carlson

Last edited by skaya; Apr 5, 2014 at 4:02 pm Reason: typo
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Old Apr 5, 2014, 10:07 am
  #164  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
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Posts: 6,786
Skaya, something good has come from Travis's error: He has called our attention to the fact that the Hyatt Cancun is rebranding in addition to the point-price situation at the Radisson! Two hotels to be concerned about.
Brendan is offline  
Old Apr 5, 2014, 11:22 am
  #165  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,601
Originally Posted by fassy
Just to confirm:


So, new Gold bonus percentage, but at least the Online booking bonus was credited as I booked before March 15th.
Same here, I got Online booking bonus as well recently, even if my stay was AFTER 15.march
FFlash is offline  


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