Dear FlyerTalk Community:
As you are making your future travel plans, we wanted to let you know that we will be announcing several updates to Club Carlson that will be effective March 15, 2014. Our intent is to provide even greater value to our members while creating better alignment with other hotel programs. You can see all the details at
clubcarlson.com/programupdate, but I wanted to give you the headlines:
Members will now have a choice of room types for redemption, in addition to standard rooms. Hotel redemption categories will be updated, and a new tier added, as the Carlson Rezidor Hotel Group will soon be rolling out an expertly curated collection of luxury hotels, under the Quorvus Collection.
Our members will continue to earn 20 points per dollar spent, with Award Nights still starting at 9,000 Gold Points. Beginning March 15, the rate at which Elite members earn bonus points will change to 15% for Silver and 35% for Gold. Concierge members will continue to receive rich rewards that include a 75% earning bonus. Members will now receive online booking bonuses on a promotional basis.
Redeemed Award Nights will now be combined with qualifying paid nights to count toward Elite Status. And our members can now earn points on food and beverage purchases during Award Night stays. We have also added new retail gift card partners to the already extensive list with redemption starting at 7,000 points.
Since we launched Club Carlson nearly 3 years ago, we have always strived to provide great experiences and industry-leading value to our members. Given our growth, we feel this has been recognized and we want to thank you for your business.
We look forward to your sharing ideas and feedback as we continue to evolve the program. And the next time you travel, we hope to have the opportunity of serving you at one of our more than 1,000 participating Radisson BluŽ, RadissonŽ, Park PlazaŽ, Park InnŽ by Radisson, and Country Inns & Suites By CarlsonSM hotels worldwide.
With warm regards,
Rachael Marret
Senior Vice President, Customer Engagement, Club Carlson