Nov 5, 2015, 11:11 am
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
QR Al Safwa First Class Lounge
Sep 29, 2021, 11:06 pm
#2146
Join Date: Jan 2012
Programs: QR Platinum / SQ Gold
Posts: 147
I will fly with wife and 1 year old daughter from Asia to Europe. Both my wife and I are QRPC Plats and fly in business but we fly on upgraded tickets (ECO>BIZ to get rid of our QPoints). Due many schedule changes and cancellations I had to rebook our flight and our current booking class shows C (as I-Class wat not anymore available). Would be there any chances that I will be granted access to AS?
Sep 30, 2021, 6:42 am
#2147
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I will fly with wife and 1 year old daughter from Asia to Europe. Both my wife and I are QRPC Plats and fly in business but we fly on upgraded tickets (ECO>BIZ to get rid of our QPoints). Due many schedule changes and cancellations I had to rebook our flight and our current booking class shows C (as I-Class wat not anymore available). Would be there any chances that I will be granted access to AS?
Oct 1, 2021, 3:49 am
#2149
Join Date: Dec 2007
Location: Johannesburg
Programs: QRPC Plat, Hyatt Globalist, Hilton Diamond, IHg Diamond Amb, Sixt Diamond, Avis Pres, AmexCenturion
Posts: 488
Oct 1, 2021, 6:52 am
#2150
Join Date: Oct 2010
Location: Sweden
Programs: Oneworld Emerald, EBG
Posts: 249
Denied access
I had purchased an R class ticket to DOH with an A class connection to DXB. The booking engine clearly stated that lounge access was included ( it was not the cheapest fare). Anyway the unfriendly person in the lounge denied me access and told me to go to Al Mourjan - I’m oneworld emerald.
I think this is quite upsetting.
Who’s right and who’s wrong.
Would appreciate some advice.
I think this is quite upsetting.
Who’s right and who’s wrong.
Would appreciate some advice.
Oct 1, 2021, 7:10 am
#2151
Join Date: Aug 2015
Location: Aberdeen
Programs: BA Gold, IHG Diamond Ambassador
Posts: 650
All First tickets include access on departure so no idea why they didn’t let you in?! That is assuming you were looking to gain access on your connection immediately prior to travel to DXB. Wouldn’t apply on your way home in DOH.
Oct 1, 2021, 9:13 am
#2152
Join Date: Oct 2010
Location: Sweden
Programs: Oneworld Emerald, EBG
Posts: 249
Yes it was on my way to Dubai.
Got a response from the Customer Care that I had purchased a ”Family ticket” which is not correct. I bought a Classic R class.
Qatar is great in the air but ........ on the ground.
Got a response from the Customer Care that I had purchased a ”Family ticket” which is not correct. I bought a Classic R class.
Qatar is great in the air but ........ on the ground.
Oct 3, 2021, 8:35 am
#2153
Join Date: Aug 2013
Posts: 82
10 hour layover
Hi, I have a 10 hour layover next week in Doha, JFK-DOH-HKG flying in C. Not sure if I will need a room to sleep as the JFK-DOH leg is an overnight flight. Is it worth paying up for the AS lounge for food/drinks alone, or better to spend that money in one of the restaurants outside (Armani/Harrod's?) and spend the rest of the time in AM? Want to treat myself before a 21 day quarantine in HKG. Thanks.
Oct 3, 2021, 8:45 am
#2154
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Hi, I have a 10 hour layover next week in Doha, JFK-DOH-HKG flying in C. Not sure if I will need a room to sleep as the JFK-DOH leg is an overnight flight. Is it worth paying up for the AS lounge for food/drinks alone, or better to spend that money in one of the restaurants outside (Armani/Harrod's?) and spend the rest of the time in AM? Want to treat myself before a 21 day quarantine in HKG. Thanks.
Oct 4, 2021, 9:04 pm
#2155
Join Date: Feb 2019
Posts: 15
Hi All,
Not to make things more confusing, but I'm on my return leg of dxb-doh-ams on a business classic fair with the dxb-doh being first and to my shock I was let into the al safwa lounge.
After reading this thread I did head straight to the business lounge, the guy checking the tickets saw my first class inbound and said it'll be fine times have changed. I said my inbound was less then an hour and didn't it have to be longer and he said no it'll be fine so go there.
I pretty much repeated what he said to the guy checking people into Al safwa so I didn't look like someone trying to sneak in and he said it was fine and I could enter so maybe now shirt haul inbound does get you into Al safwa even if the main leg is business or I just got lucky?
Not to make things more confusing, but I'm on my return leg of dxb-doh-ams on a business classic fair with the dxb-doh being first and to my shock I was let into the al safwa lounge.
After reading this thread I did head straight to the business lounge, the guy checking the tickets saw my first class inbound and said it'll be fine times have changed. I said my inbound was less then an hour and didn't it have to be longer and he said no it'll be fine so go there.
I pretty much repeated what he said to the guy checking people into Al safwa so I didn't look like someone trying to sneak in and he said it was fine and I could enter so maybe now shirt haul inbound does get you into Al safwa even if the main leg is business or I just got lucky?
Oct 4, 2021, 9:46 pm
#2156
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
Hi All,
Not to make things more confusing, but I'm on my return leg of dxb-doh-ams on a business classic fair with the dxb-doh being first and to my shock I was let into the al safwa lounge.
After reading this thread I did head straight to the business lounge, the guy checking the tickets saw my first class inbound and said it'll be fine times have changed. I said my inbound was less then an hour and didn't it have to be longer and he said no it'll be fine so go there.
I pretty much repeated what he said to the guy checking people into Al safwa so I didn't look like someone trying to sneak in and he said it was fine and I could enter so maybe now shirt haul inbound does get you into Al safwa even if the main leg is business or I just got lucky?
Not to make things more confusing, but I'm on my return leg of dxb-doh-ams on a business classic fair with the dxb-doh being first and to my shock I was let into the al safwa lounge.
After reading this thread I did head straight to the business lounge, the guy checking the tickets saw my first class inbound and said it'll be fine times have changed. I said my inbound was less then an hour and didn't it have to be longer and he said no it'll be fine so go there.
I pretty much repeated what he said to the guy checking people into Al safwa so I didn't look like someone trying to sneak in and he said it was fine and I could enter so maybe now shirt haul inbound does get you into Al safwa even if the main leg is business or I just got lucky?
Oct 4, 2021, 9:52 pm
#2157
Join Date: Feb 2019
Posts: 15
So maybe the rules have changed and all that matters now is that you have a first class ticket on any part?
And thank you, enjoying it much more as last time I only got like 45 minutes if that as my connevtion time was an hour and ten minutes.
Oct 5, 2021, 10:59 am
#2160
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186