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Old Nov 5, 2015, 11:11 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,

Hamad International Airport (HIA) offers passengers a number of different lounges.

This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.

Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page

Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf

Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.

Can I use the Qatar Airways Al Safwa Lounge?

Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.

Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.

Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.

- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)

Arrival access on mid and long haul? (eg. coming from LHR in F)

YES

​​​​​
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)

Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.

Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.

What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.

Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here

What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'


What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.

Updated: 19/11/2023


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QR Al Safwa First Class Lounge

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Old Dec 10, 2021, 4:38 am
  #2236  
 
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,493
Originally Posted by salehir
I am flying into DOH in Eco and flying out DOH on BA in J. I am QR Plat and was wondering if i would be allowed in Al Safwa or is it only if flying on QR Metal?
It has to be J on QR metal.
realgaga is offline  
Old Dec 10, 2021, 6:26 am
  #2237  
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Originally Posted by salehir
I am flying into DOH in Eco and flying out DOH on BA in J. I am QR Plat and was wondering if i would be allowed in Al Safwa or is it only if flying on QR Metal?
Originally Posted by realgaga
It has to be J on QR metal.
QR Plat in BA J would be Al Mourjan.
As realgaga mentioned, to benefit from the Al Safwa access perk when flying Business, you would need to fly QR.
ISTFlyer is offline  
Old Dec 11, 2021, 5:02 am
  #2238  
 
Join Date: Sep 2018
Location: ZRH
Programs: BA Gold, SQ Gold, AF Gold, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 66
We‘ll be flying DOH - SFO on QR in J (J fare class) but the ticket was issued by AA (rebooked) would we be able to pay for access to AS?
CH_flyer is offline  
Old Dec 11, 2021, 5:26 am
  #2239  
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Originally Posted by CH_flyer
We‘ll be flying DOH - SFO on QR in J (J fare class) but the ticket was issued by AA (rebooked) would we be able to pay for access to AS?
Yes you could.
ISTFlyer is offline  
Old Dec 11, 2021, 9:35 pm
  #2240  
 
Join Date: Nov 2021
Programs: Etihad Platinum, Qatar Platinum, Virgin Australia Platinum, BA Gold
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Does fare bucket P (business lite) as a Qatar Platinum member get you access?
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Old Dec 11, 2021, 9:49 pm
  #2241  
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Originally Posted by jjl161
Does fare bucket P (business lite) as a Qatar Platinum member get you access?
The answer is no. You would be directed to the First Class status lounge if it's open or Al Mourjan if the status lounges are closed.
ISTFlyer is offline  
Old Dec 14, 2021, 4:56 am
  #2242  
 
Join Date: Jun 2011
Location: New York
Programs: Delta SM
Posts: 153
What bubbles are they serving these days?
ruby&carlos is offline  
Old Dec 15, 2021, 4:46 am
  #2243  
 
Join Date: May 2020
Location: LHR
Programs: OWE, *G
Posts: 219
Originally Posted by ruby&carlos
What bubbles are they serving these days?
In November it was Veuve Clicquot La Grande Dame 2008 and Laurent Perrier Rose.
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Old Dec 18, 2021, 1:07 am
  #2244  
 
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
Originally Posted by Andrew35K
In November it was Veuve Clicquot La Grande Dame 2008 and Laurent Perrier Rose.
same on 5th of December
Traveller999 is offline  
Old Dec 18, 2021, 1:11 am
  #2245  
 
Join Date: Oct 2019
Location: Vienna, Austria
Posts: 710
Isn’t is basically always or in recent years been La grande dame an LP rose? They could definitely upgrade to better ones but that’s always been the offering from what I recall
NickRivas is offline  
Old Dec 18, 2021, 2:52 pm
  #2246  
 
Join Date: Mar 2011
Posts: 130
I am flying ZRH - BKK in Business on Qatar toay.

i used the option to buy access to the first class lounge in the app.

However, the receipt shows BKK - ZRH now.

did i make a mistake or is that normal?
MTHTravel is offline  
Old Dec 19, 2021, 9:20 am
  #2247  
 
Join Date: Oct 2019
Location: Vienna, Austria
Posts: 710
Anyone know when are the “peak” times for this lounge? More like when are the private sleeping rooms more likely to be empty?

also, when it comes to food/drink…is there also a “pause” like in AM at 4 am when they don’t serve things for an hour or so?
NickRivas is offline  
Old Dec 20, 2021, 3:54 am
  #2248  
 
Join Date: Jan 2012
Programs: BAEC Gold
Posts: 336
I have purchased access to Al Safwa having experienced how busy AM is in the early morning in the last couple of weeks. I was trying to find info on the shower situation in AS but was unable to. Are the only showers located inside the sleeping rooms? The idea behind booking AS in advance was to stay away from the madness that is AM in the mornings right now and also get to shower before boarding my long long flight to the US.
avneeshj is offline  
Old Dec 20, 2021, 8:28 am
  #2249  
 
Join Date: Aug 2005
Location: Magic Kingdom
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Originally Posted by avneeshj
I have purchased access to Al Safwa having experienced how busy AM is in the early morning in the last couple of weeks. I was trying to find info on the shower situation in AS but was unable to. Are the only showers located inside the sleeping rooms? The idea behind booking AS in advance was to stay away from the madness that is AM in the mornings right now and also get to shower before boarding my long long flight to the US.
You don't have to be in the sleeping room to get a shower. They have showers in the spa area. It shouldn't be that busy.
arabiamark is online now  
Old Dec 21, 2021, 1:35 pm
  #2250  
 
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,508
I'll probably check in on this in a couple weeks when it is more relevant, but are they still allowing regional F --> J connections free access to AS? Asking as Mom is flying CAI-DOH-US in J (A and D fare classes) early next month and I was going to purchase her a pass to AS as a Christmas gift, but don't want to do that if she gets in free regardless . If she is denied access, can she purchase it at the lounge?

Either way, is there a page on the official website that states the access policy (either this or the prior restrictions)? I could have sworn I saw it somewhere on there but I cannot find it.
lowfareair is offline  


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