Nov 29, 2014, 6:48 pm
Last edit by: Matt4
Qatar Airways Stopover Package (STPC)
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
The QR STPC (stopover) policy?
Jan 11, 2017, 4:27 pm
#331
Join Date: Oct 2016
Location: BRU & CGK
Programs: GarudaMiles, Qatar Privilege Club, Miles&More
Posts: 206
Do I qualify?
Hey guys,
I have an upcoming trip CGK-BRU on the 16th of April in I class.
18.45 - 23.20 CGK-DOH
and
8.20-14.00 DOH-BRU
9 hour transit in Doha, qualify by means of what I paid for the ticket and fare class, ...
Except, there are no shorter connections available except if I would take the flight out of CGK at 00:20!! It's like they purposely planned this
Well according to me that's the previous day but maybe that's not how QR will see this.
I will give them a call later and check but in the meantime, anyone experienced this before?
I have an upcoming trip CGK-BRU on the 16th of April in I class.
18.45 - 23.20 CGK-DOH
and
8.20-14.00 DOH-BRU
9 hour transit in Doha, qualify by means of what I paid for the ticket and fare class, ...
Except, there are no shorter connections available except if I would take the flight out of CGK at 00:20!! It's like they purposely planned this
Well according to me that's the previous day but maybe that's not how QR will see this.I will give them a call later and check but in the meantime, anyone experienced this before?
Jan 11, 2017, 4:51 pm
#332
Join Date: Feb 2013
Location: ATH
Programs: A3,BA
Posts: 157
The routing with the less transit time is with the 00:20 flight as you mention.
Jan 12, 2017, 3:01 am
#333
Join Date: Apr 2012
Posts: 3,944
Zolex QRs STPC rules as stated in http://www.qatarairways.com/global/e...mmodation.page say "There is no connection of less than 8 hours available;". There is nothing about 'same day'! There is a shorter connection under 8 hours so you do not qualify for STPC.
Jan 12, 2017, 7:24 am
#334
Join Date: Oct 2016
Location: BRU & CGK
Programs: GarudaMiles, Qatar Privilege Club, Miles&More
Posts: 206
<strong>Zolex</strong> QRs STPC rules as stated in <a href=""http://www.qatarairways.com/global/en/transit-accommodation.page"">http://www.qatarairways.com/global/en/transit-accommodation.page</a> say "There is no connection of less than 8 hours available;". There is nothing about 'same day'! There is a shorter connection under 8 hours so you do not qualify for STPC.
Jan 12, 2017, 8:00 am
#335
Join Date: Apr 2012
Posts: 3,944
zolex look at http://www.flyertalk.com/forum/qatar...ht-tour-2.html for one suggestion, http://www.flyertalk.com/forum/qatar...hour-visa.html about a visa and https://discoverqatar.qatarairways.com/ for tourist information.
Jan 12, 2017, 10:15 am
#336
Join Date: Oct 2016
Location: BRU & CGK
Programs: GarudaMiles, Qatar Privilege Club, Miles&More
Posts: 206
zolex look at http://www.flyertalk.com/forum/qatar...ht-tour-2.html for one suggestion, http://www.flyertalk.com/forum/qatar...hour-visa.html about a visa and https://discoverqatar.qatarairways.com/ for tourist information.
Jan 12, 2017, 11:09 am
#337
Join Date: Apr 2012
Posts: 3,944
Zolex there are at least two reports in the http://www.flyertalk.com/forum/qatar...ht-tour-2.html thread.
Jan 12, 2017, 5:36 pm
#338
Join Date: Mar 2012
Location: NYC
Programs: BAEC Silver, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 407
I think I am eligible for STPC and I'd just like to confirm. I'm flying the following itinerary in R fare class:
HND-DOH
00.01-05.50
9h 20m layover
DOH-AMS
15.10-21.00
Is there anything I am missing that would deny me STPC?
HND-DOH
00.01-05.50
9h 20m layover
DOH-AMS
15.10-21.00
Is there anything I am missing that would deny me STPC?
Jan 12, 2017, 5:44 pm
#339
Join Date: Aug 2015
Location: London
Programs: BAEC Gold
Posts: 96
However, my reading of it is that USD 150 STPC would be available. I'm going to give it a go anyway.
Jan 12, 2017, 6:58 pm
#340
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Zolex QRs STPC rules as stated in http://www.qatarairways.com/global/e...mmodation.page say "There is no connection of less than 8 hours available;". There is nothing about 'same day'! There is a shorter connection under 8 hours so you do not qualify for STPC.
https://www.ccra.com/wp-content/uplo...2015-Trade.pdf
Is the "on that day of departure" one of the rules that has changed?
Jan 13, 2017, 12:49 am
#341
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 5,038
I also booked a trip to Tokyo, on the way back I selected a 22 hour layover landing at 350 AM and departing at 2 AM. Any experience with the hotels when flying Bus? It's 150 per person and not PNR?
Jan 13, 2017, 1:36 am
#342
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
In this link in the wiki it says : There is no immediate connection available between Qatar Airways to Qatar Airways flights on that day of departure from origin
https://www.ccra.com/wp-content/uplo...2015-Trade.pdf
Is the "on that day of departure" one of the rules that has changed?
https://www.ccra.com/wp-content/uplo...2015-Trade.pdf
Is the "on that day of departure" one of the rules that has changed?
In my case, on the day I am departing looking at midnight to midnight, there is no shorter connection than 9 hours. The flight I am booked on departs at 7.25pm.
However there is a flight the same evening, but after midnight at 1.20am that arrives at the destination at the same time, and the transit in DOH is less than 3 hours.
I called QR and they said that I was eligible for STPC. So it looks like they only look at whether there is a shorter connection on the day you are actually booked on.
Jan 13, 2017, 2:29 am
#343
Join Date: Apr 2012
Posts: 3,944
sxc the reference you quote is out of date!. If you read the Wiki on this thread you will see
"Edit: reference this Feb 2015 agency guidline for STPC details: https://www.ccra.com/wp-content/uplo...2015-Trade.pdf. Note the STPC rules changed mid 2016 so some details may no longer be valid." (My bold).
Those are NOT the rules for STPC! the basic rules will be found on http://www.qatarairways.com/global/e...mmodation.page.
"However there is a flight the same evening, but after midnight at 1.20am that arrives at the destination at the same time, and the transit in DOH is less than 3 hours.". Thus there IS a shorter connection! According to the current rules you do NOT qualify for STPC. The person you spoke to is probably still using the old rules because QR have not informed them of the new rules.
Unless you do something you risk arriving at the STPC desk in DOH only to be told that you do not qualify for STPC.
"Edit: reference this Feb 2015 agency guidline for STPC details: https://www.ccra.com/wp-content/uplo...2015-Trade.pdf. Note the STPC rules changed mid 2016 so some details may no longer be valid." (My bold).
Those are NOT the rules for STPC! the basic rules will be found on http://www.qatarairways.com/global/e...mmodation.page.
"However there is a flight the same evening, but after midnight at 1.20am that arrives at the destination at the same time, and the transit in DOH is less than 3 hours.". Thus there IS a shorter connection! According to the current rules you do NOT qualify for STPC. The person you spoke to is probably still using the old rules because QR have not informed them of the new rules.
Unless you do something you risk arriving at the STPC desk in DOH only to be told that you do not qualify for STPC.
Jan 13, 2017, 4:07 am
#344
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
sxc the reference you quote is out of date!. If you read the Wiki on this thread you will see
"Edit: reference this Feb 2015 agency guidline for STPC details: https://www.ccra.com/wp-content/uplo...2015-Trade.pdf. Note the STPC rules changed mid 2016 so some details may no longer be valid." (My bold).
Those are NOT the rules for STPC! the basic rules will be found on http://www.qatarairways.com/global/e...mmodation.page.
"However there is a flight the same evening, but after midnight at 1.20am that arrives at the destination at the same time, and the transit in DOH is less than 3 hours.". Thus there IS a shorter connection! According to the current rules you do NOT qualify for STPC. The person you spoke to is probably still using the old rules because QR have not informed them of the new rules.
Unless you do something you risk arriving at the STPC desk in DOH only to be told that you do not qualify for STPC.
"Edit: reference this Feb 2015 agency guidline for STPC details: https://www.ccra.com/wp-content/uplo...2015-Trade.pdf. Note the STPC rules changed mid 2016 so some details may no longer be valid." (My bold).
Those are NOT the rules for STPC! the basic rules will be found on http://www.qatarairways.com/global/e...mmodation.page.
"However there is a flight the same evening, but after midnight at 1.20am that arrives at the destination at the same time, and the transit in DOH is less than 3 hours.". Thus there IS a shorter connection! According to the current rules you do NOT qualify for STPC. The person you spoke to is probably still using the old rules because QR have not informed them of the new rules.
Unless you do something you risk arriving at the STPC desk in DOH only to be told that you do not qualify for STPC.
Jan 13, 2017, 4:19 am
#345
Join Date: Apr 2012
Posts: 3,944
sxc to misquote Barak Obama 'Yes they can'! Remember this is QR! On either this thread or the http://www.flyertalk.com/forum/qatar...l#post27754025 thread there is an instance where the passenger was told at the STPC desk in DOH transfer he did not qualify despite of e-mail confirmation!
On either this thread or the http://www.flyertalk.com/forum/qatar...l#post27754025 thread there is an instance where the passenger was told at the STPC desk in DOH transfer he did not qualify despite of e-mail confirmation!
Last edited by remdk; Jan 13, 2017 at 11:20 am Reason: missing words added