Nov 29, 2014, 6:48 pm
Last edit by: Matt4
Qatar Airways Stopover Package (STPC)
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
Note : STPC has not been available since COVID started and won't probably be available before the end of the year 2022 due to the World Cup. But you can book a StopOver hotel for a discounted price with Discover Qatar (starting at $14 for 4* and $20 for 5*) until 24th October 2022 (no later, again due to the Wolrd Cup)
•Passengers with a transit time of between 8 and 24 hours are eligible for a stopover package (STPC) in Doha, offered by Qatar Airways.
•An STPC request can be made as early as 361 days in advance, but no later than 72 hours prior to departure. The STPC is either offered complimentary or bookable at a fee.
•For group bookings, different rules apply.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
III. STPC is not available if the booking includes flights to or from Abu Dhabi (AUH), Bahrain (BAH), Dubai (DWC), Dubai (DXB), Kuwait (KWI), Muscat (MCT), Ras Al Khaimah (RKT) and Sharjah (SHJ). .
•If the passenger holds a temporary passport/travel document.
•If the passenger holds separate tickets.
IV. STPC package includes
•Hotel room for the duration of the passenger’s stay (5-star hotel for Business Class passengers / 3-star hotel for Economy Class passengers). If there is a change in the Flight Schedule and the new connection time in Doha becomes less than 8 hours then the existing hotel confirmation will become invalid.
•Temporary entry visa fee to Doha, Qatar*.
•Transfer HIA - hotel - HIA.
•Meal voucher (depends on duration of the transit).
V. To book STPC
•Update PNR with passport number and nationality (tickets need to be issued).
•Contact Qatar Airways, providing credit card number including expire date and CVC code.
VI. Different scenarios for STPC
•QR is operating an immediate connection with seats available in the desired cabin, but the passenger has booked a connection with transit time of 8-24 hours. STPC is not permitted either complimentary or against a fee.
•QR is operating an immediate connection but no seats are available in the desired cabin. If the passenger has booked a ticket on the next available connection with a transit of between 8-24 hours, STPC against payment is permitted.
•QR is not operating an immediate connection; all the connections have a transit time of between 8-24 hours. Passenger may choose any connection and receive STPC free of charge. There are reports that this may no longer be correct.
*Confirmation of your hotel at Doha does not guarantee entry into the State of Qatar. This is entirely at the discretion of the immigration authorities.
Website: http://www.qatarairways.com/global/e...mmodation.page
Anecdote: a code-share DOH-CMN within the 8-hour window did not disqualify me from STPC. In other words it is only QR operated flights that are used for connection time calculations.
I have STPC- What do I need to Do?
This is covered in the wiki of http://www.flyertalk.com/forum/qatar...t-do-i-do.html.
How does the new Free stopover affect STPC?
QR have just launched a new free stopover policy. See http://www.qatarairways.com/english_...ease_plusqatar, http://www.qatarairways.com/global/en/plusqatar.page and http://www.flyertalk.com/forum/qatar...on-2017-1.html for details.
At the moment STPC sappears to be unaffected except for 'multi city' bookings. At this very early stage there is no clear practice as to who qualifies!
Updated 21-SEP-2022.
The QR STPC (stopover) policy?
Jan 30, 2017, 12:33 am
#393
Join Date: Sep 2011
Location: Dublin
Programs: BA Bronze! Avis PC
Posts: 312
I'm flying "R" fare from PSA-AKL on April. I called to organise my STPC and CS called me back to confirm a schedule change and my entitlement to accommodation as my connection is 8.05 hrs. Took another 5 days to receive email confirmation.
Jan 30, 2017, 12:44 am
#394
Join Date: Jul 2010
Programs: HHon Diamond, IHG Plat, SPG Gold, TG Gold, QR Plat, OZ Gold, AF Silver, Hertz #1 Gold, Priority Pass
Posts: 447
I am currently holding an R class booking (upgrading to F with Q credits) from BKK - DOH and with an over 8 hrs connection (less than 24). At the time of booking, there was no R class with shorter connection and looking at the site now, they only have one seat left (we are two traveling) on J class on the earlier connection (777).
Do you guys know if I am allowed STPC and if so, may I make my way to Al Safwa before taking the STPC?
Thanks!
Do you guys know if I am allowed STPC and if so, may I make my way to Al Safwa before taking the STPC?
Thanks!
Jan 30, 2017, 12:59 am
#395
Join Date: Jan 2007
Posts: 4,709
I am currently holding an R class booking (upgrading to F with Q credits) from BKK - DOH and with an over 8 hrs connection (less than 24). At the time of booking, there was no R class with shorter connection and looking at the site now, they only have one seat left (we are two traveling) on J class on the earlier connection (777).
Do you guys know if I am allowed STPC and if so, may I make my way to Al Safwa before taking the STPC?
Thanks!
Do you guys know if I am allowed STPC and if so, may I make my way to Al Safwa before taking the STPC?
Thanks!
Jan 30, 2017, 1:34 am
#396
Join Date: Apr 2012
Posts: 3,944
EzzerBKK as stated in post 381 "if your ticket class is sold out on a shorter connection then you do not qualify for STPC. However somewhere deep within the QR rules there is a clause that if a cabin is sold out, not just the ticket class, then STPC may be granted if both connections are over 8 hours. There was an example of this on the STPC thread (link above) some months ago." But the shorter connection needs to have an 8 hours + connection time.
Where are you looking for space. The QR seating plan does not say which seats are blocked and which are actually occupied. You need something like Expertflyer to see that. So even if the QR plan says there is only one seat left there may in fact be a number of unoccupied but blocked seats. That immediately excludes STPC as does the shorter connection being under 8 hours. Add to this the granting of STPC where a shorter connection of 8 hours + is sold out is discretionary then there is no way you will get STPC.
If you want to leave the airport no matter if it is STPC, Free 96 hour visa, paid visa etc. then you may use Al Safwa before going through Immigration etc.
Where are you looking for space. The QR seating plan does not say which seats are blocked and which are actually occupied. You need something like Expertflyer to see that. So even if the QR plan says there is only one seat left there may in fact be a number of unoccupied but blocked seats. That immediately excludes STPC as does the shorter connection being under 8 hours. Add to this the granting of STPC where a shorter connection of 8 hours + is sold out is discretionary then there is no way you will get STPC.
If you want to leave the airport no matter if it is STPC, Free 96 hour visa, paid visa etc. then you may use Al Safwa before going through Immigration etc.
Jan 30, 2017, 1:46 am
#397
Join Date: Jul 2010
Programs: HHon Diamond, IHG Plat, SPG Gold, TG Gold, QR Plat, OZ Gold, AF Silver, Hertz #1 Gold, Priority Pass
Posts: 447
EzzerBKK as stated in post 381 "if your ticket class is sold out on a shorter connection then you do not qualify for STPC. However somewhere deep within the QR rules there is a clause that if a cabin is sold out, not just the ticket class, then STPC may be granted if both connections are over 8 hours. There was an example of this on the STPC thread (link above) some months ago." But the shorter connection needs to have an 8 hours + connection time.
Where are you looking for space. The QR seating plan does not say which seats are blocked and which are actually occupied. You need something like Expertflyer to see that. So even if the QR plan says there is only one seat left there may in fact be a number of unoccupied but blocked seats. That immediately excludes STPC as does the shorter connection being under 8 hours. Add to this the granting of STPC where a shorter connection of 8 hours + is sold out is discretionary then there is no way you will get STPC.
If you want to leave the airport no matter if it is STPC, Free 96 hour visa, paid visa etc. then you may use Al Safwa before going through Immigration etc.
Where are you looking for space. The QR seating plan does not say which seats are blocked and which are actually occupied. You need something like Expertflyer to see that. So even if the QR plan says there is only one seat left there may in fact be a number of unoccupied but blocked seats. That immediately excludes STPC as does the shorter connection being under 8 hours. Add to this the granting of STPC where a shorter connection of 8 hours + is sold out is discretionary then there is no way you will get STPC.
If you want to leave the airport no matter if it is STPC, Free 96 hour visa, paid visa etc. then you may use Al Safwa before going through Immigration etc.
Looks like STPC will be a long shot then - thanks for the in-depth on this. Will keep you guys posted if I have any sucess.
For exiting airport after "transit security and Al Safwa, I presume there is an escalator down to immigration somewhere in the departure hall? Never done this as I have always just exited or transited.
Thanks a lot!
Jan 30, 2017, 2:04 am
#398
Join Date: Apr 2012
Posts: 3,944
EzzerBKK according to the very sparse information you give you do NOT qualify for STPC!
Using the Dashboard widget 'About DOH Airport' and clicking on 'Long connections' will lead you to a section about leaving the airport. Here are a number of links that describe the process of exiting the airport.
Using the Dashboard widget 'About DOH Airport' and clicking on 'Long connections' will lead you to a section about leaving the airport. Here are a number of links that describe the process of exiting the airport.
Jan 31, 2017, 5:11 pm
#400
Join Date: Sep 2003
Location: OSL
Posts: 2,646
My partner is booked CGK-DOH-BRU. The only flight the day he leaves is an 1845-2320 to DOH, followed by a next morning flight at 0830. However, leaving just past midnight, the day after, there's a flight that connects to the morning flight. This past midnight flight does not exist on the day he's leaving. Because there's no same-day flight I take it he will qualify? This is in business.
If he does qualify, how do you get the airport hotel? There're reports of people managing to get this - I assume the main hotel must be booked out? I've currently booked him the airport hotel in any event which we'll keep however would accept gladly if QR feels like picking up the cost.
Thanks
If he does qualify, how do you get the airport hotel? There're reports of people managing to get this - I assume the main hotel must be booked out? I've currently booked him the airport hotel in any event which we'll keep however would accept gladly if QR feels like picking up the cost.
Thanks
Jan 31, 2017, 11:11 pm
#401
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
My partner is booked CGK-DOH-BRU. The only flight the day he leaves is an 1845-2320 to DOH, followed by a next morning flight at 0830. However, leaving just past midnight, the day after, there's a flight that connects to the morning flight. This past midnight flight does not exist on the day he's leaving. Because there's no same-day flight I take it he will qualify? This is in business.
If he does qualify, how do you get the airport hotel? There're reports of people managing to get this - I assume the main hotel must be booked out? I've currently booked him the airport hotel in any event which we'll keep however would accept gladly if QR feels like picking up the cost.
Thanks
If he does qualify, how do you get the airport hotel? There're reports of people managing to get this - I assume the main hotel must be booked out? I've currently booked him the airport hotel in any event which we'll keep however would accept gladly if QR feels like picking up the cost.
Thanks
Feb 1, 2017, 12:35 am
#402
Join Date: Apr 2012
Posts: 3,944
dodgeflyer if you read the Wiki you will find that the reference to 'the same day' was removed with the rule changes last year. Now no time frame is set just 'A shorter connection'.
Without the exact dates of travel I can only give my opinion that your partner does not qualify for STPC.
sxcs situation is different in that he has been given STPC whilst not actually qualifying under the new rules. If it is discovered by QR they will normally cancel the reservation and NOT tell the passenger until STPC check-in in DOH.
Without the exact dates of travel I can only give my opinion that your partner does not qualify for STPC.
sxcs situation is different in that he has been given STPC whilst not actually qualifying under the new rules. If it is discovered by QR they will normally cancel the reservation and NOT tell the passenger until STPC check-in in DOH.
Feb 1, 2017, 5:49 am
#403
Join Date: Sep 2003
Location: OSL
Posts: 2,646
Thanks sxc and remdk. The Wiki actually isn't that clear on it. What is unclear overall (but now understand) is the concept of same-day - you may have a departure one day and be happy with it, and not check other days. I digress - I knew the option post midnight, just wasn't keen paying 3x the price for the shorter connection!
Regardless, given the airport hotel has a cancellation notice I won't pursue it and just keep the existing booking.
Thanks both!
Regardless, given the airport hotel has a cancellation notice I won't pursue it and just keep the existing booking.
Thanks both!
Feb 9, 2017, 5:04 am
#404
Join Date: Jan 2011
Programs: AFKL PLT, BA Gold, SK Gold, AY Gold, A3 Silver, LH FTL, IHG Gold, Marriott Silver
Posts: 408
I'm flying HEL-DOH-SGN an vv. on R-class ticket next week and I contacted QR to ask for STPC in DOH as my connection times are 9h5min and 8h20min respectively. My understanding was that a free STPC is only possible for one or the other connection, not both ways, but lo and behold, I just received two hotel vouchers, one for outbound (Movenpick) and one for inbound (Oryx Rotana)! I was surprised and happy, as this makes the long stopovers much more enjoyable.