LukeO9

You again avoid my point. There is more than one circumstance within QF policy where funds can be lost without flying - forming a double payment if QF receives a Gov. bailout.

LukeO9

If the Gov. is suggesting Oz citizens return home coz borders might close and QF is allowing changes free but payment of possible fare difference (i.e. the near travel premium prices), aren't they being exploitative during a crisis?
Note: other scenarios are possible.

Dave Noble

There is nothing exploitative if the airline is charging what it would do normally

If it was to zero out anything other than F,J and Y for example and so force people to buy full fare tickets, that would be - looking at availability recently, there was nothing suggesting that it had done so

Looking at the codeshares via Dubai for Saturday, shows "F4 A4 J7 C7 D7 I7 Y9 B9 H9 K9 M9 L9 S9 N9" - trying to make a booking LHR-SYD is coming out at GBP767 one way on Saturday and GBP688 on Sunday

Nothing that seems at all exploitative there that I can see

Looking at fares to London, Los Angeles and Singapore, there is no minimum stay requirements on its cheapest fares - combined with that there is reasonable availability over weekend, seems that people can return / make a one way journey without paying high fares

LukeO9

If QF is not going to be socially responsible, they are not in a position to receive a socialist bailout form the Gov.

LukeO9

Is it so hard to change the online process to not include the change fee? Sure they will/might reimburse, but by taking it, aren't they conducting a profiteering "rebate system".

LukeO9

Thats coz you're not looking for it.
Example - inbound international transferring to domestic > 24hrs later on separate ticket. To adhere to strict Gov. instructions, this transfer must now occur <24hrs. Original ticket price during sale - now pay premium "near departure" price. Pay QF or a Gov. fine?

Dave Noble

Where people have chosen to buy separate tickets, then they accepted the impacts of doing so - if someone has to pay a change fee on a domestic ticket because they found it cheaper than buying a through ticket for their journey, then they need to accept that this was a choice

There are cheap fares still available domestically too - another example of exploitation?

It just seems that you have got something against Qantas and want to imply all sorts of wrongdoing

For those that set off internationally, it seems that Qantas has reasonable availability offerings that should enable people with economy tickets to get back with no or small cost

If it was only offering F,J,W,Y availability ( or close to that ) that would seem that it was taking advantage ( or flights were almost full )

LukeO9

You're ignoring the current situation. Why?

Dave Noble

Regardless of the situation - it was a deliberate choice for someone to buy separate tickets rather than purchase as a though itinerary - they should expect to pay fees to change bookings where fees are not waived - they could have purchased a through ticket and had all the benefits of a throught ticket , but may well have had to pay more. those that paid for the through ticket are getting the benefit of having done so

Even in this situation, people still need to be responsible for their own choices

There is still plenty of availability on domestic flights - not as if the fares have been increased

LukeO9

It is stunning that you would avoid the fundamental component of the post.
Your presence on the forum is undoubtable invaluable, but your unwaivering support of the airlines is again exposed.

Dave Noble

Unwaivering support ? The fundamental accusation being made seems to be that Qantas is somehow profiteering with changes etc - for which I see no proof - just mud slinging with no evidence

Rather than just sling around what it might be doing - do you have some evidence of any wrongdoing by Qantas

If people are overseas and want to return, they are getting fee free changes - there is also enough availability on routes I looked at , for it to appear that there is decent invemtory availability suh that fare differences should be able to nil or minimal

If it was refusing any waivers when all other airlines seem to be doing so, I would think differently. If people have made multiple bookings to save money, then those domestic $100 fees being due is one of those consequences that was chosen to risk

nmenaker

I can't even get into a booking anymore. Now one of my flights has changed/been cancelled.. can't even confirm if the connecting is still open. Can't get to booking engine on the website, just errors out

og

This problem happens regularly. Nothing new here. It’s taking a long time for cancellations to flow through the system. The Commodore 64 in Coward Street is at capacity.

minz56

I feel sorry for the people at QF processing this. Can you manage how many flights and passengers are involved? And then once they have completed the task they may well be told they no longer have a job.

My first booking after 31 March is on 11 April and it hasn't been cancelled yet. It's an AAdvantage booking on QF so I need it to cancel so that I have a decent shot of AA waiving the points reinstatement fee. I'm being patient though as I am with bookings after that.

Dave Noble

..misread it