Meet Up & Tips Thread AUH-CMB-CGK fare:

TIPS
PSA: You WILL receive TPs and Avios even on promotional fare I Class (the no miles restriction only applies to UL's own programme).
1. The footrest on the Neo is pretty useless. It's not deep enough to hold both feet, and too high for anyone over 5ft!
2. The IFE on the Neo is crisp, but the screens on the A321-200s are also very good - they fold out from the central armrest
3. Despite the 2300 departure time from AUH, meals are provided - and thus the lights come on. There's no blindfold in the UL miniature amenity kit, so bring your own.
4. Even with the seat in front of you fully reclined, there is plenty of space to get out
5. Despite the IFE and power boxes, there is a huge amount of legroom (even for me at 6ft).
6. Upon arrival into CGK, try and grab a golf-buggy to Passport Control. It is free, and tipping is hugely frowned upon (there's a sign) - it's much quicker than walking.
7. Dependent on your passport, you may have to fill in an Immigration form. UL do not stock them onboard.
8. Once through to the baggage hall, grab a Customs form, UL wont provide this on the plane, but you'll need it to exit into the main arrivals area.
9. If using Grab Taxi (around 60% cheaper than the official airport taxis), head to the right once through into the main Arrivals area. It will lead into the car park, where you will meet your driver.
10. UL use Check-In Desks C5-C9 - between entrances 2 and 3. There is Security upon entry, but only for your baggage.
11. The Saphire CGK lounge has poor air-con, but decent drinks and acceptable food choices. Good wifi too, with views of the runway, so you can spot your plane landing. The buffet area has the best air-con if you're warm.
12. There is no Fast Track for UL passengers, and be cautious of the Ladies Only Lane at security - which often has shorter queues, but which I couldn't use.
13. If it's a bussed departure from CMB (clue:the downstairs gates) don't bust a gut to kick your heels in the lounge. J-class passengers are the very last ones to be picked (by a dedicated bus). If you are last minute, let one of the supervisors know and he/she will facilitate your passage through security. This can be a successful ploy if you are simply impatient and have a J-class bc
14. At CGK UL will check bags on separate tickets to final destination -- reportedly this holds even where non-OneWorld carriers are involved.

Irrops/ Cancellations

Email [email protected] with your preferred routing

Routings that have been accepted onto QR are
CGK-DOH (J) - AUH (F)
CMB-DOH (J) - AUH (F)

There is no J class, only F between DOH and AUH/DXB

UL has also rerouted direct to AUH on Eithad
If the CMB-AUH leg is cancelled - see if flying to Dubai is an option for you

Date Changes

Email [email protected] with your requested date changes

I emailed the above and they were able to change the flights but I had to call in to pay the fare difference - DON"T USE SKYPE as the line wasn't great to the call centre and the UL secure payment wouldn't take the keystrokes - instead call via a local contact centre number https://www.srilankan.com/en_uk/flyi...-us/contact-us I used the UK number +442085382000 and was connected to the same call centre and was able to pay the fare difference.

Original Route Crediting (ORC)
If you are collecting British Airways Tier Points and your flights were cancelled causing you to lose tier points when you were rerouted you may be able to claim ORC from the BA Executive Club - please see the following thread
https://www.flyertalk.com/forum/brit...r-s-guide.html

Missing Avios and Tier Points

Please refer to the following process note
https://www.flyertalk.com/forum/36270663-post10.html


Electronic Visa On Arrival

Electronic Customs Declaration
You will need to complete the declaration upon landing https://ecd.beacukai.go.id/


MEET-UP

Flight format: DD-MM-YY ULxxx AUH-CMB Username

Addendum 23-02-19: Please also add:
1. Positioning flights in the same format as above
2. Related hotel stays in a similar format: DD-MM-YY XXX(airport code) Hotel name Username








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Notes on ORC and reroutings

From https://www.flyertalk.com/forum/36234833-post1713.html:

Q. What's the recommend rerouting please when there's disruption on the outbound or inbound legs of this so as to minimize TP loss?

A. A few days before the trip? I'd go for the Etihad direct AUH-CGK, and do an ORC (original routing credit) claim for the full TPs
A week or so out? You could risk an ORC, but they're normally only supposed to be for last-minute changes, not well-planned rebookings.
1+ weeks out - depends which leg is the problem:
AUH-DOH-CGK is 60+140=200,
AUH-DOH-CMB-CGK is 60+40+140=240,
AUH-CMB-KUL-CGK is 140+40+40=220,
AUH-DOH-KUL-CGK is 60+140+40=240 (but they probably won't rebook onto this)

Be warned though! From the FT ORC thread: According to the BA T&Cs, ORC is only available for BA flights. In practice it seems to be granted on other carriers sometimes but not always.

Experiences and recommendations: