Last edit by: IanWorthington
Meet Up & Tips Thread AUH-CMB-CGK fare:
TIPS
PSA: You WILL receive TPs and Avios even on promotional fare I Class (the no miles restriction only applies to UL's own programme).
1. The footrest on the Neo is pretty useless. It's not deep enough to hold both feet, and too high for anyone over 5ft!
2. The IFE on the Neo is crisp, but the screens on the A321-200s are also very good - they fold out from the central armrest
3. Despite the 2300 departure time from AUH, meals are provided - and thus the lights come on. There's no blindfold in the UL miniature amenity kit, so bring your own.
4. Even with the seat in front of you fully reclined, there is plenty of space to get out
5. Despite the IFE and power boxes, there is a huge amount of legroom (even for me at 6ft).
6. Upon arrival into CGK, try and grab a golf-buggy to Passport Control. It is free, and tipping is hugely frowned upon (there's a sign) - it's much quicker than walking.
7. Dependent on your passport, you may have to fill in an Immigration form. UL do not stock them onboard.
8. Once through to the baggage hall, grab a Customs form, UL wont provide this on the plane, but you'll need it to exit into the main arrivals area.
9. If using Grab Taxi (around 60% cheaper than the official airport taxis), head to the right once through into the main Arrivals area. It will lead into the car park, where you will meet your driver.
10. UL use Check-In Desks C5-C9 - between entrances 2 and 3. There is Security upon entry, but only for your baggage.
11. The Saphire CGK lounge has poor air-con, but decent drinks and acceptable food choices. Good wifi too, with views of the runway, so you can spot your plane landing. The buffet area has the best air-con if you're warm.
12. There is no Fast Track for UL passengers, and be cautious of the Ladies Only Lane at security - which often has shorter queues, but which I couldn't use.
13. If it's a bussed departure from CMB (clue:the downstairs gates) don't bust a gut to kick your heels in the lounge. J-class passengers are the very last ones to be picked (by a dedicated bus). If you are last minute, let one of the supervisors know and he/she will facilitate your passage through security. This can be a successful ploy if you are simply impatient and have a J-class bc![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
14. At CGK UL will check bags on separate tickets to final destination -- reportedly this holds even where non-OneWorld carriers are involved.
Irrops/ Cancellations
Email [email protected] with your preferred routing
Routings that have been accepted onto QR are
CGK-DOH (J) - AUH (F)
CMB-DOH (J) - AUH (F)
There is no J class, only F between DOH and AUH/DXB
UL has also rerouted direct to AUH on Eithad
If the CMB-AUH leg is cancelled - see if flying to Dubai is an option for you
Date Changes
Email [email protected] with your requested date changes
I emailed the above and they were able to change the flights but I had to call in to pay the fare difference - DON"T USE SKYPE as the line wasn't great to the call centre and the UL secure payment wouldn't take the keystrokes - instead call via a local contact centre number https://www.srilankan.com/en_uk/flyi...-us/contact-us I used the UK number +442085382000 and was connected to the same call centre and was able to pay the fare difference.
Original Route Crediting (ORC)
If you are collecting British Airways Tier Points and your flights were cancelled causing you to lose tier points when you were rerouted you may be able to claim ORC from the BA Executive Club - please see the following thread
https://www.flyertalk.com/forum/brit...r-s-guide.html
Missing Avios and Tier Points
Please refer to the following process note
https://www.flyertalk.com/forum/36270663-post10.html
Electronic Visa On Arrival
TIPS
PSA: You WILL receive TPs and Avios even on promotional fare I Class (the no miles restriction only applies to UL's own programme).
1. The footrest on the Neo is pretty useless. It's not deep enough to hold both feet, and too high for anyone over 5ft!
2. The IFE on the Neo is crisp, but the screens on the A321-200s are also very good - they fold out from the central armrest
3. Despite the 2300 departure time from AUH, meals are provided - and thus the lights come on. There's no blindfold in the UL miniature amenity kit, so bring your own.
4. Even with the seat in front of you fully reclined, there is plenty of space to get out
5. Despite the IFE and power boxes, there is a huge amount of legroom (even for me at 6ft).
6. Upon arrival into CGK, try and grab a golf-buggy to Passport Control. It is free, and tipping is hugely frowned upon (there's a sign) - it's much quicker than walking.
7. Dependent on your passport, you may have to fill in an Immigration form. UL do not stock them onboard.
8. Once through to the baggage hall, grab a Customs form, UL wont provide this on the plane, but you'll need it to exit into the main arrivals area.
9. If using Grab Taxi (around 60% cheaper than the official airport taxis), head to the right once through into the main Arrivals area. It will lead into the car park, where you will meet your driver.
10. UL use Check-In Desks C5-C9 - between entrances 2 and 3. There is Security upon entry, but only for your baggage.
11. The Saphire CGK lounge has poor air-con, but decent drinks and acceptable food choices. Good wifi too, with views of the runway, so you can spot your plane landing. The buffet area has the best air-con if you're warm.
12. There is no Fast Track for UL passengers, and be cautious of the Ladies Only Lane at security - which often has shorter queues, but which I couldn't use.
13. If it's a bussed departure from CMB (clue:the downstairs gates) don't bust a gut to kick your heels in the lounge. J-class passengers are the very last ones to be picked (by a dedicated bus). If you are last minute, let one of the supervisors know and he/she will facilitate your passage through security. This can be a successful ploy if you are simply impatient and have a J-class bc
![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
14. At CGK UL will check bags on separate tickets to final destination -- reportedly this holds even where non-OneWorld carriers are involved.
Irrops/ Cancellations
Email [email protected] with your preferred routing
Routings that have been accepted onto QR are
CGK-DOH (J) - AUH (F)
CMB-DOH (J) - AUH (F)
There is no J class, only F between DOH and AUH/DXB
UL has also rerouted direct to AUH on Eithad
If the CMB-AUH leg is cancelled - see if flying to Dubai is an option for you
Date Changes
Email [email protected] with your requested date changes
I emailed the above and they were able to change the flights but I had to call in to pay the fare difference - DON"T USE SKYPE as the line wasn't great to the call centre and the UL secure payment wouldn't take the keystrokes - instead call via a local contact centre number https://www.srilankan.com/en_uk/flyi...-us/contact-us I used the UK number +442085382000 and was connected to the same call centre and was able to pay the fare difference.
Original Route Crediting (ORC)
If you are collecting British Airways Tier Points and your flights were cancelled causing you to lose tier points when you were rerouted you may be able to claim ORC from the BA Executive Club - please see the following thread
https://www.flyertalk.com/forum/brit...r-s-guide.html
Missing Avios and Tier Points
Please refer to the following process note
https://www.flyertalk.com/forum/36270663-post10.html
Electronic Visa On Arrival
- VoA may be obtained in advance via https://molina.imigrasi.go.id/
- Full details at https://molina.imigrasi.go.id/front/info/evoa
Electronic Customs Declaration
You will need to complete the declaration upon landing https://ecd.beacukai.go.id/
MEET-UP
Flight format: DD-MM-YY ULxxx AUH-CMB Username
Addendum 23-02-19: Please also add:
1. Positioning flights in the same format as above
2. Related hotel stays in a similar format: DD-MM-YY XXX(airport code) Hotel name Username
June 2024
July 2024
Frequency of Sales Events
29 Dec 2018
1 Sep 2019
19 Sep 2019
9 Oct 2019
29 Nov 2019
18 Dec 2019
16 Jan 2020
19 Feb 2020
(Covid: Jan 2020 - May 2023)
31 Aug 2023
24 Nov 2023 £732 (see https://www.flyertalk.com/forum/35768361-post1343.html)
31 Jan 2024 £725 (see https://www.flyertalk.com/forum/35961171-post1440.html)
You will need to complete the declaration upon landing https://ecd.beacukai.go.id/
MEET-UP
Flight format: DD-MM-YY ULxxx AUH-CMB Username
Addendum 23-02-19: Please also add:
1. Positioning flights in the same format as above
2. Related hotel stays in a similar format: DD-MM-YY XXX(airport code) Hotel name Username
June 2024
July 2024
Frequency of Sales Events
29 Dec 2018
1 Sep 2019
19 Sep 2019
9 Oct 2019
29 Nov 2019
18 Dec 2019
16 Jan 2020
19 Feb 2020
(Covid: Jan 2020 - May 2023)
31 Aug 2023
24 Nov 2023 £732 (see https://www.flyertalk.com/forum/35768361-post1343.html)
31 Jan 2024 £725 (see https://www.flyertalk.com/forum/35961171-post1440.html)
Oneworld: UL: DXB-CGK in J, $800 R/T
#1471
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 690
Has anyone had an aircraft change to Fits Airline while flying this itinerary? Today my aircraft was changed to "Fits operated by Sri Lankan" for my CMB-AUH leg. I board in an hour and am very curious as to what kind of "business class" this aircraft will have as Fits' own website says they don't have business. I thought something was weird when I checked in yesterday and there were only two rows of business showing. My itinerary still says business so I guess we'll see. I'll report back afterwards.
#1472
Join Date: Nov 2017
Location: Germany
Programs: BA GGL, CCR - TK G
Posts: 820
not double, but according to this: “Tier Points are awarded based on the date of your flight, so any tickets flown after the 1 April 2024 will contribute to your current Tier Point collection period along with the new defined period between 1 April 2024 to 31 March 2025, and will be counted as part of the Tier Point Adjustment.”
would it be better to fly after April 1st?
would it be better to fly after April 1st?
They will make this internally. Same as when tps nowadays post too late. Then you call and they manually just give u status.
This will happen here, too. The tp count for your old period. And then they will look when the new period ends and you will have 1200 tp.. But had 350 before the new deadline in the old year and will grant you gold with 1200. They will not count anything double.
#1473
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,398
Has anyone had an aircraft change to Fits Airline while flying this itinerary? Today my aircraft was changed to "Fits operated by Sri Lankan" for my CMB-AUH leg. I board in an hour and am very curious as to what kind of "business class" this aircraft will have as Fits' own website says they don't have business. I thought something was weird when I checked in yesterday and there were only two rows of business showing. My itinerary still says business so I guess we'll see. I'll report back afterwards.
#1474
Join Date: Apr 2014
Location: Taif, KSA
Programs: BA GGL, HH Diamond
Posts: 1,915
#1475
Join Date: Feb 2022
Location: YEG/KWI
Programs: EK Gold, QR Gold, Delta Silver Medallion, BAEC Bronze
Posts: 479
)
I tried researching more about Fits Airline (which is a Sri Lankan LCC airline) and ended up at an infamous review video by a controversial blogger *cough *cough*, seems like they operate ex-Indigo A320s (an Indian LCC) in a 3-3 configuration. I suspect you'll be flying in an economy cabin with a blocked middle seat.
Has anyone had an aircraft change to Fits Airline while flying this itinerary? Today my aircraft was changed to "Fits operated by Sri Lankan" for my CMB-AUH leg. I board in an hour and am very curious as to what kind of "business class" this aircraft will have as Fits' own website says they don't have business. I thought something was weird when I checked in yesterday and there were only two rows of business showing. My itinerary still says business so I guess we'll see. I'll report back afterwards.
#1476
Join Date: Jul 2023
Location: YWG/BAH/DMM
Posts: 171
Has anyone had an aircraft change to Fits Airline while flying this itinerary? Today my aircraft was changed to "Fits operated by Sri Lankan" for my CMB-AUH leg. I board in an hour and am very curious as to what kind of "business class" this aircraft will have as Fits' own website says they don't have business. I thought something was weird when I checked in yesterday and there were only two rows of business showing. My itinerary still says business so I guess we'll see. I'll report back afterwards.
It's the new "Mihin Lanka" I'd say.
Was there even a separate J config onboard?
#1477
)
I tried researching more about Fits Airline (which is a Sri Lankan LCC airline) and ended up at an infamous review video by a controversial blogger *cough *cough*, seems like they operate ex-Indigo A320s (an Indian LCC) in a 3-3 configuration. I suspect you'll be flying in an economy cabin with a blocked middle seat.
I tried researching more about Fits Airline (which is a Sri Lankan LCC airline) and ended up at an infamous review video by a controversial blogger *cough *cough*, seems like they operate ex-Indigo A320s (an Indian LCC) in a 3-3 configuration. I suspect you'll be flying in an economy cabin with a blocked middle seat.
![](https://cimg4.ibsrv.net/gimg/www.flyertalk.com-vbulletin/1500x1500/346302858_758154432444601_7258782415672591609_n_09a19a47e5616bb65a5f97a02dbecd90001ccd0e.jpg)
#1478
Join Date: Jan 2013
Location: London, UK
Programs: QF, TK, VA, SQ
Posts: 710
Hope gspurr's trip was OK, though if it was an overnight in club europe style seating that won't have been a fun time.
I noticed (not sure if it's new) later in the year at least, seems UL have got some 332s scheduled for CMB-CGK -- not sure if they're likely to stick (or a result of perceived increase in demand 😀
but if so would at least make one of the legs a bit more comfortable if so.
I'm contemplating doing this as a long (tier / status point rich) way of getting from UK back to Aus at Christmas, though need to get it approved by the other half...
I noticed (not sure if it's new) later in the year at least, seems UL have got some 332s scheduled for CMB-CGK -- not sure if they're likely to stick (or a result of perceived increase in demand 😀
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
I'm contemplating doing this as a long (tier / status point rich) way of getting from UK back to Aus at Christmas, though need to get it approved by the other half...
#1479
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 690
Sorry not to get back to you all sooner on my experience in Fits business on my CMB-AUH leg. It was indeed the seats that clubeurope managed to find pictures of. It was 2 rows of 2-2. The seats were quite comfortable. They did not have the legrests you get on the Sri-Lankan seats on this route, but that was fine by me as I'm a bit too tall for them anyways. The catering was the same as on UL flights. The flight attendants seem to a mix of Fits and Sri-Lankan crew members, similar to the mix you see on the Air Belgian planes that UL uses on CMB-BKK.
So in the end my worries were for naught and if you end up with this aircraft you will be fine. The only real negative is the much smaller cabin in front, which means you are more than likely going to have someone in the seat beside you.
So in the end my worries were for naught and if you end up with this aircraft you will be fine. The only real negative is the much smaller cabin in front, which means you are more than likely going to have someone in the seat beside you.
#1480
Join Date: Jun 2015
Location: London
Programs: BAEC Silver, Iberia Oro, Finnair Platinum, Hilton Diamond
Posts: 32
I just booked 2 of these to get me to BA Gold, 1-3 and 4-6 April, for EUR 970 each.
Does anyone know from what time you can drop your bag at AUH for the 23:00 flight? Need to get some work in and would be great to spend some time at the lounge to do that, otherwise I'll have to look for a day use hotel.
Does anyone know from what time you can drop your bag at AUH for the 23:00 flight? Need to get some work in and would be great to spend some time at the lounge to do that, otherwise I'll have to look for a day use hotel.
#1481
Join Date: Nov 2012
Location: UK
Programs: BA GGL, Marriott Ambassador
Posts: 373
I'm sure many people are aware of this already, but it (again) looks like Sri Lankan are on their last legs. OMAAT has a good summary of the current state of affairs: https://onemileatatime.com/news/sril...ines-collapse/. I bet they will muddle through this again, but its certainly worth booking these flights on a good credit card!
#1482
Join Date: Jul 2017
Location: London
Programs: BA Gold
Posts: 60
I just booked 2 of these to get me to BA Gold, 1-3 and 4-6 April, for EUR 970 each.
Does anyone know from what time you can drop your bag at AUH for the 23:00 flight? Need to get some work in and would be great to spend some time at the lounge to do that, otherwise I'll have to look for a day use hotel.
Does anyone know from what time you can drop your bag at AUH for the 23:00 flight? Need to get some work in and would be great to spend some time at the lounge to do that, otherwise I'll have to look for a day use hotel.
#1483
Join Date: Jul 2023
Location: YWG/BAH/DMM
Posts: 171
Rats and flight cancellations cripple SriLankan Airlines, minister issues ultimatum
Feb 28 2024: Several SriLankan Airlines flights at the Bandaranaike International Airport (BIA) in Katunayake were delayed while three flights were grounded this week – one due to a reported sighting of a rat onboard – leaving serious questions over the national carrier’s long term future and a government minister issuing a stark ultimatum.
The airline is yet to disclose the reasons for the latest cancellations, however, the national carrier has been hit with a spate of technical issues in recent weeks
Based on the airport’s flight leaderboard, SriLankan Airlines (UL) 207 to Abu Dhabi, UL 263 to Dammam, and UL 143 to Mumbai were canceled on Tuesday (27). Meanwhile, UL 470 to Incheon, UL 265 to Riyadh, UL 225 to Dubai and UL 103 to Male was delayed until further notice on the same day.
Sri Lankan Airlines Chairman Ashok Pathirage revealed that at a rat onboard at least one of the passenger jets led to the aircraft being grounded for three days. He added that if the rodent had damaged any of the wires, it would have posed a safety issue. Just weeks ago, a Sri Lankan Airlines flight from Melbourne, Australia, that was bound for Colombo was forced to U-turn, following technical difficulties.
The delays and complaints prompted the Ports, Shipping and Aviation Minister Nirmal Siripala de Silva to issue an ultimatum to the management at SriLankan airlines stressing the urgent need to improve operational procedures or face permanent grounding.
https://www.tamilguardian.com/conten...sues-ultimatum
The airline is yet to disclose the reasons for the latest cancellations, however, the national carrier has been hit with a spate of technical issues in recent weeks
Based on the airport’s flight leaderboard, SriLankan Airlines (UL) 207 to Abu Dhabi, UL 263 to Dammam, and UL 143 to Mumbai were canceled on Tuesday (27). Meanwhile, UL 470 to Incheon, UL 265 to Riyadh, UL 225 to Dubai and UL 103 to Male was delayed until further notice on the same day.
Sri Lankan Airlines Chairman Ashok Pathirage revealed that at a rat onboard at least one of the passenger jets led to the aircraft being grounded for three days. He added that if the rodent had damaged any of the wires, it would have posed a safety issue. Just weeks ago, a Sri Lankan Airlines flight from Melbourne, Australia, that was bound for Colombo was forced to U-turn, following technical difficulties.
The delays and complaints prompted the Ports, Shipping and Aviation Minister Nirmal Siripala de Silva to issue an ultimatum to the management at SriLankan airlines stressing the urgent need to improve operational procedures or face permanent grounding.
https://www.tamilguardian.com/conten...sues-ultimatum
#1484
Join Date: Apr 2014
Location: Taif, KSA
Programs: BA GGL, HH Diamond
Posts: 1,915
AUH-CMB was a good flight, business cabin full and about 95-99% full down the back.
Just waiting at gate 07 for Jakarta flight on an A330-200, J cabin has 3 seats free and Y is looking full.
Just waiting at gate 07 for Jakarta flight on an A330-200, J cabin has 3 seats free and Y is looking full.
#1485
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold Guest List
Posts: 1,442
Has anyone done this trip with a booking on the 2345 Qatar flight to DOH? With a 2200 arrival into AUH, I know there isn't a load of spare time, but this is far preferable to waiting until 0545