Norwegian budget long-haul [news and experience reports]

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Sep 18, 2013, 2:11 am

#91

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CEO Kjos missing opening ceremony due to DY delays

A yet another one - now JFK-OSL.
http://www.takeoff.dk/norwegian-matt...er-i-new-york/
Danish only
Left 70 pax and bagage at JFK.
Seems like HiFly found a great business model

And also OSL-BKK-OSL did not materialise - even the DYs CEO missed a opening ceremony - because his own airline could not delivery on time arrival

http://www.vg.no/nyheter/innenriks/a...artid=10135089

Sep 18, 2013, 1:57 pm

#92

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Quote:

Originally Posted by OFFlyer

http://www.vg.no/nyheter/innenriks/a...artid=10135089

Does it factor in that Norwegian sent the birds long haul after a very short test period on European legs? BA seem to have spend more time dooing European runs with the A380 and 787 to familiarize themselves with the planes. Have DY been too optimistic in their planning?

Sep 18, 2013, 2:06 pm

#93

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Not really, the short hops are usually for check flights to certify flight crew (who need a certain amount of starts and landings), nothing to do with the aircraft itself.

Sep 21, 2013, 6:08 pm

#94

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Quote:

Originally Posted by oliver2002

Not really, the short hops are usually for check flights to certify flight crew (who need a certain amount of starts and landings), nothing to do with the aircraft itself.

I was wondering if the crews and especially the ground crews lacked experience with the birds, and that added to the difficulties, not necessarily being the cause of

Sep 23, 2013, 5:00 am

#95

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Norwegian (DY) are calling the recent regularity issues with their two B787s a "crisis", and urges Boeing to meet with them this week, to discuss solutions to their extremely troublesome start to their long-haul operations, due to multiple technical issues to both their brand new dreamliner aircraft. Obviously this is not acceptable, and this is already a customer relations nightmare for Norwegian.

http://e24.no/boers-og-finans/norweg...ebbel/21614318

Snacky

Sep 23, 2013, 5:30 am

#96

oliver2002

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Both 788s are grounded again: http://www.reuters.com/article/2013/...0HJ0FF20130923

Sep 23, 2013, 12:41 pm

#97

ccohen322

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Quote:

Originally Posted by oliver2002

Both 788s are grounded again: http://www.reuters.com/article/2013/...0HJ0FF20130923

Jeez, this has been a tough launch. I get that there's always going to be early technical glitches to iron out, but nonetheless, the frequency is a little alarming imo.

Sep 23, 2013, 12:41 pm

#98

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Quote:

Originally Posted by oliver2002

Both 788s are grounded again: http://www.reuters.com/article/2013/...0HJ0FF20130923

Oh my.
We are at a point were it is breaking news when then actually do leave on time.

Sep 24, 2013, 8:39 am

#99

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i guess nobody runs statistics that are publicly available, but how is the dispatch reliability for JAL and ANA? Right after the grounding was lifted, Japanese media reported on almost any issue, but currently it is either running fairly smoothly, or the media has lost interest. Is Norwegian hit harder than other operators? Of course with only two birds, there are no spare planes arund in the fleet.

Sep 24, 2013, 12:10 pm

#100

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Quote:

Originally Posted by CPH-Flyer

I recently flew HEL-NRT on JAL, and was keeping an eye on JAL's 787s before that. Didn't see any major disruptions.

Sep 25, 2013, 1:05 am

#101

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Quote:

Originally Posted by CPH-Flyer

Of course with only two birds, there are no spare planes arund in the fleet.

Thats the key, DY only has two aircraft, so any minor snag disrupts the schedule. LOT has a similar problem with 5 aircraft. Just look a SK, even they have problems when the RR engines on the A330 act up, and they have a dozen widebodies

Sep 27, 2013, 12:48 am

#102

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Boeing execs visit OSL to get a public flogging:
http://www.reuters.com/article/2013/...0HL1XV20130925

and promises to have more spares on stock at DY stations:
http://www.reuters.com/article/2013/...0HL3PE20130925

Of course the compensation issue is not widely discussed...

My take is that DY is passing on the Hifly wet lease to Boeing 1:1.

Sep 27, 2013, 2:23 am

#103

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So when it came to passengers hit by such disruptions, did NAS re-book such passengers onto other carriers as under EC 261/2004?

Sep 28, 2013, 8:22 am

#104

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Out goes one Boeing 787 and in comes an Airbus 340? leased from HiFly instead.

I wouldn't be surprised if Boeing is picking up the tab for more than just the 1:1 capital/financing/leasing costs.

Sep 28, 2013, 9:06 am

#105

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Quote:

Originally Posted by GUWonder

Out goes one Boeing 787 and in comes an Airbus 340? leased from HiFly instead.

I wouldn't be surprised if Boeing is picking up the tab for more than just the 1:1 capital/financing/leasing costs.

LOT is threatening with litigation to get compensation for the problems. So Boeing may not be all that generous.
http://reuters.com/article/idUSL5N0H...30926?irpc=932