Norwegian budget long-haul [news and experience reports]
Sep 5, 2013, 5:06 am
#76
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Well, it seems that DY is learning the hard way that long-haul is not as easy as short-haul. One of their 787 down (again) for repair at ARN.
Danish only:
http://epn.dk/brancher/transport/luf...er-i-hangaren/
Danish only:
http://epn.dk/brancher/transport/luf...er-i-hangaren/
Conception is everything. DY advertises one way fares of DKK 999 between CPH and JFK. The average consumer will compare 999 (may times two for a return on a good day) to a believed SK price of DKK 4-6,000. DY is thus conceived to be waaay cheaper.
Reality is that the 999 price bucket was gone within hours of the announcment. In reality you are looking at at least DKK 4,000 return (DKK 1499+499 each way) - which is pretty damn close to SK fares. And then you have too add all the extras on DY (water, entertainment, blanket - yes USD 5 to borrow a blanket for a few hours). And the you have to deal with DYs terrible ground service on top (as a weekly regular on DY I am by no means impressed).
Great with competition and more direct routes - but I am unlikely to be on a DY 787.
Reality is that the 999 price bucket was gone within hours of the announcment. In reality you are looking at at least DKK 4,000 return (DKK 1499+499 each way) - which is pretty damn close to SK fares. And then you have too add all the extras on DY (water, entertainment, blanket - yes USD 5 to borrow a blanket for a few hours). And the you have to deal with DYs terrible ground service on top (as a weekly regular on DY I am by no means impressed).
Great with competition and more direct routes - but I am unlikely to be on a DY 787.
Sep 5, 2013, 5:19 am
#77
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DY must have a MRO contract in place for the 788 and a fallback scenario. It seems HiFly continues to help out, probably paid by Boeing.
Sep 5, 2013, 7:07 am
#78
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I am sure they do, but as the bird is still pretty rare in Stockholm, I wonder where the closet spares and trained engineers are. Would be pretty costly to have them on stand by in ARN I would assume. Boeing's chipping in the cot would probably depend heavily on the cause of the issue.
Sep 5, 2013, 7:42 am
#79
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It would be interesting to know why it is in Arlanda for repairs. (And who has the expertise in ARN to repair it) But with a fleet of only two (soon 3) that is bound to happen.
It is a funny perception, and I guess it will stick with many leisure travellers and they will go Norwegian first, book there because it is "cheap" without any comparision. (reminds me of trip with some friends, the booked with the "cheap" Sterling as it was back then, I booked business on Spanair for only dkk 300 more. I guess that is the price they paid for not checking properly. And I guess there will be a fair amount of people trapped by the "gotcha prices" of Norwegian.
It is a funny perception, and I guess it will stick with many leisure travellers and they will go Norwegian first, book there because it is "cheap" without any comparision. (reminds me of trip with some friends, the booked with the "cheap" Sterling as it was back then, I booked business on Spanair for only dkk 300 more. I guess that is the price they paid for not checking properly. And I guess there will be a fair amount of people trapped by the "gotcha prices" of Norwegian.
Sep 5, 2013, 7:56 am
#80
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It seems DY bought the Boeing 'GoldCare' package for the 787 MRO:
http://atwonline.com/operations/norw...care-agreement
Goldcare in Europe is done by Monarch: http://www.monarchaircraftengineerin...ews/Details/25
So my guess is the DY 788 got stranded in ARN and can't fly, so Monarch is using one of SAS's hangars to fix whatever is wrong...
http://atwonline.com/operations/norw...care-agreement
Goldcare in Europe is done by Monarch: http://www.monarchaircraftengineerin...ews/Details/25
So my guess is the DY 788 got stranded in ARN and can't fly, so Monarch is using one of SAS's hangars to fix whatever is wrong...
Sep 5, 2013, 4:55 pm
#81
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It seems DY bought the Boeing 'GoldCare' package for the 787 MRO:
http://atwonline.com/operations/norw...care-agreement
Goldcare in Europe is done by Monarch: http://www.monarchaircraftengineerin...ews/Details/25
So my guess is the DY 788 got stranded in ARN and can't fly, so Monarch is using one of SAS's hangars to fix whatever is wrong...
http://atwonline.com/operations/norw...care-agreement
Goldcare in Europe is done by Monarch: http://www.monarchaircraftengineerin...ews/Details/25
So my guess is the DY 788 got stranded in ARN and can't fly, so Monarch is using one of SAS's hangars to fix whatever is wrong...
Sep 5, 2013, 11:46 pm
#82
Join Date: Feb 2004
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Now that you mention it, I remember reading about DY buying the GoldCare package. But still, a bit unfortunate airport to get the bird stuck in it will take more time to get it ready if they have to fly in the engineers. I wonder if the start up difficulties will have an effect on people's willingness to rebook DY. Will it slow their progress, or is perceived price too strong a factor?
Sep 6, 2013, 4:32 am
#83
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But as Ryan Air has shown over quite a few years by now, being screwed by your airline is quite acceptable. The chances are it will only happen to the guy next door and not you.
Sep 9, 2013, 2:57 am
#84
Join Date: Feb 2004
Posts: 1,935
sample int from their site, nice.
Fort Lauderdale-Florida - Copenhagen
Sunday 1. Dec 2013 21:30 - Terminal: 4
Flight DY7040 - LowFare
Operated by Norwegian Long Haul
1 Adult $234.00
Return
Copenhagen - Fort Lauderdale-Florida
Friday 21. Feb 2014 14:45 - Terminal: 2
Flight DY7039 - LowFare
Operated by Norwegian Long Haul
1 Adult $275.80
Total price
incl. all taxes and surcharges $509.80
Fort Lauderdale-Florida - Copenhagen
Sunday 1. Dec 2013 21:30 - Terminal: 4
Flight DY7040 - LowFare
Operated by Norwegian Long Haul
1 Adult $234.00
Return
Copenhagen - Fort Lauderdale-Florida
Friday 21. Feb 2014 14:45 - Terminal: 2
Flight DY7039 - LowFare
Operated by Norwegian Long Haul
1 Adult $275.80
Total price
incl. all taxes and surcharges $509.80
Sep 9, 2013, 2:58 am
#85
Join Date: Feb 2004
Posts: 1,935
Oooop - here we go again
Sep 10, 2013, 7:47 pm
#86
Join Date: Feb 2004
Posts: 1,935
And again
Another DY 787 experience of the sort that you do not want:
http://www.vg.no/reise/artikkel.php?artid=10151700
This time OSL-JFK
This is starting to get critical for DY - it is a leadstory on dr.dk and obviously vg.no has it as well.
Currently there is a very high percentage of DY long haul flight that gets a major dealy 6-25 hours. Me thinks I would choose another airline for now
http://www.vg.no/reise/artikkel.php?artid=10151700
This time OSL-JFK
This is starting to get critical for DY - it is a leadstory on dr.dk and obviously vg.no has it as well.
Currently there is a very high percentage of DY long haul flight that gets a major dealy 6-25 hours. Me thinks I would choose another airline for now
Sep 12, 2013, 5:22 am
#87
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Sep 16, 2013, 2:37 pm
#90
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I'm thinking the return will be on FI, direct to Seattle. It's actually much cheaper than Norwegian to Oakland, factoring in the baggage and seat reservation fees. For the outbound, I was seduced by that $291 fare.