Go Back  FlyerTalk Forums > Miles&Points > Global Airline Alliances > oneworld
Reload this Page >

Changes to xONEx Rule Sheet

Community
Wiki Posts
Search
Old Mar 13, 2019, 3:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pandaperth
Chronological Summary of Changes to the Oneworld Explorer Rule Sheet

(click on the dates to go to the relevant posts in this thread)

2023-Oct-05 Changes to the Premium Economy surcharge table
2023-May-01 Rule 4(e) change, regarding second visit to Asia
2022-Aug-31 Comair removed from the list of BA affiliated Airlines
2022-Apr-21 S7 removed from the list of airlines
2021-Jul-01 Minor change
2021-Apr-01 AS joins the alliance
2020-May-01 LATAM (LA & JJ) leaves the alliance
2020-Apr-01 Royal Air Maroc (AT) joins the alliance
2019-Mar-15 Minor change
2019-Feb-11 Rule 4(j) Wording, in part, changed from:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
To:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked in conjunction with a QF operated and marketed online connection or stopover flight at LAX
Rule 15 Following paragraph removed
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate.
Other, minor, changes
2019-Jan-08 Minor change (to the list of AA-affiliated airlines)

2018-Jun-06 Rule 16 - VOLUNTARY CHANGES / REROUTING / PENALTIES
Highlighted words removed
16(a)2d. If the rerouting results in an increase to the number of continents or extra flight segments previously charged, the ticket shall be recalculated.
2018-Mar-05 Rule 4(j) Words added:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
2017-Oct-30 Rule 5 Reservations and Ticketing: changed wording
From:
Reservations for the first overwater flight and all preceding flights must be made prior to departure.
To:
Reservations for the first international flight and all preceding flights must be made prior to departure.

Air berlin removed (it has ceased operating)
2017-Sep-05 No change (see the linked post)

2017-Aug-01 Rule 4(e) Major change regarding second visits to certain continents
Old Version:

New Version:
(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
Two permitted in North America.
Two permitted in Asia when one is for travel between the Southwest Pacific and Europe/Middle East.
Two permitted in Europe/Middle East.
If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa. AA Premium Economy booking classes added
2017-Feb-01 Rule 4(f) has the following words added:
No more than 4 international transfers from the one country permitted
2016-Dec-01 Rule 0 Removal of these words
3 Continent Fare is only offered for travel originating in Asia, Europe/Middle East and North America
(because southern hemisphere 3- continent itineraries became possible when JJ commenced its GRU-JNB service)
Rule 4(g) addition of these words:
The first crossing between TC areas must be flown, not surfaced
Rule 4(h) Removal of these words:
*not more than 2 of which may be between the UK and ALBANIA, ALGERIA, BULGARIA, CROATIA, CYPRUS, GREECE, MIDDLE EAST, MOROCCO, ROMANIA, RUSSIA west of the Urals, TUNISIA, TURKEY, UKRAINE.
2016-Aug-04 Rule 4(h) Removal of these words:
*segments between Europe and Middle East are not permitted if travel includes Africa and the itinerary utilises the backtracking provisions in Para 4(e) 3.1.3.or 3.2.3.
(So no more complicated rules regarding second visits to Europe/Middle East)
2016-Apr-22 Rule 4(e) Major change to the 2nd visit to Europe/Middle East rule
New wording is:
http://www.flyertalk.com/forum/membe...iddle-east.png Rule 8Stopovers.
Removal of the highlighted words:
2. Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.
Rule 15 Sales Restrictions
Removal of the highlighted words:
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale.
Exception: Not applicable when BOTH travel originates and sales are made within Europe
.

2016-Apr-01 Minor change to booking classes

2015-Dec-01 Minor change to list of affiliate airlines and to the cancellation fee

2015-Nov-01 US Airways removed from list of airlines (its merger with AA was complete)

2015-Sep-01Rule 4(k) ATL added to list of east coast cities
Rule 26 Change to group booking codes
2015-Jun-01 Rule 4(k) TPA added to list of east coast cities

2015-Feb-01 Minor change to the list of affiliated carriers
Rule 16 Voluntary Changes
Removal of “Date/Time/Carrier” changes. Phrase now used is “changes to ticketed points”
2014-Nov-01 Rule 4(j) change to the list of affiliated airlines

2014-Oct-01 Rule 5 Highlighted words added
NOTE: For flights where First or Business Class is not offered or available, passengers may travel in a lower Class, in the applicable booking code for that lower Class.
Where the applicable booking class for the lower class is not available,
Passengers travelling on First Class Fares may book Y class
Passengers travelling on DONE* Business Class Fares may book B class

2014-Aug-01 Minor changes only

2014-Jul-01 IONE3 fares added
Other minor changes
2014-May-01 UL joins Oneworld

2014-Apr-01 JJ and US join Oneworld

2013-Dec-01 Allows DONEn travellers to fly in first class on QR’s Middle East flights

2013-Oct-30 QR joins Oneworld
Complicated new rule for 2nd visit to Europe/Middle East in conjunction with travel to/from/via Africa
2013-Oct-01 LAN Colombia joins Oneworld

2013-Jul-01 Minor changes
Removed the ability to purchase extra intra-continent flight segments
2013-Mar-01 Changes subsequently discovered
Continents transited to be counted
Rule 8. The highlighted words dropped
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.

2013-Jan-31 MH joins Oneworld

2012-Nov Rule 0 The highlighted words added
TRAVEL BETWEEN SOUTH WEST PACIFIC AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE/ MIDDLE EAST THROUGH THREE CONTINENTS
2011-May-02 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2011-Apr-01 Rule 4(e)(3) Tanzania removed from the list of African countries where 2nd visit to Europe/Middle East allowed

2011-Feb-02 QF codeshare flight on JQ allowed
Albania and Turkey added to the list of countries to/from which only two flights allowed from/to UK
2010-Nov-01 Highlighted words added
TRAVEL BETWEEN SWP AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/ OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE THROUGH THREE CONTINENTS.
Premium Economy supplements increased
2009-Nov-30 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2009-Aug-04 Rule 4(c) Origin-Destination surface segment allowed between Maldives and Sri Lanka/India
Rule 8. Highlighted words added
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin









Print Wikipost

Changes to xONEx Rule Sheet

Thread Tools
 
Search this Thread
 
Old Aug 16, 2017, 10:30 am
  #466  
Original Poster
 
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Originally Posted by jbalmuth
The impact of this change would be to now allow visits first to North America, then to South America, and then back to North America.
Now if your itinerary actually starts in North America, it opens up an interesting possibility. How about somebody based in Miami doing this:
NAS-oMIA-GIG-oMIA-{rtw}-xMIA-NAS
  1. position to The Bahamas and have a holiday there
  2. a holiday in Rio
  3. a holiday travelling round the world, ending back in The Bahamas
pandaperth is offline  
Old Aug 16, 2017, 10:57 am
  #467  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Originally Posted by pandaperth

3. Two permitted in Europe/Middle East.
If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
The new rule is simpler, but also makes invalid an itinerary that includes South Africa and transits Europe/Middle East twice. E.g., JNB-DOH-rtw-DOH-JNB.
anabolism is offline  
Old Aug 16, 2017, 11:36 am
  #468  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by anabolism
The new rule is simpler, but also makes invalid an itinerary that includes South Africa and transits Europe/Middle East twice. E.g., JNB-DOH-rtw-DOH-JNB.
????
Rule says
If travel is to/from Europe in both directions,
Rule doesn't say
If travel is to/from Middle East in both directions,
IMHO,
JNB-DOH-rtw-DOH-JNB isn't to/from Europe in both directions.

Furthermore,
travel is to/from Europe in both directions
is vague.

In previous rule, there is a description:
Europe/Middle East - Africa - Europe/Middle East
So, we may understand 'both direction'.
However, new rule doesn't have such description.
So, what is 'both direction' ?
Calchas likes this.

Last edited by Wasabi Tofu; Aug 16, 2017 at 11:54 am
Wasabi Tofu is offline  
Old Aug 16, 2017, 12:02 pm
  #469  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Originally Posted by Wasabi Tofu
IMHO,
JNB-DOH-rtw-DOH-JNB isn't to/from Europe in both directions.
I hope you're right. Since Europe/Middle East is lumped together, I read it as prohibited, but would love to be wrong.
anabolism is offline  
Old Aug 16, 2017, 1:24 pm
  #470  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by anabolism
I hope you're right. Since Europe/Middle East is lumped together, I read it as prohibited, but would love to be wrong.
In the rule, clearly distinguished.
The continent of Europe-Middle East consists of 2 zones:
* Europe (including Algeria, Morocco, Russia west of the Urals & Tunisia)
* Middle East (including Egypt, Libya and Sudan)
A rule maker could say like
3. Two permitted in Europe/Middle East.
itinerary may not include Mauritius/South Africa.
But, the rule maker doesn't.
So, in this current rule, an itinerary that has two intercontinental departures/arrivals and includes Mauritius/South Africa may exist.
What is such an itinerary ?

Last edited by Wasabi Tofu; Aug 16, 2017 at 1:32 pm
Wasabi Tofu is offline  
Old Aug 16, 2017, 3:49 pm
  #471  
 
Join Date: Jul 2006
Location: MIA
Programs: AAdvantage Exec Plat SPG Platinum
Posts: 308
Originally Posted by jbalmuth
The impact of this change would be to now allow visits first to North America, then to South America, and then back to North America. Is there any other scenario that this rule change affects?
Would it be correct to assume that it is now possible to enter NA, use say 3 of the 6 NA segments, pass through SA, and then enter NA to use the remaining 3 NA segments?
That is how I read the rule and wonder if anyone can confirm that this seems a reasonable interpretation?
If so, it surely adds a great deal of flexibility to the NA segment and is most welcome from that standpoint.
rens is offline  
Old Aug 16, 2017, 5:32 pm
  #472  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Originally Posted by Wasabi Tofu
So, in this current rule, an itinerary that has two intercontinental departures/arrivals and includes Mauritius/South Africa may exist.
What is such an itinerary ?
Your reading makes sense, so I'm happy to agree. Ex-South Africa isn't the bargain that it used to be, but still isn't bad, so something such as JNB-DOH-SYD-NRT-JFK-LAX-LHR-JNB would be valid. Or possibly MPM-DOH- ... -JNB.
Calchas likes this.
anabolism is offline  
Old Aug 22, 2017, 4:54 pm
  #473  
 
Join Date: Oct 2004
Location: NYC
Programs: AS MVP Gold, BA Silver, AA Gold, Marriott Titanium, Hyatt Globalist
Posts: 1,619
Originally Posted by thois
This is very significant change indeed. I immediately added second stopover in Europe to my exMPM DONE6, QF agreed to use new fare rules.
I'm curious whether the itinerary (for which QF agreed to use the new fare rules) was ticketed prior to Aug 1, 2017.

I'm also curious whether there is anything explicit in a typical xONEx fare rule that specifies that future rule clarifications/changes must be ignored or refused at the time of any future ticket reissue(s).

I have an xONEx ticket purchased last year (before Dec. 1), with the first flight next month, and I'm wondering whether rule changes that have occurred since purchase will be permitted or refused when, after the first flight, I submit requests for routing changes. The two that most impact me are 1. the then-existing limitation on U.K - Middle East flights (NOT MORE THAN 2 OF WHICH MAY BE BETWEEN THE UK AND ALBANIA/ALGERIA/BULGARIA/CROATIA/CYPRUS/GREECE/LIBYA/ISRAEL/MIDDLE EAST/MOROCCO/ROMANIA/RUSSIA WEST OF THE URALS/TUNISIA/TURKEY/UKRAINE); and 2. the ability to take a stopover in N. America, then visit S. America, and then return to N. America with a stopover (and not just a transit). I know that historically there were some limitations on applying newer rules to these tickets, but I'm wondering whether that was a contractual issue or more a tradition followed by certain telephone CS agents (i.e. perhaps overcome today by HUACA).

Insights very much appreciated.
jbalmuth is offline  
Old Aug 22, 2017, 5:40 pm
  #474  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Location: London
Posts: 17,007
Originally Posted by jbalmuth
I'm also curious whether there is anything explicit in a typical xONEx fare rule that specifies that future rule clarifications/changes must be ignored or refused at the time of any future ticket reissue(s).
This is the standard IATA rule for doing a ticket change. (See for instance the IATA Ticketing Handbook, changes chapter.)

For a whole unflown ticket, the old ticket is exchanged for a new one. Essentially, the value of the old ticket is used as a credit towards a wholly new ticket issued according to the situation today. (There is an exception if the first fare component is not changed.)

For a partially flown ticket, the old ticket is reissued, and all historical fares (and fare rules), are taken from the date of original issue. (It needs to have been theoretically possible to have issued the new itinerary on the original issue date.)

RTW or xONEx fares are not "special" in this regard. If the airline treats a rule change as a "clarification" as you put it then they may be willing to use the new wording. But if it really is a rule change, then strictly speaking they should use the old rules for a reissue. Of course you may be able to get away with it because these fares have a large amount of manual process in them.

Last edited by Calchas; Aug 22, 2017 at 5:45 pm
Calchas is offline  
Old Aug 24, 2017, 2:23 am
  #475  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Originally Posted by Calchas
This is the standard IATA rule for doing a ticket change. (See for instance the IATA Ticketing Handbook, changes chapter.)

For a whole unflown ticket, the old ticket is exchanged for a new one. Essentially, the value of the old ticket is used as a credit towards a wholly new ticket issued according to the situation today. (There is an exception if the first fare component is not changed.)

For a partially flown ticket, the old ticket is reissued, and all historical fares (and fare rules), are taken from the date of original issue. (It needs to have been theoretically possible to have issued the new itinerary on the original issue date.)

RTW or xONEx fares are not "special" in this regard. If the airline treats a rule change as a "clarification" as you put it then they may be willing to use the new wording. But if it really is a rule change, then strictly speaking they should use the old rules for a reissue. Of course you may be able to get away with it because these fares have a large amount of manual process in them.
While that might be true in theory, things seem to work differently in application. For example, in the past there hasn't been problems adding flights on a new carrier that wasn't a oneworld member before the ticket was issued. Of course oneworld hasn't added a new carrier in years, but they have changed the routing exceptions fairly frequently and I haven't seen anyone report being denied a change because they were being held to "old rules." When I purchased my exMPM DONE5 last year AA stated I couldn't route back through Europe to finish on Africa, but the rules changed and they allowed me to change my routing.

I think, like you said, these tickets are so complicated that no one takes the time to go back and study all the iterations of the rules in effect at the time of ticketing.
Calchas likes this.
skunker is offline  
Old Aug 25, 2017, 2:07 pm
  #476  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
the link gives the old version of the rule
-------------
Only one intercontinental departure and one intercontinental arrival permitted in each continent except as
follows:
1. Two permitted in North America when one is a transfer without stopover.
2. Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the
Southwest Pacific and Europe/Middle East.
3. Two permitted in Europe/Middle East:
-------
is there a pdf file of the new version online? I can see it in expertflyer but it is very messy to decode and show it to agent when challenged.
pbd456 is offline  
Old Aug 25, 2017, 5:35 pm
  #477  
Hyatt Contributor Badge
 
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
Originally Posted by pbd456
the link gives the old version of the rule
-------------
Only one intercontinental departure and one intercontinental arrival permitted in each continent except as
follows:
1. Two permitted in North America when one is a transfer without stopover.
2. Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the
Southwest Pacific and Europe/Middle East.
3. Two permitted in Europe/Middle East:
-------
is there a pdf file of the new version online? I can see it in expertflyer but it is very messy to decode and show it to agent when challenged.
Here is the link to the PDF version that's currently on the oneworld site: https://www.oneworld.com/documents/1...9-d346ec820edf.
danger is offline  
Old Aug 25, 2017, 10:19 pm
  #478  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by danger
Here is the link to the PDF version that's currently on the oneworld site: https://www.oneworld.com/documents/1...9-d346ec820edf.
this is 4e in the rule via clicking the link above...

----

(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as
follows:
1. Two permitted in North America when one is a transfer without stopover.
2. Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the
Southwest Pacific and Europe/Middle East.
3. Two permitted in Europe/Middle East:
pbd456 is offline  
Old Aug 26, 2017, 9:47 am
  #479  
Original Poster
 
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Originally Posted by pbd456
this is 4e in the rule via clicking the link above...

----

(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as
follows:
1. Two permitted in North America when one is a transfer without stopover.
2. Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the
Southwest Pacific and Europe/Middle East.
3. Two permitted in Europe/Middle East:
It appears that the rule change we spotted on 15-August has been reversed.

The version now on the web site has the above wording as posted by pbd456, which is the wording that had been there for some time.

Looking at the document properties for the now current version and the version that was there on 15-August (I took a copy):
15-Aug version was created on 1-Aug-17 at 11:47am
Current version was modified on 1-Aug-17 at 3:51pm

However, looking at the GDS version of the rules in ExpertFlyer, it reflects the rules at they were on 15-Aug, though it is not an exact match (see the 15-Aug wording in post #461)
FLIGHT APPLKCATION
E. ONLY ONE INTERCONTINENTAL DEPARTURE AND ONE INTERCONTINENTAL ARRIVAL PERMITTED IN EACH CONTINENT EXCEPT AS FOLLOWS -
  1. TWO PERMITTED IN NORTH AMERICA.
  2. TWO PERMITTED IN ASIA.
  3. TWO PERMITTED IN EUROPE/MIDDLE EAST FOR TRAVEL TO/FROM/VIA AFRICA. IF TRAVEL IS TO/FROM EUROPE IN BOTH DIRECTIONS ITINERARY MAY NOT INCLUDE MAURITIUS/SOUTH AFRICA.
pandaperth is offline  
Old Aug 26, 2017, 11:51 am
  #480  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
Originally Posted by pandaperth
It appears that the rule change we spotted on 15-August has been reversed.

The version now on the web site has the above wording as posted by pbd456, which is the wording that had been there for some time.

Looking at the document properties for the now current version and the version that was there on 15-August (I took a copy):
15-Aug version was created on 1-Aug-17 at 11:47am
Current version was modified on 1-Aug-17 at 3:51pm

However, looking at the GDS version of the rules in ExpertFlyer, it reflects the rules at they were on 15-Aug, though it is not an exact match (see the 15-Aug wording in post #461)
what is the actual rule? it seems GDS should be the authority?
pbd456 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.