Oneworld booking and pricing experiences
#543




Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 79
I am very impressed with your LHR-HNL flight segment - I searched for it on ExpertFlyer: I had no knowledge of AA109 LHR-HNL (it stops somewhere, probably West Coast where there is a change of plane from a B777 to an A320). Very handy to have that as you can then go from HNL to the mainland.
Other OW carriers and online tool interpret the hawaiian backtracking rule here differently and allows LHR-HNL-NA routing. Maybe AA just doesn't like to carry pax back and forth to HNL from mainland.
You can use The Matrix to get an understanding of the taxes, fees and charges for your itinerary
According to Matrix results, I would estimate lower than 1923 A$ taxes and fees. So the according to the difference, it would make sense, if they had calculated transfers as stopovers.
CX
I would guess that I'm safe with the fare even with tax recalculation as I already have the ticket?
AA PLT desk confirmed that the system is not tracking bookings, only ticket numbers. Neither there is no special handling for RTW tickets.
They also confirmed, that if one make change that gets the ticket reissued, the counter would start counting again from zero because having different e-ticket number. So, it's at least really possible to dodge the 75K RDM limit by getting ticket re-issued by making changes on the way, before the cap would apply.
They also confirmed, that if one make change that gets the ticket reissued, the counter would start counting again from zero because having different e-ticket number. So, it's at least really possible to dodge the 75K RDM limit by getting ticket re-issued by making changes on the way, before the cap would apply.
Again, sounds very possible, but wouldn't want anyone to make plans based on same.
The res agent needed to call some supervisor at AAdvantage to confirm and I was about 20min in hold in the meantime. So would guess it was bit more authoritative agent than just res agent, but I cannot confirm that.
We probably will get confirmation for the issue only after someone have tried crediting miles to AAdvantage over the cap.
#544


Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,794
i guess you have agree with the fare, that is why you paid. i wouldnt count on getting money back. (they gave u a quote that u accepted.) however, should u make any changes, i would try to use this as credit...
#545




Join Date: May 2016
Location: HEL
Programs: BA Gold, AA PLT, AS MVP Gold
Posts: 79
Interesting note, initially AA webpage showed the price for the booking correctly, but after ticket reissue with correct taxes, it doesn't show the price at all. Moreover, AY seems to now show incorrect total price of 165720 A$ for the ticket. Before reissue, also AY was showing price correctly. So I would guess, that AA have lost the price information in the reissue process and they would need to fall back to mileage based RDM earning?
#546




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,131
AA is not willing to rate xONEx bookings that contain LHR-HNL-NA, they interpret it as I have touched US mainland on AA109 LAX stop and thus hawaian backtracking restriction would apply. In addition, AA RTW desk agent warned that AA doesn't agree to touch any xONEx ticket containing LHR-HNL-NA, even for minor flight changes, without recalculating ticket with different fares. But she said that AA will still honour it as a valid ticket, they just don't make any changes in any case.
Other OW carriers and online tool interpret the hawaiian backtracking rule here differently and allows LHR-HNL-NA routing. Maybe AA just doesn't like to carry pax back and forth to HNL from mainland.
Other OW carriers and online tool interpret the hawaiian backtracking rule here differently and allows LHR-HNL-NA routing. Maybe AA just doesn't like to carry pax back and forth to HNL from mainland.
Travel between South West Pacific and Europe/Middle East on a single flight number/or by surface is considered travelling SWP-Asia-Europe/Middle East through three continents.
Interesting note, initially AA webpage showed the price for the booking correctly, but after ticket reissue with correct taxes, it doesn't show the price at all. Moreover, AY seems to now show incorrect total price of 165720 A$ for the ticket. Before reissue, also AY was showing price correctly. So I would guess, that AA have lost the price information in the reissue process and they would need to fall back to mileage based RDM earning?
#547




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,131
#548



Join Date: Dec 2015
Posts: 132
I was little bit late for the party and saw this fare after all major airlines had change their prices but hey you can always try smaller ones:
(sorry my english) I saw that AY, LA, JJ and S7 was still with the old fare and decided to give it a try. I first contacted travel agent here in Finland who have booked many RTW tickets. I told her that there is this good price from MPM under 3k and to be honest she laughed at me after she heard the price.
She told me that she have done these over 20 years and never saw DONE4 under 3k.. I asked to check this from Amadeus (i had flights/dates of course with me written) and after long stare she said ok and i can almost hear her thinking why i came to waste her time.
4-5 mins goes by and i hear "oh, this is strange. It looks that you were right". I had couple different answers in my mind but i kept them with me.
She contacted to AY and next morning i got call from TA that all good! She said that guy in the AY was wondering the price but all good. I had really busy day at the work and finally had time to call her 3:30 pm when the office closes at 4 pm. BOOM, they closes earlier today and doors have been closed from 3.
Well theres not much to do than wait for the morning and first thing i saw after wake up from EF is that AY have raised the price. Niiiice! Live and learn.
So i decided to do what every normal people would avoid and contacted to Siberian airlines... I hit them with the Facebook message and they gave me address where to contact. Whit no big hopes i sent them message about Explorer tickets.
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!
(sorry my english) I saw that AY, LA, JJ and S7 was still with the old fare and decided to give it a try. I first contacted travel agent here in Finland who have booked many RTW tickets. I told her that there is this good price from MPM under 3k and to be honest she laughed at me after she heard the price.
She told me that she have done these over 20 years and never saw DONE4 under 3k.. I asked to check this from Amadeus (i had flights/dates of course with me written) and after long stare she said ok and i can almost hear her thinking why i came to waste her time.
4-5 mins goes by and i hear "oh, this is strange. It looks that you were right". I had couple different answers in my mind but i kept them with me.

She contacted to AY and next morning i got call from TA that all good! She said that guy in the AY was wondering the price but all good. I had really busy day at the work and finally had time to call her 3:30 pm when the office closes at 4 pm. BOOM, they closes earlier today and doors have been closed from 3.
Well theres not much to do than wait for the morning and first thing i saw after wake up from EF is that AY have raised the price. Niiiice! Live and learn.
So i decided to do what every normal people would avoid and contacted to Siberian airlines... I hit them with the Facebook message and they gave me address where to contact. Whit no big hopes i sent them message about Explorer tickets.
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!
#549




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
I was little bit late for the party and saw this fare after all major airlines had change their prices but hey you can always try smaller ones:
(sorry my english) I saw that AY, LA, JJ and S7 was still with the old fare and decided to give it a try. I first contacted travel agent here in Finland who have booked many RTW tickets. I told her that there is this good price from MPM under 3k and to be honest she laughed at me after she heard the price.
She told me that she have done these over 20 years and never saw DONE4 under 3k.. I asked to check this from Amadeus (i had flights/dates of course with me written) and after long stare she said ok and i can almost hear her thinking why i came to waste her time.
4-5 mins goes by and i hear "oh, this is strange. It looks that you were right". I had couple different answers in my mind but i kept them with me.
She contacted to AY and next morning i got call from TA that all good! She said that guy in the AY was wondering the price but all good. I had really busy day at the work and finally had time to call her 3:30 pm when the office closes at 4 pm. BOOM, they closes earlier today and doors have been closed from 3.
Well theres not much to do than wait for the morning and first thing i saw after wake up from EF is that AY have raised the price. Niiiice! Live and learn.
So i decided to do what every normal people would avoid and contacted to Siberian airlines... I hit them with the Facebook message and they gave me address where to contact. Whit no big hopes i sent them message about Explorer tickets.
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!
(sorry my english) I saw that AY, LA, JJ and S7 was still with the old fare and decided to give it a try. I first contacted travel agent here in Finland who have booked many RTW tickets. I told her that there is this good price from MPM under 3k and to be honest she laughed at me after she heard the price.
She told me that she have done these over 20 years and never saw DONE4 under 3k.. I asked to check this from Amadeus (i had flights/dates of course with me written) and after long stare she said ok and i can almost hear her thinking why i came to waste her time.
4-5 mins goes by and i hear "oh, this is strange. It looks that you were right". I had couple different answers in my mind but i kept them with me.

She contacted to AY and next morning i got call from TA that all good! She said that guy in the AY was wondering the price but all good. I had really busy day at the work and finally had time to call her 3:30 pm when the office closes at 4 pm. BOOM, they closes earlier today and doors have been closed from 3.
Well theres not much to do than wait for the morning and first thing i saw after wake up from EF is that AY have raised the price. Niiiice! Live and learn.
So i decided to do what every normal people would avoid and contacted to Siberian airlines... I hit them with the Facebook message and they gave me address where to contact. Whit no big hopes i sent them message about Explorer tickets.
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!
#550
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
So i decided to do what every normal people would avoid and contacted to Siberian airlines... I hit them with the Facebook message and they gave me address where to contact. Whit no big hopes i sent them message about Explorer tickets.
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!
But oh boy how good feeling is to be wrong whit your assumptions. I got mail from really good customer service representative Darya. We throw messages back and forth and got really nice itinerary for Done4 at 202,000 Rubles (USD3124).
I dont want to do same mistake what i did with AY so i gave my credit card numbers to Siberia and hoped the best.. Worries went away soon when i got some weird looking mails in russia but with the help of google translate these are confirmations that i got these ticketed
I took the booking reference and contacted to AY (i`am from HEL) and made double check that they can see my flights and ticket type is DONE4 and everything was just the way they should be.
At the end all good and got these still today!

Congratulations. ^
I suggest that you keep an eye on your booking through a service like Check My Trip or the My Flights app. So if anyone changes it, you will know automatically.
Would you mind sharing the details of your contact at S7 with us?
#553



Join Date: Dec 2015
Posts: 132
Sincerely Yours, DARYA
Specialist S7 Airlines
T 8 800 200-000-7 (free of charge in Russia)
T +7 (495) 777-99-99 (for calls from Moscow and abroad)
E [email protected]
W www.s7.ru
Only one from MUC-DME in June 2017 and there is possibility that I may change that after first flight..

And i want to give big hand for Pandaperth who helped me when i PM`d him. Thank you!
#554


Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,794
Thanks! I mailed [email protected] and i always got replies from Darya (i think she handle all english mails in there?):
Sincerely Yours, DARYA
Specialist S7 Airlines
T 8 800 200-000-7 (free of charge in Russia)
T +7 (495) 777-99-99 (for calls from Moscow and abroad)
E [email protected]
W www.s7.ru
good job!
Only one from MUC-DME in June 2017 and there is possibility that I may change that after first flight..
And i want to give big hand for Pandaperth who helped me when i PM`d him. Thank you!
Sincerely Yours, DARYA
Specialist S7 Airlines
T 8 800 200-000-7 (free of charge in Russia)
T +7 (495) 777-99-99 (for calls from Moscow and abroad)
E [email protected]
W www.s7.ru
good job!
Only one from MUC-DME in June 2017 and there is possibility that I may change that after first flight..

And i want to give big hand for Pandaperth who helped me when i PM`d him. Thank you!
#555



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687

I left Zanzibar this morning to start my long safari to Maputo - I am now in Mwanza on the southern shore of Lake Victoria



